Our room was large and comfortable with a nice balcony that overlooked West Grand Traverse Bay to the North. The view was very nice but not a real sunrise or sunset orientation. The Queens beds were comfortable, as was the reading chair. The light source for reading was not great. The room was clean and neat, and everything worked well. The shower had good water flow and the toilet flushed properly. Check-in was quick and easy, and Zack was very friendly and informative. The lobby and breakfast rooms were large and comfortable. There was a small market where snacks could be purchased, including freshly baked cookies (free in most other inns). There was a nice exercise room and the pool and hot tub were available 24/7. The continental breakfast was OK and the Laura, the attendant, was very nice and chatty. Parking was good for a low volume occupation but could be tight if the hotel were completely booked. There was a very nice little beach behind the inn. Overall, we very much enjoyed our stay here.

Unfortunately, the only time hot coffee seemed to be available was in the early morning. At every other time of the day I tried a cup, all of the pots were luke-warm or cold. The walls of the rooms must be pretty thin because we could, very easily, hear conversation from the room next door. The only restaurant within close proximity was about a 10-minute walk and across a very busy highway. It is quite a distance to the downtown area of TC but you have quick access to heading north on U.S. 31.

The staff was very friendly and helpful. However, I did learn that the "Mountain Room" means bad views! The room itself was very nice. The breakfast was very nice. The employee who works the breakfast area, Laura, was amazing. She's friendly, helpful and went above and beyond to make sure her guests were well taken care of. The Cherry Tree is lucky to have her on staff!

I didn't like our view. I didn't know that 'Mountain Room' meant a room with a bad view. SO, when booking, take note of what type of room you are booking!

loved the friendly staff and the cookies given at check-in. The 24/7 coffee is a plus and they have several tea choices as well which is a surprise. the room was clean except for some cheese cracker crumbs on the pull out bed. we got new sheets quickly so all good. The fireplace worked easily and kicked out good heat. Breakfast was decent. not huge but a good variety of hot and cold items.

a couple negatives effected the score. the room is super dark at night. no over head lights really makes the room dim. the bath tub and shower are separated from the bedroom by a privacy glass wall so, although there isn't a clear view, you can see a person's figure taking a shower. easily remedied by closing the bedroom door though. overall enjoyed our stay. the porch would be gorgeous in the summer. it overlooked the pool area, so we were lucky it was closed for the winter.

The location was great, however anywhere on the Bay is going to give you a good view. The water is VERY shallow on the resorts beach so they do not hand boat rentals at this location. I feel like that was not committed to us prior to our visit. Also the free breakfast every morning was a very nice addition to our stay!

The rooms and facilities were all very clean but the resort needs an update. Also the one paddle board they offered guests was in rough shape.

The room had a balcony with a beautiful view of the east bay with sunsets!! Nice decor and clean, with a huge TV too. The room also had a small 'kitchenette' with a fridge (can't recall if it had a small freezer), micro and sink. There is a small coffee maker, with excellent local coffee. The hotel was quiet and away from the touristy area, but only a 10 minute drive. The staff was very friendly, especially the gal who was managing the morning breakfast. Unfortunately, the breakfast is very basic (white bread as I call it). I didn't sleep well because the bed was too hard for me and the pillows were wimpy and lumpy.

Bed too hard with wimpy, lumpy pillows. Breakfast not appealing to me.

I loved being on the beach & great views from the room. We loved the ability to sit in good chairs on the beach with lots of space & have a bonfire. Really appreciated the free shuttle service too.

The rooms felt(smelt) a little old & there were some stains on the couch cushions, a burned out lightbulb & tons of bugs/cobwebs on the balcony. I understand it’s an older place & the downstairs updates were very nice. I booked for the view & envisioned coffee on the balcony but it was so covered with bugs it made it kinda gross sitting out there. Just wish when they clean the room daily they just brush off the balcony too.

Our Suite was roomy and we appreciated all the little items, like numerous hooks to hang items. Sooo many times we would stay somewhere and suggested just a few hooks either in the bathroom or the room itself for convenience. This property went above in this regard. Also, Ellen at the front desk was GREAT in her recommendations for dining spots. We asked 3 times for suggestions, she listened to our wants and gave PERFECT choices. She is a great ambassador for your hotel. Give her a raise!!

The only issue was that for 3 of the 4 nights there was an odor in the room. Had to prop open the door to let in fresh air.

Room was clean and ready when we arrived. It was a lake view which was great. Breakfast was good, however the area was small and sometimes too crowded.

Housekeeping came in daily. They mostly made beds, changed towels. However, if there was dirt on the floor they did not clean it and just left it and, of course, being by the beach, you bring in a lot of sand and there was some peanuts that had been dropped on the floor that remained there after cleaning along with a lot of sand. I think that could have been vacuumed up very quickly.

Erin was at the front desk when we checked in. She was extremely friendly, had some good recommendations, and we felt that she offered us a sincere welcome! She is very good at her job and you are lucky to have her as an employee. The "snack pantry/store" was a nice feature and we took advantage and bought some beverages and snacks. Love the adirondack chairs on the beach!

The breakfast situation was disappointing. The coffee tasted old/burnt. The kitchen person could not keep up with the demand for eggs and pancakes, the chaffing dishes were often empty. The toaster is set up at the end of the "line" with 5 to 6 people waiting for their "toast" and people are trying to get through the line. Overall a very awkward setup.

The view was amazing, the pool was great, the bed was comfortable, and the room was a good size. Also Laura from the breakfast service was amazing to work with. The gentleman at the front desk was very helpful with dinner recommendations.

The fireplace was something I was looking forward to relaxing by after our son was asleep. However, it was extremely loud. There is a timer on the wall that ticks very loudly, the metal clangs, and the fan sounds almost broken. Also the air conditioner was extremely loud. There was also the same trash on the beach by the fire pits. We saw staff out side and all they did was throw the cans in the pits instead of putting it in the trash cans nearby.