Beautiful building and amazing location within walking distance to shops and restaurants. The staff was very friendly as well. The room and bathroom were a good size and very clean.

The noise in the hallway felt like it was in our room. There were loud guests and slamming doors into the late night. The bed was warn and I kept rolling to one side because it was so sunk in on one side. The TV also did not work. A friend and I were away for just the day and wanted a nice evening with no kids and went to watch a movie and the TV kept glitching and restarting every 30-60 seconds so we weren't able to use it.

The location of this property was great! Right at the top of country club plaza and within a short walk to the Kansas City Art Institute where I was dropping off my daughter for the summer. My first night in Kansas City I had a very bad experience at another hotel in town so it was a welcome relief to find this property on Booking.com and come to a beautiful historic builing, with comfy beds and and close to restaurants. (*pic is the milk closets that are a historical part of the property)

My only complaint would be that no one emptied my trash during my stay but I was only there two nights so it wasn't a huge issue.

The building is well maintained and clean. Very quiet, comfortable and spacious room, super friendly staff. The bed was a bit too soft for my back but not a serious issue. And the location was great with easy parking, a very functional lobby. Good restaurants near by. I will stay here again, definitely.

The mattress was a bit too soft for me.

We loved the location: within walking distance of the Plaza and only a blink away from St. Luke's Hospital. The staff were very helpful and pleasant. There's also an outdoor pool.

One mattress was a little saggy in the middle; the other, quite comfortable. There were no other dislikes.

The staff here, namely Brian, made our stay phenomenal. Excellent hospitality, comfortable, cozy rooms, great facilities, and convenient to the plaza. The price is a great deal for what you're getting. I also like the provided toiletries and the beds are so comfy!

Nothing. This is one of my favorite hotels!

This is a lovely old apartment building that's been updated to hotel nicely; the room was spacious with big windows and lots of them. Nice big windows in the bathroom even. It may be one of my favorite hotels ever. Location was great; just on the edge of Country Club Plaza so that was all within walking distance. There's a pretty park right across the road.

There's parking on site but it is expensive.

Wonderful location. Country Club Plaza is a great place to walk with great restaurant options. Nelson Atkins Art Museum in walking distance. Staff very friendly and helpful.

Breakfast options limited, so we went elsewhere for breakfast. It would be helpful to have more reading lights.

Location was very convenient, room was clean and staff friendly.

The outlet in bathroom was not functional. It was very lose sp when plugging in blow dryer it did not make connection. So we had to use other outlet in the room, fixing our hair without mirror. I did let the front desk attendant know this was not functional when I checked out.

The beds were extremely comfortable including the pillows

Paid parking was unsecured...store prices were outrageous and there was only one trashcan in the room the size of a gallon of paint...

all the staff was very helpful, professional, and friendly. the rooms were beyond what I expected. I wanted to take the bed home with me b

there is nothing negative I can say