Its nearby tourist spot and main attraction. Very convenient and cozy

Limited option for breakfast menu but all serving is just and tasty esp. egg omelette almost like 5 star hotel vibe.

The location is very convenient; the room is clean and well-equipped, also bed is of moderate firmness. What impressed me the most was the attentiveness and considerateness of the waitress. Due to overslept, we were rushed to meet up for the tour immediately. While waiting for the tour guide, an attentive waitress overheard the conversation and immediately prepared a whole set delicious sandwiches for us to take away. It was really a surprise. So considerate!

A Fantastic Stay I spent a week at this hotel and it was absolutely wonderful! I stayed in the Junior Suite and it was a fantastic experience. The room was beautiful! I would like to give a big shout out to Jacki the manager, he was fantastic! Even before my trip he was so friendly and helpful and gave me tips on what to do in Hanoi and the surrounding area. Jacki and his team were so friendly and accommodating the whole time and were always there for me if I needed anything. I felt completely comfortable and safe during my time here and I am very grateful for that. The breakfast was also excellent - with a good selection of à la carte dishes and very attentive, friendly staff. The hotel is located right in the heart of the old town, so you can easily explore all the sights on foot. However, it's good to know that the area is very lively and therefore noisy. For me, that was part of the authentic experience. Many thanks to Jacki and the entire team for making my stay so wonderful !

La Selva is an historic facility but it has been updated and maintained well. The breakfast was fresh and delicious plus it was cheerfully served. Actually the entire staff was exceptional. They went out of their way to make guests welcome and they were excellent suggestions on what to see and how to get there. As I told the manager as I left, his staff is his secret weapon. Their helpfulness and positive attitude make me smile as I write this. Bravo to the reception crew. One other thing. I stayed here 9 nights. The cleaning staff washed the floor each day when they cleaned the room. I have not seen that in other hotels. I loved getting into bed - without having to brush off my feet due to crumblies on the floor. This attention to detail was great.

Nothing - all was great.

The room is pretty cosy, we had everything we needed here and it was pretty comfortable. The staff is polite.

There was one cockroach in the bathroom but it probably sneaked from outside, it's not that surprising that it can happen no matter how clean the place is. The room has some soundproofing because we could not hear any noise from the outside but it was a bit annoying that a lot of noise could be heard from corridor at 8 am when staff started cleaning the rooms. One morning we had to wait a lot for breakfast, even for the menu and then for ordering. Then waiter forgot order for coffee. Maybe it was just a bad day for the waiter but he seemed very confused.

Best hotel service I've got so far, and I've tried everything from super low end to extra luxury. We booked the room very last minute just so we could have a bit of private couple time away from family, and it was the best decision we made while in Vietnam. All the staff were polite, helpful, and spoke perfect English. The hotel was small, but the room was at a decent size, cleaned, and had great water pressure. The location is probably the best in Hanoi old town, close to all kind of street foods and street activities, almost opposite to Hoan Kiem lake, which is the center of the Hanoi night life, water puppet show is in walking distance, Ta Hien beer street is just 300 meters away. The famous Hanoi chicken noodles soup is literally on the same street just 50 meters away. It was literally the reason I wanted to stay at this exact location, and it was spot on😉 Cong Cafe and Highland coffee, which are right at the street corner, are great spots to enjoy some signature Vietnamese coffee while having a bit of summer evening breeze from the lake. Breakfast was served a la carte, which was perfect for my husband, who was craving some simple omelets with croissants. Bonus point for having delicious breakfast coffee as well. My husband birthday happened to be on the same day as we were staying there, and despite us not talking about it, we got a superb birthday cake as a present from the hotel. It was a delicious surprise. Overall, 11/10 for the service. I would definitely stay here again next time.

1. Location - We picked this hotel because of the location and we weren't disappointed. It's in the accessible part of Hanoi Old Quarter -- right next to the Hanoi Central Square and walking distance to Hoan Kiem Lake. This part of the city is bustling with cafes, restaurants, and stores. And oh, the hotel is very near the weekend night market too with the streets closed so it's very comfortable to walk around. 2. Staff - All of the staff were friendly and we were treated like VIP. Huge thanks to Mr. Jackie, Soda, Nina, Queenie, Arthur, the breakfast staff, and the two drivers who made our stay more than perfect. All of our needs were taken care of from airport pickup to airport dropoff to even train station dropoff (for a side trip) and sim cards. 3. Breakfast - The breakfast was AMAZING. The dishes were made to order from a menu and everything is unlimited. You can order as much as you want responsibly. The breakfast was complete from local classics to Western style to breads to fruits and fresh fruit shakes. The staff were nice and friendly and it's always a pleasure to eat warm and freshly-made food to start the day. We were also given a packed breakfast when we checked out in the early morning. The breakfast area was in the top floor too with nice views of the city. 4. Room - The room is of a really good size actually and we can open our suitcase and bags freely while still being able to walk around. The room was also complete with everything that we need from hair dryer to clothes hangers to toilet bidet to water kettle to a smart TV (there's Netflix and YouTube!) and more.

I'm not sure if it's just a Hanoi/Vietnam standard, but it would be nice if there was also a hair conditioner/rinse aside from just shampoo and shower gel.

As soon as I got to the hotel every member os staff I met was so friendly and welcoming. Cabrina was main one looking after me and she was very kind and caring. She gave me lots of recommendations for things to do and was willing to help with any queries I may have had. Every other member of staff (including the hotel manager!) stopped to talk to me and ask how I was, if I enjoyed the room and how I slept. Wish I had a reason to go back to Hanoi so I could stay again!

Nothing, it was all perfect.

Location was perfect. Staff was helpful, organized an early check in even without prior request and topped it off with a room upgrade. They also lent us an umbrella on a rainy day. Breakfast was very good, lots of options and the eoman in charge was lovely.

Room had a slightly musty smell. When checking out, they (in their own words) "pressured" us to give them a 10/10 review, to the point of offering a discount in exchange for a perfect rating. This is very disingenuous and dishonest, artificially inflating the ratimg of the property. Still, overall we had a stellar experience.

There was so much to like - the charming hotel - sweet lobby, lovely staff, warm welcome; our spacious room (there are smaller rooms as well) had a round table and two chairs - perfect for my laptop, the bed was on a platform so very zen like; breakfast on the 6th floor had plenty of choice and attentive staff; location - Hoan Kiem lake was right around the corner, walking street was next door, the old quarter. Like so many buildings in Hanoi, tall and narrow, the space has been well utilized. The value for the room was excellent. Mr. Jackie Lee and staff were outstanding.

Many people will like the extras in the bathroom i.e. there are toothbrushes and other items. While I appreciate them, I would rather ask for them. I want to reduce the amount of items that get put into the garbage. I like that the shower gel and shampoo were in larger bottles. It would be nice if the restaurant did not use plastic straws.