Great location just steps from the beach. Lovely sun terrace. The room was bright clean and spacious with very comfortable bed. Full English breakfast was very good and plentiful.

Booked a table in the restaurant well in advance, waited 10 minutes to be seated even though it wasn’t busy. Food was not as described and was pretty poor. Spoke to the waitress who said she would pass our feed back on to the chef. We spoke to the hotel manager the following day upon check, he dealt with our complaint swiftly and professionally. Would definitely return to the hotel but would not eat in the restaurant again.

It’s location staff very good Drink to expensive even for a hotel

We had a lively room the only trouble you could hear next door and the door fire door probably constantly banging every time some one went through banging 307

The hotel was nice and the staff were all very good. Really liked the bar area. We had a lovely view from our double room. The room was big enough, the bathroom was dated but clean and functional. The room was serviced all 3 days of our stay. The breakfast was good but I would recommend adding it when booking as it wasn't that good that you would pay over £18 on the day.

We had two evening meals in the hotel, one which was the Valentines meal. It was OK but not as good as I would have expected. We had to wait quite a while for the Valentines main course, I had the beef, it was awful and mainly inedible, it was meant to have a stuffed mushroom but didn't and the plate was 3/4 filled with mash. In addition whilst the music is enjoyable in the bar area it is really annoying in the dining room both for breakfast and dinner. There was a wedding function with a disco, which was fine but the music was also left playing in the dining room, it wasn't a nice atmospere. All the staff were helpful and pleasant, some very young but they did a good job, I think the Hotel would benefit from someone overseeing events.

Nice room, beautiful view, very nice staff

Pools being open to the public.. They took most of the sun beds the time we were there, which caused friction.. Sadly saw bullying by non residents towards hotel residents for sun beds.. Management called, but clearly let non residents stay on site. Not good!!!..

Very friendly staff, lovely clean hotel, lovely lunches & dinners. Really close to main harbour and amenities and very relaxing atmosphere. I had a manicure by Scott, really chatty and informative of what he was doing.

Staff need to be a bit more attentive at dinner. We ate there 3 nights (paying) and all 3 nights there were guests waiting a long time for their meals. We had a 30-40 min wait between starter and mains on our 2nd night and had to make the waitress aware. The manager discounted our bill after apologising. At the bar during the day, there is only 1 member of staff. They do alot of coffees so in-between serving they are taking coffees to guests sat at their tables. This affects the service level. On mothering Saturday it was manic and there was a constant queue at the bar. On occasions other staff would be around but just chat and not assist the bar person.

Everything about this hotel is amazing. From the time you walk through the door to the time you leave you are welcomed with a smile. Nothing is to much trouble. We always stay here and never have a problem.

I like my room and the breakfasts.

I disliked the indoor swimming pool and the changing rooms in there. They were poorly and very old fashioned. You should spend some money and update it.

Good location. Nicer inside than out. It’s got an art deco vibe. Staff were friendly but bar service was slow. Nice gardens. Great view of the sea from the Compass Bar. Breakfast was good but we had to insist to sit where we wanted as the person allocating tables kept trying to make us sit where we didn’t want to. Room was ok clean but a little tired looking.

Location. Compass bar area was nice. Cocktails were good but service was slow.

A very beautiful old hotel. Reception area was lovely, as was the bar. I did not eat in the restaurant as I was only there for one night, but a work colleague did and said the food was exceptional. The bar area was lovely with a lovely relaxed ambience. Room was lovely and clean and the hotel is just across the road from the beach and sea. Absolutely all the staff were polite, friendly and helpful. Such a lovely change from staying at the impersonal places such as Travelodge and Premier Inn. The inside swimming pool was open which was great as was the gym - which is well stocked or a hotel gym! I arrived on the Sunday and was working on the Monday, otherwise I would have booked in to get my nails done too!

I cant really think of anything.

Lovely suite, nice temperature and great view around the bay. Useful to have a fridge. The furniture was 'old fashioned' which we loved. It was appropriate to the property and gave a cosy welcoming feel. Comfy bed. We enjoyed sitting in the Compass bar in the evening but it would have been nice to have a pianist play the grand piano. When we have stayed at a weekend this has been a treat but nothing during the week.

A bit of a disaster in the restaurant one evening when we waited over an hour for our meal. Waiting staff very apologetic but managers slow to address the situation. When they did they explained, apologised profusely and compensated us appropriately. We are repeat guests and know this is not usual.