The hotel/apartment is really nice, just like the pictures! Very clean and equipped with new appliances. We got a corner apartment with a view and did not disappointed. The staff is very friendly. The checking was okay. They check one person at the time and they give you a lot of information and for someone who flew so many hours I wish the interaction was shorter. The pool area was nice, they have many pool floats that are available to use there or take with you to the beach (mostly things that guests leave behind after the vacation is over). I expected a shorter walk to the beach, it wasn’t horrible but when you add a beach bag, a cooler, a complaining kid and the Florida sun a shorter walk sounds really nice. The checkout was seamless. The charges were all correct, they send you your summary the night before, and the interaction was just to hand out the room keys.

You have to request housekeeping for them to come to your room, we didn’t so I cant speak about it. On the second day the dryer machine stop working and we informed the front desk, but they sent someone to look at it he pressed the buttons trying to make it work and when it didn’t he said he would check if there was a free room to switch machines… we never heard about it again. It didn’t spoiled our time but the idea that I could travel back without laundry was enticing when I was making my reservation.

Great location and easy to get in and out of. The facilities were clean and well maintained. Love the balcony and view of the ocean from my room. Even though the wall was a little ways to the beach, it was delightful and calming. There is also a short walking/ biking path right outside that is perfect for morning walks. Many people were out with their pets each morning. One thing to note is I was in a room across from the elevator and at times it was loud. Front main bedroom receives a lot of road noise since it is close to the Main Street. I used a sound machine to drown it out. Kitchen could use a few more essential items like wrap, aluminum foil and a baking pan. Overall, it was a fantastic trip and I would certainly stay here again!

Location was perfect. Right on the main strip of treasure island. The facility provided beach chairs which made it very easy to enjoy the beach with two little kids under 4. The staff was friendly, always checking in via text to ensure our stay was up to our standards. With parking at the hotel it and beach access right from the hotel it made traveling to the beach easy. It was in the center of treasure island making things like coffee, food and live entertainment within a 5 minute walk. We will be visiting this hotel again. The unit we stayed in also had a washer and dryer which made our experience much better with little kids. The hotel provided all toiletries as well and offered a free restock on items if needed.

No complaints

Location was central and convenient. Every single staff member was polite and helpful/accommodating.

Deep beach and not fully recovered from hurricanes(unavoidable) but the beach is so deep the view of the shore is obstructed by sea grass/oats, didn’t bother us too much but if that’s what your booking “oceanfront/view” for you will be a little disappointed). Also, the rooftop deck/patio is definitely NOT as advertised in pics. There was probably 6 chairs up there all scattered about and you have a lovely view of all the a/c units for the hotel.

Very spacious unit, very new facilities, super nice living room with stunning ocean view right in front of you that you can enjoy for spacious and furnished balcony. The only negative was a strange random alarm or alert sound going off early in the morning outside of our unit, every morning, for which the staff did not have any concrete explanation although they said they would send someone to check it out. It sounded like a canned answer.

Strange random alarm or alert noise going off early in the morning, every morning, for which the staff did not have any concrete explanation.

The Deluxe 2 bedroom suites we stayed in were excellent, clean and spacious with beautiful decor..the staff was amazing to all our needs and everyone we had contact with had a smile on..everything in the suites was super clean..

Though it was listed as oceanfront, the distance between the hotel/pool was quite a long walk through the retention pond and we had 7 grandkids with us on this vacation..

Room was beautiful. Wall art was amazing. Unit was very clean, balcony was prefect with extending sliders that looked over the big hot tub and swimming pool. Beds were comfortable, ceiling fans in every room with a remote. Kitchen offered Keurig and kpod refills. All new appliances, only 2 years old. Staff all super nice, and they had daily maid service if needed.

We did not like chair in living room. It is like a high chair for grown-ups. Very uncomfortable. Plenty of room for 2 comfortable recliners. We were not fond of walking around the complex or walking through the 2nd floor bar to have to go down stairs to the ground pool. Also, there is no lobby, per say. Just a desk where you check-in. Very very tiny area. You had to move in order for guests to get by to use the elevators or garage.

The location was great. And the room was absolutely beautiful and clean. Amazing view! Plenty of space!!

Since this location was hit by 2 hurricanes prior to our visit, I was in contact with their staff every week prior to our arrival date, to get a better understanding of the devastation in that area. I specifically asked if there were any restaurants open (as the hotel only serves bar snacks). To which they replied, yes. But unfortunately, when we arrived in town there were only about 4 places open. We would not have spent that kind of money on such a luxurious hotel room, if we had known there were no places to eat. Very disappointed with the information that was provided. But we were happy we could support the town of Treasure Island.

It was beautiful, the staff was very friendly. Beds were extremely comfortable. Furniture and decor was very nice. Except the couch beautiful design just not very comfortable and a little flimsy compared to the rest of the of the furniture. But really it is an impressive hotel. Love the key system as well, very smart.

The walk to the beach is unfortunately much too far. By the time I got to the water i felt as if I was Jesus and just wondered the desert for forty years. It was hot and a long walk!

The staff were very nice and helpful. The room was very clean. I especially like that it didn’t smell like cleaning products or air fresheners. The unit was outfitted with everything you could need. The view was outstanding! We loved the triple wide glass doors and the nice big balcony.

The only negative thing about our stay is the furniture sucks. It all looks great in the suite, but wasn’t comfortable to sit on. My suggestion would be to make the coffee table a quarter of the size it is, and put in a couple of recliners.