The location in the old city is very good. The staff are friendly and welcoming. The room was clean and cleaned daily.

The mattress in my room (437) was not comfortable. The worst of my month in Vietnam.

The location is great, nearly bars, coffeehouses, local street food and shops. Also Hanoi night life Just between 15-20 minutes by walk are the lake with the red bridge. Around the lake are many activities. Also the train street is not far away. The first room was little but I slept well in both, rooms are clean and have hot water. The second room was better and bigger. The reception people was friendly and helpfully. Just on the corner outside the Hotel are one the best Vietnam soup, it was my breakfast every day! the HotelThey offer me a tour to Halong bay. Definitely I recommend this place.

Everything was Ok

Loved this little place, perfect location by the city gate and thr cool streets and alleys near Dong Chuan market. I had a small single room, but it was bright and clean, with good wifi , aircon and comfy bed. Staff are lovely too, great value for money, this my just be my new favourite place in Hanoi, I'll be back.

All good

Everything was very comfortable. I was very happy with my stay. The staff helped me contact the bus company I had booked a ticket with when the car didn't show up.

My first night I got upgraded to a bigger room which was nice, and I was under the impression that check out was at 12 and that I could stay in my room until then. But at 10 the cleaning lady was knocking och shouting outside of my door to change rooms, and I was still in bed so it was a bit stressful. The glassed in the first room were not cleaned. The hot water is running out pretty quickly and would have been nice with soap and shampoo.

I really liked this hotel. The room I got was cleaned and not too noisy. The staff was excellent, I even bought something on shopee and they anticipated the money without any problem. I had to prepare and attend a job interview during my stay and the whole process has been simply perfect. Whatever I asked I was kindly given. Professional, clean, kind.

When you get out from the hotel there is a strong smell because it’s located in the food market, so it’s not the most pleasant smell when going out during the day. However in the night it’s clean and no smell.

Stayed there for 3 nights and the location was perfect. Near a market where you can buy fresh apples, oranges and other fruits, as well as breads and cakes. It's also surrounded by restaurants and ATMs. Wifi was fast. Hot shower worked well. I enjoyed relaxing in the tub. Bed was comfortable. Staffed cleaned my room and provided me with free water daily. I was on the 6th floor and they have an elevator. Tony was super friendly and Tu drove me on a motorcycle to the bus stop for Bus 86 going to the airport.

Apologies in advance, we cant remember the nice young lady who checked us in. She was very sweet and very helpful. We arrived quite early from ninh binh and were given early check-in free of charge to a beautiful, clean, and comfortable room. They let us borrow their umbrellas for our whole stay since it rained here and there. Everything was smooth, and the staff were very helpful. Even though the hotel is located in the old quarter in an extremely busy area, once you get to the room. It's really peaceful and quiet. There's a mini mart just across the road and hundreds of eatery around with many many shops, you name it, and you get it. There's a lot of tourist attraction within walking distance too!

Location - this was a 5 minute walk from where the sleeper bus dropped us off. The best thing was the quick communication with the hotel, I messaged through booking.com as well as through the number on their website. The issue was that our party only needed a room to rest in between the sleeper bus and our next tour, so we both arriving very early in the morning. Our friend was arriving at 3AM and my husband and I arrived around 5AM, and they assured us that someone would be available at check-in. Room was clean and all amenities. We asked for two twins and they gave us a double + a twin, which was a nice little upgrade (especially since there were 3 of us needing the room). Beds were comfortable and sheets were clean. Fairly modern looking room, all was great!

Breakfast was basic. Because of it's central location, it does get VERY noisy in the morning with the cars beeping and pedestrians, but that was expected for the location. Had to wait a while for hot water to heat up (~ 10 mins) but it did.

The hotel is situated in the Old Quarter, making it convenient for exploring nearby sightseeing spots on foot. The room I was allocated was pleasant, offering ample space for my needs. After staying for two nights, I ventured to Sapa for three days before returning to the same hotel.

Upon returning to Hanoi from Sapa, I chose to book this hotel due to its proximity to everything. They assigned me a different room, which was acceptable. However, during my stay, I came across a big cockroach in the room.

Location was great, walking distance to the lake and several other attractions. Staff was professional and friendly. Nice to have an elevator. The room was spacious and clean.

The balcony was tiny, doesn't justify the difference in the room fee. It was a struggle to get outside and inside of it, each time. No way to use the bathtub which defeats its purpose and after many hours of walking had to give up on that soak.