The breakfast selections were great! The staff was wonderful. The room was a little small for a king, but we managed.

I didn't like the fact that the cost of taking the complimentary shuttle to and from the downtown area cost $25 a day. This was not explained to us upon checking in. If we had known this, we would have taken Uber each day. It would have been a lot cheaper. We had to give our credit card upon check in for incidentals. I asked if that was for any of the items we might purchase from their little market. She said "yes". We were totally surprised when we had close to $200 on our card upon check out. Since we didn't get a printed receipt, we had to wait for the email to know the charges.

Everything was very nice. The staff was very accommodating. Manny, Alexander, Catalina, Alexandra, Thomas, and the maintenance Julio were amazing . We will be returning.

Breakfast was hot and fresh. Plenty to choose from to eat. Room was very clean. Staff were very friendly and helpful. Parking can get hectic if your out late. But we made it work. Very quiet. Love the chickens free roaming around.

Ice machine was broken at the time we stayed.

Outside the town, so the shuttle service is excellent. Breakfast was good. Staff very helpful and friendly. Pool lovely. Cockerels. Iguana. The whole place felt new, clean and tidy. Very nice indeed. Would definitely stay again.

Just the sign at the front of the car park really. You come in on a busy road, navigating traffic at the lights and then before you know it, you've passed it without noticing it! Then you come back on the wrong side of the road and the sign is hidden behind trees facing the other way.

very clean comfortable room ,great location , good breakfast, very friendly staff ,front desk housekeeping and the staff at breakfast all were friendly.

weather was not good for our three night stay. nothing to complain about as far as resort was concerned.

Great breakfast! Allergic to milk, so oatmeal milk was fine. Loved the oatmeal, scrambled eggs and turkey sausage, bold coffee, juices, and raisin bagel. Wonderfully displayed, too. Thank you!!! Room was well set up and well maintained. All staff were exceptionally kind and attentive. Liked the rooster crowing at 2:30 AM. Went right back to sleep. Oh, and we called about Aunt Anne's partial that she thought she left in the bathroom. Good news! It wasn't there, it was packed in her large suitcase.

Didn't remember to replace kleenex after first day. That was it!

The pool allowed cigar smoking

The eggs tasted like dehydrated not fresh eggs. There were no donuts.

Location Parking Shuttle bus Swimming pool

The only down side is we did not get the room we booked. We booked for two Queen size beds and a sofa bed since we are a family of five. In stead we got a suite with one Kingsize bed with a small sofa bed.

Customer service at the front desk and housekeeping were always very friendly and polite. The bed was comfy. The room was a great size and cleaned well. As part of the Keys Collection, we had access to the amenities and pools at the other Collection hotels. This was great, giving us options for the pool and tiki bars and food opts. All the bartenders were nice and made great drinks! The ones that served food had really good food. It was a great place to vacation!

The elevator was slow and hot. Would be helpful if tiki bar at our hotel served food. Suggest walkway between the Keys Collection hotels to make it easier for guests to go back and forth.

Hotel was very clean and comfortable, had lots of extras, 2 free pops per day for the room, breakfast included n the price and the free shuttle bus was a bonus. Staff were helpful and friendly. Would recommend this hotel.