Room was good. Restaurant-bar was good. When the thermostat in my room didn't work, someone did come to the room within a short time and correct the situation. The front desk person who checked me in gave me a discount on the daily parking rate.

Upon arriving and parking in front of the hotel, where you can only park momentarily, and trying to check in, no one wa a the front desk. i waited several minutes. It was Sunday about 6:30 p.m. I waited. And waited. Several minutes, and no one is at the front desk? A video camera was on me, showing I was there. Finally I went and asked the bartender if anyone was coming! This was really bad. Number two, the thermostat in my room didn't work (the room wa really chilly so the first thing I attempted to do was shut the AC off)..

So, nice hotel! Great location!! 1 block from restaurants/ move/ bars/ ice cream!! I was really impressed with Evan who checked us in!! Not only did he recognize my military status on my DL but gave us a compl upgrade for it!! honestly, I NEVER expect that from anywhere but that’s pretty awesome that he actually noticed and took it upon himself to address that! Not for me but rather more for our country! Maybe he needs to be behind a desk in congress instead! Just sayin!!

The staff was amazing and very accommodating. Upon arrival, our AC was already on to keep the room cool. The view from our room was exceptional, we were situated on the 21st floor. Although we were situated towards the back, we still had an amazing view of the Empower stadium. The hotel is within walking distance of the 16th Street Mall. There is plenty of selection as far as food choices. We would definitely choose this place to stay again

The bathroom could use more lighting. And possibly a fan. Also, we had trouble with cold water in the shower. Water would get so hot, we had to nearly turn the knob all the way off to get the water cooler. Water pressure for showers could use more pressure.

I loved how clean and organized the hotel is! Beautiful outside and inside. The rooms are very clean and are so cozy! It was perfect for someone who doesn’t want something so expensive and extravagant. Front desk staff are very helpful and friendly! Very accommodating and welcoming. I felt really safe and close the hotel at a certain time for safety reasons. Overall, extremely happy with my stay! Would stay at a sonesta again!

N/a

Clean, comfortable, convenient location.

My husband had difficulty locating an ice machine for guest use. Difficulties getting luggage cart to parking garage, not enough space was provided. We barely made it to dinner before the restaurant closed at 9:30. Parking was expensive, $45 per day.

So helpful. Down to earth. Close to the 16th street mall Denver Pavilion entrance. We easily walked almost 20 miles back & forth between all the food and stores and buildings to see & our hotel room. Only drive twice lol over our four days there!

Nothing to dislike.

This hotel was exceptional! Everything was very clean and updated. The staff was friendly and hard-working. The breakfast buffet was delicious and plentiful. The location was perfect as it was easy to walk to many different attractions, restaurants, etc. We would definitely definitely stay here again!

The room was very clean. The bed was very comfortable, we did not use the pool but we went up and check it out, looked beautiful! it was very close to the zoo, stadium and six flags. and had its own parking garage only accessible by room key.

The building is very nice. Rooms are vety good. Valet parking worked perfect. Location.

Although the location was excellent, the Denver Downtown is a little scary.

The breakfast was good. We thought it was comped with a voucher each night but I think we were mistaken. Total price after stay was a lot more than quoted on booking site.

The total price. There must've been hidden fees and taxes.