The check in was very efficient. The staff are very helpful. The rooms are a good size and everything was clean and well presented. The breakfast is included and is very good. The staff at breakfast are very helpful. It is very good value for money and overall is very good.

It may be a personal thing as I have hay fever. The room was "dusty" and I had very bad hay fever symptoms in the room. It was difficult to leave the window open for fresh air because of road noise from the motorway. We also had an emergency light in the room which stayed on all night and made it difficult to sleep.

Staff were wonderful; friendly and helpful. The breakfast was really good. The evening menu was limited but still good. The rooms clean and tidy. Well equipped and comfy. We had stayed here before, and doubtless will again.

The parking arrangements. You have to pay per day, in advance, after you've checked in (to get a discount code from reception). Not great ! Even less wonderful, on our second night there were no spaces free ! However, the staff said that having already paid we were allowed to park in the McDonald's portion of the car oark. We learned subsequently that there is also apparently space to the rear of the hotel which is not signed. Better signage definitely needed. Perhaps reconsider the arrangements too ?

We only stay the night to break up our journey, which we had done on the way to our holiday, so we booked it again on the way home as it was so nice and it started and finished our holiday of just nicely. The staff were all very nice and friendly, helpful and very approachable, they all made us feel so welcome. The beds are comfy and linen lovely. Aircon in rooms was good as it was hot when we stayed The food in the restaurant was very nice and good value, likewise the breakfast was lovely

There was nothing to complain about, only one small thing to say was that it was more expensive the second time we stayed, which was a bit disappointing,

I was very pleased with everything about my stay and especially with the help received with my dogs. We were attending Crufts so having somewhere pet friendly to stay for the four days made a huge difference to our break. The pack that we received for the dogs was very much appreciated. The staff were also very, very good and could not do enough for us, thank you to all involved with the running the hotel.

A very small observation, the lighting in the room wasn't particularly good, as with a lot of hotels these days mood lighting is used for the "big" light :-). Unfortunately the bulbs in the bedside and desk lamps were eco friendly and didn't work well and the one that did was "cool" lighting which isn't very pleasant when you are preparing to sleep. I am 100% sure that had I mentioned this during my stay at the hotel it would have been rectified immediately.

After a difficult start with my wife being very allergic to smoke and the room smelling very heavily of it. We asked for another room and it was given to us immediately and this room was excellent. It smelt very clean and fresh, the view was very good and the beds very comfortable. Breakfast which was included was excellent very good choices and quality very good. All the staff were extremely pleasant and helpful.

The price of the lunch and evening meal deals were very expensive. There is a McDonald's on site but we're not into fast foods. Fortunately we were able to walk (20 minutes) to a pub and get a decently priced proper meal

The staff are wonderful and friendly, it was all so nice, everything that you needed. Breakfast was great, we even woke up late and missed the cut off time but the staff still helped us have a breakfast before we left, couldn’t ask for more, loved it so much we are going to stay again on our way home to break up our long journey. 😀

Nothing, the cost of the taxi to the pub we chose, I think he took us the scenic route, thinking we were tourists, much quicker on the way back but still same price. It was great that their was a taxi phone in the reception, what more could you ask for 😀

Breakfast was hot with good choices. The toaster was very slow but once you knew this you just allowed for it Staff very friendly and happy to help

The air conditioning in our room had water running down the wall at times. A pillow fell off the bed in the night and fell against the wall and so was wet by the morning. Told receptionist and the pillow was changed for a clean one but the air conditioning issue was not sorted out. By the time we checked out the carpet was quite wet one side of the bed.

Room was clean and had some space. bathroom was also clean and tidy plenty of towels. Even though I didn't drive while visiting there was plenty of parking. Bar staff and reception staff were very friendly and not shy for conversation. Bonus was a 24 hour McDonalds outside. Breakfast that was included was fantastic.

Breakfast was fantastic however food options for the evening time was ok but the chicken wings seemed like a reheat and half the table of 4 had to wait some time for the food to arrive. Also plug sockets in the room were quite far from the bed but the hotel have noted this to be fixed in a refurb. I would stay again but may eat elsewhere in the evening time.

Comfortable clean room, bedding was lovely, pillows comfy and liked that you had a choice of a soft or hard pillow, room had everything you needed, toiletries great, good hair dryer. Breakfast was great, lots of choice and staff very friendly

There was nothing really to complain about, maybe the air conditioner could have had a bit more power but it was fine, even though we were told that they were having problems with the air conditioner at reception and all we had to do was tell them if it wasn’t good enough, great happy days

We and our friends often use Holiday Inn Express hotels for short breaks as they generally offer a good standard in terms of location , accommodation, amenities etc and , apart from a few niggles, this property was no exception in that respect .

Breakfast was ok but limited choices . For example , no fried eggs or mushrooms! Air conditioning in the room seemed to have a mind of it's own as after being switched off it invariably switched itself on again at various times.