The staff were incredibly friendly and communicated wonderfully throughout our stay. We loved the great amenities and the spacious, spotless room—it had plenty of space for both us and the kids. The back porch was such a nice bonus, perfect for relaxing. Checking out was quick and hassle-free, making the whole experience even better!

We noticed there weren’t quite enough towels, washcloths, and hand towels for our weekend stay, but the staff quickly brought more when we asked, which we appreciated. The bed wasn’t the most comfortable, but it was manageable for our trip.

The room was a good size for the three of us, the beds were really comfortable, the place was extremely clean and the staff was always friendly (except the concierge was not always courteous, but she was the only one acting this way). Also, we don't know what was going on with her personal life.

One of the front desk staff had lost the fire pit key, and so we waited quite a while to get someone to turn the gas fire pit on. Except they could not do it without that key, so they had to drive to the other sister location to get a key which was after 9:30 pm. No big deal, but my son was a bit disappointed because he wanted to grill his marshmallows so he could make his s'mores. The entire staff was accommodating and apologetic about the whole thing though, and the next day everything was back to normal.

The bed was comfortable and clean. The kitchen was well stocked.

The decore was a bit dated and shabby. I killed a centipede in the bathroom. The rug was a bit worn. As this was the second time we stayed here I was rather upset that we had to stay again for the Timeshare sales pitch. My husband is I'll and we will not be doing any time in the future. We were staying here while our house in Williamsburg was being remediated following a water leak.

The unit was fully stocked and had a very small kitchen.

The kitchen was well stocked, but there was absolutely no counter space. We were charged about $80 more than the advertised price on booking.com. I sent in a notification the same day I booked, but I never heard anything. Also didn’t like the extra $250 security deposit and all the time share sales pitches.

Very neat and clean, quiet. Well-kept property and enthusiastic staff. Met all of our needs.

Really dislike the sales aspect of the property. We booked through Booking.com simply because we needed a dependable, clean, safe place to stay. The property is clearly a time share that rents rooms; we had to interrupt the wind-up to the sales pitch; now we are being sent marketing messages through email and the postal service to try to have us buy into their plan. Had we known this would happen, we would have chosen a different property that isn't a time share.

Very nice place.....room was much bigger than I was expecting....and I expect a lot. Brand new appliances in kitchen and OMG the bed was absolutely amazing. We travel a lot....and this was by far the most comfortable bed ever....balcony was a nice touch even though no view except for trees.

The rooms could use a little upgrade. Popcorn ceiling and even some walls. The door to the balcony wouldnt close and lock without some real force. I didn't like the fact that after u check in you have to go to another desk where they try and get u to sign up for timeshare. All I want to do at that point after a 8 hr drive is just go to room.

Lovely unit, interleading door with adjoining unit meant that we had a lot of noise from there. Floor mounted aircon vents are not sealed so all sort of creepies and crawlies were able to arise and wander around inside. However the unit was super clean, very comfy and well equipped. The pool is great and the surroundings are impeccable.

Interleading door needs soundproofing.

Everything! It was an easy check-in, no wait time. My room was exceptionally clean and beautiful! The curb appeal of the property was amazing!

The people above me I believe had kids and they were loud walking around. There was an odor when I first walked in, like a wet dog odor. I sprayed Febreze and Lysol in the room to overcome the smell.

Loved the accommodations only needed food and toothbrush.

After getting to my room found t v wasn't workingWhen tried to call the front desk to let them know the phone didn't work either. Had to go to the front desk by foot and let them. Maintenance came quickly to fix the t.V told him not to worry about the phone. After that, I was perfectly happy,

Very clean, nice pool, comfy bed, good pillows, nice linens, nice cotton kitchen towels. Helpful staff. Conditioner ran out and they brought some to our room within 45 minutes.

Part of the reason we stayed was for the ev charger and it was not working for part of our stay so we had to spend part of our evening charging our car offsite.