It was mostly what you expect of a Hampton INN

Day after Thanksgiving, they let the breakfast run out at about 9:15, 45 minutes before the promised ending time, taking down the coffee and tea service entirely, and letting the eggs, sausage, potatoes, waffles, milk, and bananas run completely out with a minimum of a dozen people still looking for breakfast. And more than that trying to find coffee somewhere because the 24 hour beverage setup was also out. With complaints, they very slowly managed to restock for those who were willing to wait. My husband found the coffee lukewarm much of the 4 days we were there.

We loved the view overlooking the airplanes when they are getting ready to land and when they were leaving the airport. I really enjoyed watching the snow when it was falling. The breakfast was really good. Over all our stay was lovely and the staff was very friendly.

I didn’t like using the side/back entrance by the guard station simply because you can get bird poop on you and if your luggage has wheels on it you will be rolling right in it. I would love for them to put a roof over the entrance way just to keep the birds from pooping on their guests and too also keep their guests from bringing the bird poop in the hotel. I would love to see a TV Guide in the room we couldn’t find any western channels.

Rooms were clean. USB ports for all of our equipment. Quiet.

Keep in mind that this hotel is located near Seat Geek stadium. A concert had just let out, so there were people around when we checked in at 0130 am. Four of us in the room, towels for three. Check out lady was very friendly. Looked for a pop or water machine- couldn't find one.

Breakfast, tv preference, staff were friendly when we arrived. Hotel was clean

I think this hotel should provide shuttle services on Sunday. We were told that someone would be working on Sunday and could pick us up. (I know the rule said M-F) However, the shuttle service was not available. Staff would not answer the phone or would pick up and hang up when I called on Sunday. Hotel too expensive

Great staff

There were hair strands in the bathtub. Shuttle could have been warmed up a little since I was the first passenger but the driver was nice.

Honestly was a little surprised at how nice this property was. Everything just felt very clean and nice, and our room was quite big. Location is a quick drive up the freeway to downtown, and it’s in a quiet area next to a stadium (so I imagine it might get noisier depending on the day). Would highly recommend!

Breakfast was as expected. We liked the omelet, which was a different offering. The bathroom was good-sized and we really liked the dual counter in the room.

We could have used a little more lighting. A noisy (and inconsiderate) neighbor kept one of us up most of the night, so the rooms aren't very soundproof.

Pretty much everything. The staff were very nice and helpful. The hotel and rooms were very clean and pretty. The breakfast was really good.

The beds were not very comfortable which was surprising. The hotel seemed new and everything else was very good.

Great staff. Location was central to my work plans.

I would’ve liked at least one sheet change for a 3 night stay.

It offered shuttle service to MDW airport. It was clean and looks like it was renovated so furniture and aesthetics looked modern and contemporary. The 24 hour coffee/tea stand in front of lobby elevator was convenient. Plenty of free parking. Free breakfast was also a plus.

The hotel is tricky to get to.