We didn’t have to leave the hotel…everything was there…we even enjoyed movie night!!!

I didn’t like that we had to pay for breakfast and it wasn’t even good…for the price of the hotel it should’ve been included…OR have someone make omelets for you…only because it was $25.00… we continued our travel, we stayed at another hotel that included free breakfast and made to order omelets.

Unique experience, the rooms are very luxurious, we had a balcony looking out onto the store and a huge bathtub.

The store closes at 9pm, you can still access the lift and restaurant, this just felt a little limited to me.

Breakfast was good and location of was in good location also. I’m a smoker so it was convenient

More doors to access the patio. I’m a smoker had to walk a long way to the patio from my room

What's not to like? Fabulous hotel in a safe place by the river. Bass Pro was awesome to have available and wander through. The whole theme of the place made you feel like you were on a movie set. Foyer security was provided by Memphis police department, let's hope that's not a bad sign. Very cool hotel! We loved it.

Our beds were a little short for 'doubles' and were squeaky when you moved around. Having no external windows on an internal room was difficult to figure out the time of day - very much like being in a casino. Not a deal breaker but a little odd. The external rooms have windows to the real world!

Really friendly and helpful staff. The receptionist, Memory, was very sweet and patient. She answered all my questions and informed me about hotel’s facilities. She also told me and helped me sign up for hotel’s breakfast buffet! The room was amazing and abundant in stuff like toiletries, snacks, blankets and even robes The lights in the room can be dimmed to your liking The bathroom was spacious. There was a bathtub with jacuzzi as well as a shower My room had a balcony with rocking chairs By getting a room one also get a free pass for the elevator to the lookout at the top of the pyramid

It takes a while to get to some rooms since you have to walk around the pyramid inside walls The restroom in my room had weak light

It’s very unique! They offer a free shuttle service to downtown area! We loved that & so nice to not have to find a parking space!

Our room was not ready on our arrival. It was 5pm before we were able to check in. You already can’t check in until 4pm & check out is 11am! It did seem that maybe they were short staffed. Which I can understand & would have made a huge difference if they would have offered us something for the inconvenience or at least apologized for the late check in!

The shuttle service was amazing and we really enjoyed the vallet option as well. The staff were very friendly and helpful! It was nice and clean. We felt at home there. We really enjoyed the balcony and the Bass Pro store is awesome!

The walls are very thin. There was a family next to us with little ones and even with our box fan on, we would hear every noise they made. I was going to ask to be moved to another room; it was that bad; but the family checked out the next morning.One night, there was a terrible sewage smell, don't know what that was about. We wish the terrace would open a little sooner than April, we would have thoroughly enjoyed that. We also found it odd that there was no microwave in the room.

Great rooms and staff! Good location and magical views of Memphis!

Food was a bit disappointing. Lookout restaurant very expensive, although big portions, were not great quality. Rolls but no butter, no sweet potato fries ready for early dinner, pasta dish very basic and way over priced. Breakfast was good value, but the whole breakfast experience could be improved on like other hotels. Only disappointing thing in room, TV signal was rubbish!

We had a 4 night stay and stayed and really enjoyed it. We had an internal room overlooking Bass Pro and really enjoyed sitting on the balcony in the rocking chairs, watching the world go by. The rooms, while a little dark, give off a great cabin vibe, and my son and I really enjoyed playing chess out in the area overlooking the lobby while hubby wandered around Bass Pro.

On Saturday evening they polish the floors at the Bass Pro shop. It is extremely loud and went on until about 11pm. The internet was pretty bad and they don't do a daily room clean- you have to request it. For the price they charge, it should be done without having to ask for it.

Amazing room overlooking the interior of the hotel which is a massive lake of fish and shopping centre. We sat on the rocking chairs outside and watched the fish and people. The shower was the best I have encountered in a long time finally some pressure and space! The room is spacious and comfortable.

Dining options are limited as there always appears to be a queue to get to the lookout which we didn't do as the 30min wait didn't seem worth it. The bar has limited options of food so we had to eat at Wahlburgers twice.