Every Employee was Amazing. Some unfortunate circumstances led us here. We couldn't get on a booked cruise due to my 20 yr old not having their birth certificate. Like whooped pups we ended up here, and from beginning to end everyone (Especially Miss Carolynn, and Lou) made us feel like we were HOME. Dang Lou, evil genius😂. And Miss Carolynn, she's a gem! I'd give it 10 stars!!! I LOVE staying in a hotel, and in my travels, this will be remembered as one of my Favorites!

I would have been on the cruise. Not the hotels fault

I have had an amazing experience at every Hampton, which is why I chose this hotel. Wonderful staff, clean, welcoming. I traveled with a friend who has high anxiety in hotels, and she felt safe here. Bonus: at breakfast I filled a water bottle in the water part of the juice machine, but it did not fit well because of the tray. A staff member saw, and when I came back with another water bottle she came over with a big smile and removed the tray to make it easier to fill. This was a tiny gesture that made a huge impact. Thank you for having amazing people.

Besides my answers above… having an option to rent newly released and older movies would have been a HUGE PLUS. However you having multiple premium movie channels was a big hit with me and my woman. The only big negative that that really bothered us was the CURTAINS! The do not close together completely for privacy. We were on the bottom floor in room 131. I had to physically overlap the curtains and push my shoes against the window on top of the air conditioner to keep them closed so no one with bad intentions could peek in at the middle of the night. This was a bit disturbing. The breakfast was pretty good. We saved a little money this morning. We didn’t have chance to take a dip in the pool because we only stayed one night. Overall this is a very nice hotel and we give you guys a 8.7out of 10. It would’ve been higher but those curtains have to be addressed.

See above

I liked how the desk receptionist was able to accommodate our request to upgrade one of the rooms after we realized that one of our choices was not as we expected. Thank you so much for being kind and understanding to our request

No grits on the breakfast menu, if so I missed it. Would have even enjoy instant if it was available.

We took advantage of their "Park and Sail" package for low cost shuttle to cruise port and free vehicle parking while we were on a 5 day cruise.

Hotel currently being remodeled, workmen and material everywhere. Breakfast room in temporary site on second floor. Half of parking lot filled with material and storage containers.

Our son is a Citadel cadet and was granted an overnight stay. We were able to make the reservation online, put incidentals on our card, and his check in was hassle free. He was able to use the laundry facility, grocery store next door, and had his best sleep in a long time. Thank you Hampton Inn for taking care of our son!

The Staff is very friendly. The room was spacious & clean but could use a little updating (I don't care for carpeting). The breakfast is above average with eggs, waffles & breakfast meats but I would have liked more fresh fruit. The bill/receipt is considerably higher than expected. I was told "incidental" charges will drop off but I don't see any "incidental" items listed.

Although the room itself was very quiet the neighborhood is noisy w/high traffic roads. I like to hike/walk & there really isn't anywhere nearby to enjoy a walk.

Location and the facility were lovely! Pool and patio areas were very comfortable. The entire hotel is decorated so beautifully! Loved everything about this hotel. Rooms, breakfast everything clean!

Can’t think of a thing

comfortable bed, nice shower, made the room every day as requested, good breakfast. Good blower and TV.

It looks dated, in need of refurbishing. The bathroom was clean but there were areas with mold on corners. We had asked for a high floor and were given a first floor room, upon request the best they could do was a second floor. I had called to ask if the rooms had a refrigerator with a small freezer since my husband uses a med that needs to be frozen. The freezer was not working properly ( the ice cream melted), and I had to go to a Publix nearby to get dry-ice to keep them frozen.

Breakfast had good options and stays open longer than most which is a plus.

The shower door would not stay back getting out of the shower and the bathroom door would not stay back in the bathroom leaving little room unless you completely shut it.