I really enjoyed my stay at this hotel. It's perfectly located in the heart of the Old Quarter, there are many many shops and restaurants nearby, and it’s just a quick walk to the lake. Jay at the reception was exceptionally helpful; he speaks excellent English and offered great recommendations without any pressure to buy. The beds were comfortable, and the rooms were spacious, making for a really pleasant experience overall. I’d definitely recommend this place if you’re visiting!

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Great location, right in the center of the Old Quarter The staff are incredibly friendly (shout-out to Jay) and offer excellent recommendations. Laundry services and airport transfer are available and they can also store your luggage. I found the bed comfortable, and I enjoyed the views from my balcony. I highly recommend choosing a room with a balcony as it adds great value to the experience—I stayed in both the deluxe and king rooms, and the balcony definitely enhanced my stay.

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The hotel is centrally located for food entertainment and exercise. There is a lake nearby perfect for going for a run. Terry upgraded my room free of charge was ever helpful for choosing restaurants and organizing a ride to the airport. Wifi was consistent and fast. Highly recommend staying here.

Excellent location to explore city and especially old town. Room very clean and comfortable, good facilities

As in the centre if the old town, it can be very noisy through the night. however this is to be expected given the location. Street outside hotel smelly due to bin collection at night. this did not affect our stay as u can not smell this from the room & only when walking past.

We absolutely loved our stay here. It’s in a prime location in the old town. The decor inside is trendy and modern. The rooms are a good size and the beds/pillows are soft. The bathroom facilities are great - the shower worked well. The aircon also worked excellently.

The bathroom in the room is basically just a glass wall separating the bathroom from the bedroom and the door to the bathroom didn’t even shut properly or lock. You can also hear some noise coming from the streets in the night, but this is to be expected staying so central in the old town.

The location was excellent, right in the middle of the old quarter near all the markets and restaurants. Easy walking distance to the lake. Jay, the receptionist was fantastic, offered great advice and sent excellent instructions via What’s app for meeting up with our transfer driver. His suggestion of Ban Cong Coffee and Restaurant was awesome, we loved it. Thanks Jay!

The staff was really friendly, they were happy to do all that we asked for. The bed was super comfortable and the facilities were great!

The wifi was rather slow.

Location in the Old town is easy to walk .The room is very clean but not much space for family 3-4 people. The staff was so nice and gave us a lot of information

The hotel is new, I satisfried evething here, staff, facilities, location... they also give for me really good price about halong bay. Thank you for evething

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Fantastic location, friendly staff & spacious rooms. The hotel offer a laundry service which was quick and it was the best my laundry had been done in Vietnam. You can also exchange money there which was super helpful. Would definitely stay again.

Bathroom was slightly mouldy but other than that it was fine.