A very clean and stylish property. Access was very easy and all communication via the App was excellent. The rooftop area is superb

A good central location which unfortunately means the traffic noise is very loud at night.

Great location being central. Easy to get around on foot. There’s a Giant supermarket nearby, we registered for a Giant card and got the savings on lots of things. Despite others saying it was noisy we didn’t find that and didn’t need to use earplugs although they were provided. The noise was only traffic from the road and didn’t affect our sleep.

We were at the side of the building looking out onto a tall building and car park and found the apartment dark. Our friends were front facing and there’s was nicer and brighter than ours

It was very modern, spotless, and gorgeous finish. It was well equipped with things like basic cleaning stuff, salt and pepper! Small things but that make a big difference when you’re only staying a few days. The shower was fabulous! Great power! Used the gym which was small but had plenty. Loved the rooftop area for a quiet sit in the sun! The ability to leave luggage securely on the day of departure was really helpful and made the last day in Philadelphia much easier!

The windows have a bit of a draft coming through which makes it a little drafty on the chillier evening and also a bit noisy… but ear plugs were provided which was a nice thought.

Size of the apartment, amenities (full kitchen, bathroom, laundry, and bedding supplies. Extra supplies are easily accessible, close to eating, grocery shopping and attractions.

The unit was on the road side which was extremely active at all times of the day and night. Needed to use ear plugs (which were provided) for sleeping. The pull out couch bed was not very comfortable.

The Sonder Onyx is roomy, modern, and beautifully appointed with a full kitchen decked out with all the latest appliances, including a washer/dryer. While the location isn't great, the floor to ceiling windows give way to beautiful captions of greenery. A nearby parking lot made it convenient to get in and out of the city as the building is steps away from major travel arteries.

This property had everything for a comfortable and pleasant stay. The apartment was tastefully decorated and we had all we needed, including a washing machine which comes in super handy when you have children. Location wise this was very close to the centre and there’s a paid for parking garage next door which is very convenient.

There was no breakfast included. It will be good to include breakfast.

The usage of bots for chats. I wanted to extend the stay, but could not find a suitable place. Since I used the chat feature to communicate, the bot sent me over 200 messages in a matter of a few hours, even though I told it multiple times to stop. Then I had to call and talk to a representative who said he would get IT to look into it. The barrage of messages still continued until I changed the app settings.

Great location. Very walkable even with a toddler in a stroller. The room felt more like an apartment than a hotel which was nice. They provided a pack n play for our toddler to have a safe space to sleep. An added bonus was the rooftop hangout!

Providing a pack n play sheet for the pack and play would be nice! Cheap and easy to clean. We ended up using a normal sheet since we didn’t want her sleeping directly on the mattress.

The location was excellent and the 6th floor room had a great view. The flat was immaculate, the bathroom was great and the layout, with the sofa bed worked well for my son and I. Entry was easy to use and all in all a great place to walk in and explore Philly.

We had no issues during our stay but the lack of a reception and personal interaction could be an issue.

Everything was exceptional! I love it. The only downside is that is next to an interstate and the traffic honks/sounds in the middle of the night are intense. Good for them to put ear plugs on the night table. From the second night it got better. That being said, I would still return there 🖤

The traffic sounds