We had a family room and unlike some we have stayed in, the beds, including the singles are really comfy. Although based in a busy location, we weren't disturbed by external noise. Yes there was some noise in the morning with local businesses opening up, but that didn't bother us as we were up early anyway. The staff were friendly and extremely helpful. We really enjoyed our stay and will return when we are next in the area.

One night there were 2 disturbances in the early hours. One was a very rowdy group of ladies who had had a great night out by the sound of it, nut continued their singing and shouting while inside the hotel. As the hotel in 'un-manned' we just had to wait for them to exhaust themselves- which they eventually did- but it did disturb our nights sleep. I'm not sure how this could be dealt with (aside from having a member of staff in the hotel', but maybe some more signs around asking people to be quiet at night or to consider others, would be good.

The location was perfect for our weekend attending a family wedding along the road. The room was very comfortable with excellent free WiFi.

The breakfasts were very tasty but there was no avocado for the whole weekend. The coffee was very good. Our Friday evening meal of fish and chips was lovely but our Sunday evening meal was rather disappointing - very poor quality steak for my husband and my veggie tart was very overcooked and difficult to cut.

Staff were welcoming, helpful, and friendly. The rooms were clean, the bed was comfortable, and towels were better than one usually finds in lodges. Maybe an odd one - quality toilet paper, not the origami (keep folding until you get something useful), type in other lodges . Greggs or Subway at the adjacent services if you don't want breakfast.

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Location to see our 2 daughters who live in Hadley and Donnington Pub with meals. Garage and shop behind also if you have electric car you will find car charger points near by too Asked for room ground floor away from front door and got it Air conditioning and heating controls in room Tea coffee available in room and you can restock from the pub if you need extras Cleaning staff are happy to provide anything you need to Great price with Booking.com

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My go-to hotel when travelling to Telford for work. Friendly staff, clean & comfortable rooms and a good pub next door for your evening meal and a decent brekkie.

Can’t fault the hotel, though the local area seems to be where the local boy racers gather to rev engines and pop exhausts… obviously nothing the hotel can do about that but worth knowing that it can get a bit noisy in the evenings.

Very comfortable. There was a minor problem on checking in, but staff responded very quickly to sort it. Decent quality tea and coffee provided in the room. It’s a good location with the restaurant and fuel station nearby.

Feels a bit strange that there isn’t a staffed reception area, but a night porter can be contacted by phone. Couldn’t really fault anything

The rooms were very clean and comfortable The adjacent pub was great for breakfast and a family get together of 13 people. The staff ,(mostly)were so helpful, polite and cheerful The location was absolutely perfect for what we needed

One member of staff was very grumpy and on occasion, quite rude . As if she really didn't want to be there

Very convenient for visiting relatives. All staff were very welcoming, friendly and helpful. Very clean accommodation and great food in the pub. We stay regularly and it's always good.

I hung out the do not disturb tag for online work but removed it and left for the day at 11.15am but no housekeeping visit. I didn't want to bother reception for more supplies later, but we could have done with more than one large and small towel between us because both were still wet when we got back in the evening. The staff are very approachable so I'll check the towels next time.

Room was very clean, the only minor complaint would be the fact that the toilet roll holder came away from the plasterboard wall in the bathroom. We had dinner with two other friends and it was thoroughly good, our waitress was very helpful and polite.

Bar staff need some training in order to serve drinks properly, malt whiskey should not be served to tall tumblers etc. But otherwise no other problems.

The staff was super friendly. The room was nice, clean, comfy. We loved our stay there. The breakfast was delicious. The price of the breakfast, especially for the kids, was very good value and gave us a good start of the day every morning. The kids also liked the small playground. There are a lot of great places to visit in the area (Ironbridge, Coalport Museum, dino world...). We stayed for 3 nights and we're planning to come back. Our daughter said "if you're going to rate the hotel, give them 100%"

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