It was very clean & all but 1 staff member was very kind!

The rooms needed some work. The bathroom toilets ran every 5 minutes or so in both rooms we had. There were rusty water stains going down the wall in the bathroom, the shower curtain rod was falling out, and the security lock inside the room was broken. The other room we couldn't latch or lock the door unless we picked up on the door handle. It was also advertised before I booked that it had a hot tub. There is no hot tub it was filled in with concrete. It also did not disclose the $15 per night per car parking fee on the booking site either.

Great location when visiting my son at Creighton. About a three minute drive to the school and five minute drive to town. Lots of eating options everywhere. Free breakfast was ok, I’ve experienced better, but can’t complain for a free meal. Services were five stars and everyone was nice and helpful.

I was disappointed with the room that was selected for me at the property. It wasn't what I booked on the booking.com website 😒. I was expecting the queen bed suite with a sofa bed. I WAS VERY Disappointed!!!

The room selection

The staff was very friendly especially the front desk. The hotel was super clean and my son had a blast in the pool. The location was good and easy to access the hotel. It wasn’t far from a lot of the places we visited. I would definitely stay again.

My only complaint was about the parking. I had to pay for it which I wasn’t aware of. It wasn’t expensive, $10 but my actual complaint was that I had to share the parking lot with two other buildings which one was an event place of some sort. It was a non issue during the day, but Saturday night in the pouring rain was a different story.

The staff was courteous and the hotel was clean and guest were quiet.

It had snowed and the parking area was not cleaned of the snow.

Weird plumbing issue, cold water ran hot for several minutes before eventually reaching normal cooler temperature. Very unusual.

The breakfast was good. We went to a concert and it was an easy walk to and from. Great experience here. Would definitely stay again.

Everything was great.

Staff was super friendly and professional! Location was good for us. We like to spend time at the Old Market sometimes, so we were close to that. A couple of good bar food places within two minutes of the hotel. The lobby/rooms/hallways were really clean. Carpet seemed pretty new...not sure how long the hotel has been there. Bed was comfortable. The thermostat is on the wall rather than on the cooling unit itself.

Hot tub was out of order. Our Booking.com reservation said our rooms would be 1 king bed and 1 sofa bed...none of our rooms had the sofa bed. Management offered us a roll-away, and recommended calling the hotel directly whenever booking through a third party (Booking.com, etc.) to confirm one is getting what is booked...good idea I'll use in the future.

Fairfield has been the best hotel I have stayed at in Omaha all year. I am down in Omaha every other month and stayed at many downtown hotels. Fairfield has been the best hotel with the nicest staff! Omar at the front desk was wonderful at check-in! He was so welcoming, helpful, and accommodating. The bed was the softest most comfortable bed! I will stay here again!!

The rooms were small, but were still very nice.

Front desk person very helpful, willing to text me if/when a room opened up early to check in. Complementary breakfast in the morning is very Nice feature

The gym is very sparse, three treadmills. A few free weights, but no bench even to sit on. No water dispenser in the gym.