Everything. Lovely gardens and very tastefully decorated. The breakfast was excellent and so was dinner which we had 3 nights of our stay.

Freindly, polite and helpful staff, nothing was too much trouble. Very clean hotel throughout. The food was excellent, with a varied choice for breakfast and dinner.

We had a cosy room which is all that was offered in booking.com. It could be that other larger rooms were fully booked or simply that the hotel does not sell larger through booking.com. The cosy room did not have a dessing table and the window was very small. Compact would be a better way to descibe the room. No lift to upper floors. We would have preferred a walk-in shower.

Quiet location a lovely garden with plenty of seating non-smoking areas (though someone didn’t think it applied to vaping) signs stating No Smoking Here should be updated to include Vaping also. Apart from that incident the three days relaxing at the Hotel Balmoral were idyllic. There is a bus stop outside the hotel driveway with regular service to Torquay Harbour. Across the road the Hotel Osborne is located above Meadfoot Sea Road Beach and is welcoming to non-residents lovely terraces with cafe bar a more lively situation with beautiful views. Along the beach is a flat footpath approximately 1 kilometre which makes a nice promenade after breakfast.

Garden is above the road and some noise but not too intrusive the surrounding trees and birds more than make up for the traffic noise which is not continuous.

Location was excellent, 3min to the beach and cafe to the right when you walk out the hotel and 10min walk to Torquay town centre turning left from the hotel, with a bus stop just out side if you wanted to save yourself on the walk to town centre. Host was wonderful and very friendly, staff was impeccable, food was excellent and a different menu every evening, if you wanted a bit of peace and quiet then the gardens around the back were the perfect place to relax. I can’t fault the hotel excellent and would urge anyone wanting to spend a few days in Torquay to stay there…

My room was a little too small for myself but I was travelling solo and I’m used to a larger room.

Very comfortable room, fan available if in a heatwave! A good selection of items for Breakfast, both as self serve and as ordered. Dinner menus, changing each evening were wonderful - difficult to choose which to order if only there for two nights. Service exemplary and chef is always to make little changes if you require. Beautiful garden with a good choice of seats/tables/recliners etc.

4 way power extension block in room - difficult to reach.

Very friendly welcome from Alex and he gave us some great tips for exploring the area. Gardens very lovely to relax in and adequate seating/sun loungers. Breakfast was very nice and staff were particularly attentive, friendly & efficient. This was a trip down memory lane for me as it’s 42yrs since I stayed here as a young girl with my parents and brother. Happy memories still there.

Couple of reception staff not so friendly (older couple). Not acknowledged by older lady….and on check out, the older gentleman never asked if we’d enjoyed our stay or any other conversation from him. I think, on the whole, customer service is just not as good as it was back in the day, which is a shame as it either makes or breaks the experience! Coffee on both mornings at breakfast was lukewarm.

We really enjoyed our stay, the garden is very attractive and the communal areas provide comfort .The tea is served in pristine white china and is beautifully presented. The Dining room, the same attention to detail , freshly cooked breakfast awaits you with plentiful tea and coffee.

Our cosy room was a little small probably would help to have a stool which could go under the table , perhaps a mirror there too however, very clean and comfortable with nice view over the garden.

The room was as advertised, small but comfortable. the en suite facilities were a bit cramped but did not detract from the comfort of the room. The breakfast was very good. The dinners were excellent, with 3 - 4 choices of starter and main and dessert each night, I stayed 3 nights and the menu was different each night.

There is nothing I can say that I didn't like about the hotel. If you want to walk into the town it takes about 20 minutes, but there is a steep hill up and down both ways, going into town and coming back to the hotel. However there is an hourly bus service from outside the hotel that runs hourly.

Very well run, efficient and unobtrusive. but consistent service Good staff presence and leadership. Quiet, immaculately clean, good public rooms and dining room plus wonderful garden with plenty of shade and sun and places to sit and ponder, or read, or sleep. Exceptional location just yards from a very good beach which was never too busy yet a manageable walk into the hustle and bustle of Torquay itself. Wholly exceptional restaurant with an evening meal, fresh produce, freshly cooked and well presented at a very reasonable price. Far better value that most in the area.

Some of the bedrooms are small, designated "Cosy", and although very clean and with every facility still feel a little jaded. But a minor issue since the comfort and service of this hotel in all other respects was so good.

AllThe food was excellent and the staff were very pleasant and frendly nothing was too much trouble for them. Very niceely furnished with beautiful gardens really enjoyed our stay .

We would have liked a bigger room. We had a very small room called a cosy room just a bed and wardrobe no chairs to sit on had to use the bed small bathroom with a shower and of course the weather could have been better.rain almost every day apart from that couldn’t fault anything