It is very clean, good location and value for money

Could have been better if free parking for guests

The hotel was perfect for our needs. It was so close to the convention centre for our Pokemon Worlds visit, as well as Disneyland and the shuttles which made life so much easier! The air con and pool were so welcome in the heat, and we cannot say enough about the friendliness and helpfulness of the staff - especially Aixsha!! We had a lovely surprise when she arranged a very special Pokemon welcome balloon and card surprise for our return to the hotel one evening. The card was handmade as well and showed so much thoughtfulness - we have never experienced such amazing attention to detail and thoughtfulness in all of our travels! Thank you so much Aixsha 🙏🏼🥰💖

There was nothing bad, only suggestion would be that the housekeeping lady came too early in the morning and because we don’t speak Spanish it was hard for us to ask her to come back later. Also the sheets on the bed were tucked in a bit weird but really this was nothing major.

The check-in employee, Melissa, was friendly and welcoming. She got us checked in quickly and informed us of the hotel amenities (elevator location, breakfast hours and location). Our reserved King Room had plenty of space to move about. Our room had two bedrooms, one with the king bed (first room upon entering) and one with the desk and two kids bunk beds. I liked that the bathroom counter was long and had two sinks for the two of us to spread out our toiletries. The shower head provided great coverage and water pressure. The toilet had a powerful, quick refill flush mechanism. The air conditioning unit kept our room at a comfortable temperature during our stay. The free breakfast service was exceptional. The breakfast staff kept the room tidy, utensils/supplies and food well stocked, and bussed our tables in a friendly and efficient manner. Upon check out, the two females employees (forgot to ask their names) were friendly and accommodating to our needs. Housekeeping emptied our trash and replaced our towels daily during our stay. The hotel location was a quick walk to the Anaheim Convention Center and to many local eateries.

The only window in our room was in the first bedroom and opened up directly facing the walkway. The walkway between the bathroom counter and only closet in the room was narrow, and only allowed one person to access the closet at a time. We also felt the two-paneled mirrored closet doors were a poor design in the narrow space. I would have liked a wall handle for getting into and out of the shower since the side of the tub was a big step over. The light/fan in the shower/toilet room space was loud so be aware if you don't want to disturb your room occupants at night. There were some communication gaps in our housekeeping request for new bedding during our stay (our bed was not remade so we could tell the request was not passed along).

If you're looking for a less expensive, family friendly option near Disneyland, this is the one! We walked to Disney in about 15 minutes (walked with teenage kids, though...little feet would take a little longer). Our room was very nice - clean, comfortable, and updated. A lovely outdoor pool and hot tub to relax in. The best part was the breakfast! So much variety, and the staff taking care of the guests there were exemplary! Continually making sure everything was filled and asking guests if they needed anything. I highly recommend this hotel! They are in the midst of renovating all of the rooms and the check-in area. Would love to go back and see it when they are done! It's obvious they care about their business and the customers they serve.

Clean and comfortable rooms, great location, walk distance to the Disney shuttles.

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The location was perfect for Disney it was close enough to walk or the toy story shuttle was right next door.....the staff was very friendly and helpful..im terrible with names but the young man at check in was great and even helped us find a beach to go to...the young lady working the night shift on 21st was very helpful with finding us utensils and plates when our food delivery didn't provide any.......the walk in shower was a big plus and double sinks....they had the room decorated for my bday with balloons and flowers..it was so thoughtful to try and make our trip a bit more special....there was plenty of parking and the complimentary breakfast was convenient....we will definitely stay here again when we are going to Disneyland.....thanks for a great stay!!

The linens could use an update.....we were chilly with how thin the sheets and blanket were..and the bottom sheet kept coming off

Decent hotel breakfast. Friendly staff in the breakfast area. Room was clean.

More to do with this booking site. The hotel charges a "parking fee" of $25.00 a night. I was not clearly aware of this. When this fee was sprung on me during check in I had a problem with it. I called Booking.dot com and in broken English was told "yeah its disclosed on the Booking app" . I looked for 10 minutes and finally found it buried 3 clicks deep in the app under " conditions " so no. it wasn't clearly posted. The average person doesn't see this. The hotel did remove the charge after some himming and hawing by me. Good thing they did or that Monday when I got home I would have contacted the State Attorney Generals office alleging hidden fees and Booking dot com would have had a problem. Again, the hotel removed the charge, saving me that hassle. Case closed. Lesson learned.

The property location was close to Disneyland and the Toy Story parking lot. The rooms were clean, comfy beds, and just big enough for my family of four. Breakfast was tasty, and the food service staff was friendly and attentive. Sergio and Yolanda were checking in on guests during breakfast service and ensuring that there was always enough food present. The front desk was kind and helpful as well. We had an issue where our deadbolt came off the door, and maintenance fixed it immediately. Lastly, I made a comment upon reservation that we'd be staying to celebrate my birthday at Disneyland. We were surprised when we opened the door to our room. They put up birthday decorations along with a birthday card. We appreciated the extra effort to give us an enjoyable experience at this property.

We were really happy with our stay at best Western plus raffles inn and suites Anaheim the staff here is really nice and friendly 😀 and they really go above and beoned and make you feel welcome when me and my husband Rodney arrived here they welcome us to best Western plus raffles inn and suites Anaheim they check us in and then we went to our hotel room when we walked in our hotel room were impressed the room was very nice and clean the bed was so comfortable we really felt at home at best Western plus raffles inn and suites Anaheim we came to Anaheim to celebrate our 19th wedding anniversary this year we got married in January 2006 we stayed here for 3 nights so we could celebrate our anniversary at disneyland resort we come every year around January we also enjoyed the free breakfast in the mornings the kitchen staff was really good and nice and friendly they aways made 😀 sure that the gest were happy and Sergio Mataz and the kitchen staff me Julie and husband Rodney would like to really thank you to the staff of best Western plus raffles inn and suites Anaheim we loved everything we will definitely come to stay at best Western plus raffles inn and suites Anaheim it's the coolest place to stay in Anaheim another thing that we really like about staying at best Western plus raffles inn and suites Anaheim that it's only 10 minute walk to toy story parking lot 😀 we give best Western plus raffles inn and suites Anaheim 10 tumbs up we will definitely be back to stay at best Western plus raffles inn and suites Anaheim again we really loved it thet much 😀

There's nothing we didn't dislike about best Western plus raffles inn and suites Anaheim we really loved everything about this place

Good location for the Toy Story car park to Disneyland, though it only saves a small amount of time compared to walking. Rooms are neat and clean. We had a family room with bunk beds, which was good, though a little small for 5 people. Breakfast was overall good and different options in the hot food each morning. Welcoming staff on check-in. Mostly quiet and well insulated rooms.

Needs more vegetarian options at breakfast. Only one elevator for a property this size is not really adequate. Very small shampoo and amenities, which were half-used before we got them. Not enough cups for 5 people.