The rooms were clean and spacious. The staff were helpful and friendly, especially the staff in the bar/breakfast area! The regular beds were comfortable. Most downtown museums, restaurants, and activities were in walking distance or a very short Uber ride away making it easy to see the city.

I loved that the room came with an extra bed option but... the sofa bed was very uncomfortable! Like the worst stereotypical 80's sofa bed you can imagine - mattress was 2 inches thick and soft so you could feel every bar and spring on the frame below. Our 11 year old couldn't even sleep on it for 2 nights - he wound up folding the bed back in and just sleeping on the couch itself. Better fold out beds exist - time for Hyatt to invest in upgraded options or switch to rollaway beds!

Great time with the grandchildren, they loved the room, the breakfast was very nice.we sat at the bar for breakfast and had the best conversation with JIMMY he was bartending and while it was slow he displayed such a friendly attitude and as we talked he had a great laugh and smile. He is very humble and served other customers with kindness. Great job JIMMY. Leti at the front desk went above and beyond her call of duty and helped my grandson find his shoes, great job Leti!!

It was misleading with the parking. The sign said $25.00 and we stayed two nights and were charged $64.00 per night. That’s sad

Breakfast was amazing and everything was was very clean.

A couple of the receptionist was very snobbish, and look down on people. There was a lot of different people there for a lot of different reasons. We came for a concert and drove 11 hours to get there. There was a lot of people that came for graduation and the Thunder nugget game. We all had already paid for the rooms and if we can afford the room, then they should not be looking down on us when they work at the hotel. A lot of people looked a little rough from traveling.

Location was great and very walkable to lots of things. Staff were all very friendly. Room was clean and well stocked. Views were amazing from our corner room.

Breakfast was disappointing. No fresh fruit, only canned peaches, no waffles or pancakes, and yogurt was warm. There was no mirror in the room or bathroom where a woman could do her makeup. The bathroom mirror is to far because the counter is so deep and the toilet. The room mirror did not have good lighting for makeup. A wall mounted accordion style mirror would be nice.

The reception was nice, gave me a lot of advises were to go for dinner etc. The room size was huge, the biggest room were I have ever been. Gym is ok, pool was almost empty when I went there (which is nice).

The breakfast wasn't tasty. At the 6:30am there was a lot of people and the organization happened in 2 lines. At the each side there was a different food, which is not nice. The food quality was ok... but the scrambled eggs were like nothing and the ham tasted like plastic. There is no choice of vegetables, cheeses. If You are a vegetarian and vegan - this breakfast is not for You. The coffee was ok, but the overall quality was really low (in my perspective). The restaurant - I took tacos and they tasted really bad, burned. The restaurant, together with a cocktail was expensive if I look on the quality of the food. In the rooms there is no water bottles, but You can go to reception and ask them (they give them by free).

Location was convenient to attend a conference at the convention center. Lots of lobby space for working if you don’t want to work in your room. Breakfast was excellent and service prompt. Coffee was ready early every morning. Not a far walk from the free mall ride shuttle which actually covers a large area down town including union station where you can ride to the airport for $10.

The room was very spacious and sparkly clean whcih was great. Bed was comfy and my room had a nice view. The check-in staff member proactively switched me to a room that doesn't have a connecting door with another room when I requested a quiet room. Breakfast was very good too.

The only thing I didn't like was the lighting in the room. It's way too dark, especially around the desk area when I had to work on my laptop. The desk lamp they provided is very bright but concentrated in a small area which doesn't help .

Breakfast was wonderful. The staff was friendly.

The pool was not operational for the first two days of our stay, and the front desk staff struggled to make suggestions of things to do in the area. I understand new staff, but they should have access to tools to help guests decide on activities or restaurants. The bathroom needs a fan, and the bathroom door was awful. It was noisy and woke up those in the room at night when someone needed to use the bathroom.

Like everyone else says... Great breakfast! Nice workout room. Clean. Great shower. Great view, was on the 19th floor.

The hyda-bed, when made out, connected with the main bed and there was absolutely no pathway to walk through. Pool is disappointing. Also DO NOT PAY PARKING!!!! $62 extra a night! There are other options. FYI, can park free on the main street from 10pm-8am.

We got a king room with a sofa bed, it was spacious. The bathroom was beautiful and had full size amenities in the shower. The room had a fridge and a closet with extras already stocked. They have laundry facilities and snacks available at midnight! Front desk is always open and so is valet! Free breakfast with an awesome dining room and a plethora of choices for food.

The location is attractive to a lot of the homeless population, but I believe it's the entire downtown area.