The room was very clean. One of the best showers I have had on this trip as well. Very good value for money. Bed was comfortable and big. And the room was very spacious!

The only negative was booking transportation to the airport. We were asked probably like 10+ times if we would like to book a 4 person car to the airport for 290,000 dong or a 7 person van for 350,000 dong. We kept saying we have to check with our friends as they are arriving later in the day and we will talk to them then. Finally we talked to our friends and decided to do the 7 person van and pay the 350,000. Then in the morning as it is time to leave, a 4 person car shows up to take us to the airport... Luckily we were able to get our money back and just booked 2 Grabs to the airport. But what I would say is I recommend just getting Grab's to the airport rather than booking through them as we did not get what we asked and paid for.

There are plenty of advantages: - The position is crazy good, you are right in the old quarter - Even though the building is close to a club, I didn't hear any noise - My room was really small, basically a matchbox but it was really well compartmented, you basically have everything that you need in a really small place. - The staff is extremely helpful and kind - I took some spontaneous decisions leaving on my last day at 6 a.m. and I needed to use their laundry services, so they managed to clean all my clothes [also a pair of shoes] by 10:30 p.m. [so less than 24hrs and they were nicely packed and dried] and one of the receptionists even slept on the couch in the reception so I can do the check out which I really appreciated.

- Even though it didn't bother me that much, there are no windows in this room, but that can affect you only if you want to spend more time in the room, I personally wasn't bothered by this aspect. - My work needs a strong wi-fi and unfortunately wi-fi is not that great, but you're located in a place where you can find a lot of great places with strong wi-fi so you're just minutes away from a coffee shop or other place with better wi-fi. - This is just a minor inconvenience which didn't bother me but I saw other people mentioning it - the place has a vent and also AC, when it comes to AC sometimes the remote controller might not work but you can just solve it by taking the batteries out and putting them back in :)) and everything is fine.

One of the best host/hostess we've ever dealt with. Cindy was available on WhatsApp pretty much 24/7. Even before our arrival she was helping us plan and book things and even helped us with an itinerary and future bookings in other areas of Vietnam. We arrived in the middle of the night because of flight delays and she made sure someone was awake to let us in and even let us check out a little later. She was just the best and did everything she possibly could to help us. On top of all that, the room was big! And clean and comfortable! In the main area of madness that is Hanoi but up a little side alley and surprisingly quiet! 10/10 ❤️

The property is a basic hotel room. Clean and spacious in the double rooms. Perfect for backpackers. Please note there are steps and no lifts to the room. The TV has English channels which we didn’t find in other hotels. Cindy the owner was super helpful during our stay. We booked the Ha Giang Loop and Ha Long Bay Cruise through her and got some great deals. We payed a fraction of the price compared to the travel agencies. Cindy is knowledgeable and great with recommendations and any questions we had and made the start of our Vietnam experience enjoyable. I would recommend this place for backpackers both solo and couples.

Lovely hotel, very helpful staff, comfortable bed, very effective air con, great value, and very clean. We booked airport taxis at excellent prices and a trip to ha long bay, which was brilliant 👏. We would warmly recommend this hotel, in fact we booked for our two days in Hanoi at the end of our adventure.

We didn't mind, but there are a lot of steep stairs and no lift.

The owner spoke really good English and was able to help with information on treking and tours. She also can book for you for good prices. We contacted her after we booked to organise our taxi to the hotel. We had a driver waiting for us with my name on arrival. The location is fantastic, and close to where the bus departs for Sapa. We decided to stay again on our final night in Hanoi, before going back to the UK.

Friendly, good location and great value for the money!

perfect location on busy street, room was large with a fridge, cold AC good WiFi! The lady at reception was very helpful speaks great English, she recommended and arranged trips and transport for us ! lovely stay ⭐️⭐️⭐️⭐️⭐️

all was perfect

The stay was great and the lady at the reception was very sweet and helpful. It exceeded my expectations as far as budget hotels go. The bed was comfortable, room clean, and no disturbances despite being right on the beer street. Would definitely recommend if you was a nice place to stay in a budget.

Cindy (the host) is one of the most accommodating hosts we have had since being in Vietnam. I would especially recommend booking excursions in northern Vietnam through her as they are often cheaper than other travel agencies and amazing value.

Not much

Was a very clean and comfortable room with a tv as we used this room for a layover before heading to the airport. It was spacious and the bathroom was clean with a hot shower.