The location was beautiful. The beer garden was amazing we sat out and could completely relax. The staff were all lovely and polite and did everything we asked from them with a smile. The pub was beautifully decorated and it had a lovely, relaxed atmosphere. The room a little on the small size but absolutely not a problem. We went on an extremely hot weekend and the room did get very hot but a fan was provided. The bed was comfy and the pillows perfect. Beautifully clean and well maintained The breakfast was amazing!!! Such good value for money. Would return in a heartbeat Thank you..

The room got very hot but it was an extremely hot weekend.

Lovely building and grounds with quality furnishings. Outside areas look fantastic and would have been enjoyed in warmer months. The bedrooms are comfortable, clean and cosy with everything we needed and the spa bath was a great addition. Staff are lovely and happy to help with anything. Limited but good selection of meals/breakfast options and all food was excellent quality. This was our second business stay here.

It is not walking distance to anything but this was not a problem for us at all and we had everything we needed on site.

Most things were excellent, location, building, room staff, cost and oh my goodness what a massive breakfast of high quality food, sausages were amazing n it beat us could not finish it, evening meal really nice best fillet steak and meat pie ever and the 2 for £14 cocktails good value. We will definately be back in the future.

Bathroom too dark mirror light and ceiling light not working and the roman blind broken these issues had been mentioned in reviews since 2022 and not been fixed lets the room down slightly.

Rural but not too far from anything. Lovely place as a whole, nicely decorated, good ambience and very friendly staff. Room and ensuite was very nice, both very clean and in good nick. Bed was comfy and we both slept well. Double glazing does well at keeping road noise down to a minimum. Breakfast was REEEALLY good; huge, so bring your appetite!

Couple of functional problems in the bathroom which we reported on leaving, they were very apologetic and seemed keen to sort asap.

Another good stay at the Ugly Duckling. Good room, comfortable and clean. Breakfast was very good. Lots of choice. Good location for us for an overnight stay when visiting family so will stay again. Evening meal with friends was also very good and generous portions.

It was a little noisy! However, it was a Saturday night and a bank holiday! It is a popular place though so this is to be expected. It didn’t detract from the comfort of our stay and people were clearly having a good time!

I want to thank Julie on a personal basis. My reason for visit was to see UB40 at the Telford Arena. Julie took me to the arena and picked me after the concert finished. Great time at the bar when we returned . I would highly recommend the Ugly Duckling to anyone visiting the beautiful county of Shropshire. Bed at 02.30 but what the hell - we had a great night. Thx too to the couple from Peckham I met at the bar (Del boy land). Young lady at reception in the morning so helpful - booked my taxi to Wellington. Hope Julie can make it to Cardiff one day? We going for lunch at Ty Madeira. A sincere thank you to everyone at The Ugly Duckling . Please take care good care and enjoy your life. Love Wayne 🌹🌹

Absolutely nothing

Stayed one night with my daughter,our room was clean with comfortable bed and pillows. Was a twin but beds were pushed together, you could move them but would have had to moved bedside tables, wasn't an issue for us to leave beds as they were. Decor was nice. We ate dinner in the restaurant and both enjoyed our meals, it wasn't too busy in the restaurant and we were served by a very nice young waitress. Breakfast - both had pancakes which were really nice and very filling! There were plenty of choices for breakfast. There is a nice large outside seating area, nice comfortable, garden furniture. Our room was above the seating area but we didn't have any noise issues later in the evening. Staff overall were friendly.

Would have liked more vegetarian options on the main dinner menu.

Rooms were nice. Dinner was nice

I was asked about what time I would be coming down for breakfast. Which 07:30am. Going downstairs at 07:30 on the dot. I waited on my own for 30 mins without anyone coming, where I ran out of time to have anything On checkout I informed them about this. Didn’t receive an apology, and was replied with saying I was in the office.

The rooms were well appointed and very well looked after. Bed was super comfy food was amazing at the restaurant and breakfast was plentiful and well presented

Blind was broken in our room. couldn't get air in as blind was held up with the handle. Not a massive issue but told reception on leaving

Clean and excellently appointed. Location was ideal for the purpose of our trip. Small light on the bathroom mirror was excellent for those of us who frequent the bathroom during the night. Excellent cooked breakfast.

No shelf or rack in the shower to hold toiletries, soap, shampoo etc. Would have liked to have known the policy for booking a breakfast time, in advance, as we thought it was always available during the stated opening times. Green safety light was a necessary evil.