Amazing place in Hanoi Old Quarter. This is our 4th time staying at Kingdom Hotel in Hanoi. And again, this will always my choice each time i come back. The room is super clean and wifi works perfectly. The manager - Mrs Spring are always happy. As i know, she even helped a guest here a-lot during his not well time that he was staying at the hotel. She and her staff even fed him when he could not help himself. No one in his family or friends were in Hanoi, this guest was so lucky to meet these nice people. And, also i saw her talked back to 3 American men so politely when these people, who had used the minibar inside their room but did not want to pay for the drinks. They even threaded the hotel that if the hotel charged them, they would leave a bad / negative review for the hotel. Mrs Spring was still very calm and said: "we charge what you have used. Only US$ 0.4 for 1 small bottle of water you do not want to pay, so, you should not take it. Be advised that you should pay for what you use". Anyway, Kingdom Hotel is my lovely hotel to stay in Hanoi

Everything! Spring, her nephew and the cleaners were so lovely and so helpful. She booked all our tours for us and looked after our luggage whilst we did that. Kept us updated through WhatsApp the whole time too. The hotel itself is very clean and the rooms are small with a comfy bed and lovely bathroom area. We would definitely visit the Kingdom Hotel again if we visit Hanoi - thank you so much for our great stay

Nothing - it is very close to the noise of beer street given it’s directly in the centre, but honestly the hotel feels pretty soundproof

Excellent. Everything was great with helpful tips on local travel, arranging tours to halong bay and the loop. We left our luggage at the hotel almost 10 days when traveling around without being charged even a small amount. Great choice to stay in hanoi. Highly recommend this hotel to everyone needing a nice hotel on the best location of hanoi old quarter, not expensive.

Spring and her staff were friendly and hospitable. We had originally booked the economy room but during check in, Spring allowed us to inspect both economy and deluxe rooms. I'm thankful she offered us the option as we opted for the deluxe and felt very comfortable. We extended our stay for a few more days and I enjoyed my morning coffee by the window each morning. Rooms were cleaned everyday and the hotel is in a great location. Despite the location, it was quiet in the room.

Reception and staff were so welcoming which set the tone for our stay! New hotel, fresh, very clean especially the bedding towels and bathroom. Excellent location. Best of all were the staff - all who couldn’t do enough for us. They gave lots of information and helped to organize best excellent trips to Sapa, Hagiang and Ninh Binh. Highly recommend!

The hotel owner / operator, Spring is rather knowledgeable and has been very helpful during our stay. We were traveling with child and her advice is very valuable. Other staffs including the aunties tidying our room have been friendly and always bring in a smile to greet our day. We are impressed and I am very happy to have chosen this hotel. Great location right in the center of all the hips and food.

Nothing. The people, the location already make our stay very enjoyable.

Xuan was so nice and we felt welcomed and looked after straight away. We booked 3 rooms and she upgraded all of our rooms. She also sorted out our laundry at a very affordable price and arranged our airport drop-off upon our arrival. The cleaning lady was also super lovely. Will be coming back.

The beds were very comfortable and the location was amazing. Very centrally located in the old quarter and close to beer street, so it was a happening location but was still very quietly to sleep in.

Fantastic hotel and location. Room was clean every day. So convenient to walk every where in the old quarter. Good prices for local tours and bus tickets too. Highly recommend this pretty nice hotel!

They were very kind with us! I appreciate that. The location is very good and no noisy!! In centre of old quarter. Many restaurants and stores