Very good breakfast with plenty of choice and quality produce Executive lounge had a good choice of food The hotel was located near to the town and the river making it easy for walking Overall this hotel was very clean and tidy with good amenities

I didn’t like the fact that you had to pay for parking when the hotel was surrounded by car parking slots. I was informed that this was because they had been sold off to a private company I was annoyed that there was an extra £3 charge for poached eggs Even though it was stated food and drink was available in the executive lounge from 6-9 the food was removed at 8

Location was superb. On the river and a short walk to the Shakespeare attractions. Room was clean and comfortable. Breakfast was great. Plenty of options although if you get there after 9am some options run out and are not replenished. The outside terrace overlooking the river was excellent.

The swimming pool was small and children were jumping and diving in. Parents didn't stop them! and neither did the hotel staff. Children in the sauna also. Would have liked a spinner to wring out swimming costume as no heated towel rail in our bathroom. Only used pool and steam/sauna once as chemicals irritated my eyes making them red and sore. The water pressure for the shower on our room was a bit pathetic.

Great location, staff, clean and spacious accommodation and facilities. Easy access to town centre and convenient parking. The iced peach tea at reception was most welcome when coming in from a hot day.

The pool was smaller than expected, the steam sauna were fine with a good cold shower adjacent to the doors. The hot tub had a very strong smell of water treatment chemicals, this might have been bad timing though. The breakfast had a great selection of food but suggest cooking meat in smaller batches and replenishing more frequently. The bacon sausage and black pudding seemed like it had been out too long and had dried out/become hard under the heat lamps. We came down to eat about 9:45 Shame because the sausages seemed of a good quality. The tomatoes and mushrooms and fried potatoes were well cooked and seasoned.

Excellent location for the town and amenities. Lovely terrace to sit and have a drink. Staff very courteous. It was spotlessly clean and all in all a supberb hotel. The nearest pub was just 5 mins away and had lovely food and good ambience - all within walking distance,,

We were in room 2007 and it was a long walk from the lift! Around 200 paces!! Did not bother us but it might for less able people, The lifts were extremely efficient and came quickly though.

Bed was very large. Room was nice and spacious. Location was ideal, very close to centre of city. Rooms were nice and quiet. Staff were friendly and had umbrellas on hand for a rainy day.

We were surprised that for the very large hotel, that only one espresso machine that was working. There were other machines there, but weren't on. A bit of of a line-up to make your coffee. We arrived 20 minutes early for the restaurant that opened at six pm. Staff, which included the host told us they were still setting up tables. When we returned at 6:10 pm, the same staff member told us that reservations were needed and that the earliest available slot was 8:30 pm! Why did the host or the receptionist at check-in not advise us that reservations were required??

The breakfast was fantastic! Lovely and hot. Lots of choice. The dining room was spacious and well run. Staff were welcoming and efficient. The bed was huge and VERY comfortable. Our room was spotless and well maintained. Shower was lovely and powerful with a good choice of toiletries. We only stayed for one night but could easily have stayed longer to use the additional facilities. Can't wait to return! Perfect location for exploring Stratford.

The pool was very small and we didn't realise the sauna was along the corridor until it was too late. (Our fault for not checking though).

Excellent service in this perfectly located hotel - we visited for an RSC production and the hotel couldn’t have been in a better location. Easy to park, and so close to the theatre and restaurants. We have stayed in Stratford-upon-Avon before, but this was by far the best hotel for service, convenience and location. We didn’t eat here, so can’t comment on that, but rooms were very comfortable and we enjoyed drinks in the bar after the theatre and teas/coffees the morning of our departure. All the staff we encountered were lovely, and that makes all the difference. We will definitely return.

Whilst not the most attractive looking building in Stratford from the outside, the interior was of a very good standard, fresh, modern and friendly. The room was a good size, very clean and well presented with a terrifically comfortable bed. The staff were all very helpful and polite and the breakfast was also excellent. The location was perfect for the theatre and main town restaurants - and although I didn't use the pool and gym facilities, they appeared to be excellent and I would definitely use on return visits. The car parking was also most convenient and with plenty of capacity and the additional cost was not unreasonable compared to similar hotels - I would definitely use again for my next trip.

Hotel in lovely location overlooking the river. The facilities were excellent, well maintained and our room recently renovated was bright fresh and clean. The bed was comfortable and the air con worked. The restaurant food was to a high standard and the breakfast buffet extensive, hot and everything very fresh. The staff were very attentive and professional. A separate club area for residents near bar was a nice touch. Also lots of parking near reception. We had a lovely stay and highly recommend the Crowne Plaza in Stratford on Avon

Couldn’t fault it

Great location with easy parking. All of the staff were friendly, knowledgeable and helpful. A lovely welcome from Reception who provided all necessary information. At breakfast the Maitre’d ensured a member of the waiting team looked after the Coeliac guest. They took the order, directed the kitchen and delivered a large, well-cooked breakfast. Really great service.

The room we had was dated and would benefit from a refresh. The shower was poor and the whole bathroom wasn’t as clean as it should be. Really needs updating. The room was comfortable and we slept well.