Bestest beach location with beautiful multiple pools. Sloppy Joe's is great with food and service. ALL the staff is so warm and friendly. Love this hotel. Clyde the GM is so approachable and friendly. We checked out this morning and have already booked for next stay next year on my birthday. Love love love this resort!!!

I wish the Bilmar website was competitive with online booking groups. They should meet them but they're 300.00 difference for 3 night stay. This is definitely a missed opportunity for them

Love the beach location! The room was nice.

When we opened our room refrigerator to put our soda in, we found leftover food from the previous guest. Obviously the refrigerator had not been cleaned prior to our arrival..

The location of the resort was excellent. The ability to check out bikes and beach chairs was nice. The ability to get bottles of water on demand was a nice perk too. The room was clean and spacious a with a small fridge and microwave.

I would have liked more bath towels in the room by default. Also wouldn't mind having a place to hang wet swimsuits to dry off overnight in the room, like a clothesline in the shower. The advertised karaoke in the bar didn't actually happen.

This location is fantastic! The amenities are really nice. Great pools, beach chairs and bikes upon request, etc. Sloppy Joe’s also has great food and service. Good atmosphere for families. Rooms aren’t anything fancy, but definitely functional.

Very small item to note: Broken shower handle. Normally we could deal, but the water went from scalding hot to freezing cold without any real positioning. An annoying game to have to play to get the right temperature.

The Beach location. Having a balcony this time. Housekeeping was considerate.

Room location! Don’t know if it was because we booked through Booking.com, but $1400+ for 3 nights should have gotten us a far better location. 4 yr ago we booked for 2 people and stayed in a larger room near the lobby with seating for 4. This room for 4 was smaller and set up for 2, except for towels. 2 mugs, no glasses, table for 2, in the furtherest building from the lobby. No carts to move luggage from the car to the building. Not easy for 4-75 year olds.

Staff at check in and check out was great. Room and location were excellent. The beach was awesome. Everything was very clean. People were seen cleaning the public areas during work hours which I liked.

Sloppy Joes Restuarant was not very good. The drinks were watered down. I don't think there was alcohol in the drink I had. The food was subpar for the price that we paid. I would have had my extended family meet me there the next day if the quality would have been there. I would have liked to have been offered an itemized receipt when I checked out.

We were very pleased. We had a terrific ocean view. It was very quiet, and everyone was very kind courteous and helpful. We parked our car and never moved it till we left. Everything g we needed was in walking distance,,and the many resturants were were very close,delightfully different with great food. The only thing we'd love to see is a bigger hot tub. Thanks for a great time.

You need a bigger hot tub or one for adults and one for kids.

The pool was large and had a hot tub with a bar right next door....the lobby was gorgeous and staff was very welcoming! I got a double room with a kitchen and everything was very clean....unfortunately we were forced out early due to mandatory evacuation because of the hurricane and i was immediately reimbursed for my last two nights.the Beach is very close and cabana rentals...the hotel also provides beach towles and chairs! Will definitely be staying here again!

The location is fantastic! In the photos, you can tell that the ocean is a walk and we were concerned about dragging all our stuff through all that sand, but the walk is a breeze. The sand was packed down and easy to traverse. In addition, EVERYONE we encountered was kind, helpful, and professional. It was a delight.

We stayed a week and our room was only cleaned once, and we don't believe it was vacuumed. It was a little disappointing.

Friendly front desk, amazing location, great rooms with kids bed, overall we look forward to returning in the near future

On day of checkout a staff member attempted to barge into our room at 10am, despite the fact that I had posted a ‘Do not disturb’ sign on the door I literally signed an agreement to check out by 11am