It has so much character ! Felt like staying in a pirate ship, the upper floors are amazing. Breakfast was so fulfilling and the complimentary drink on the rooftop bar was a great way to start the stay.

Rooms are quite small, I liked it but my friend didn’t.

It was the staff in particular that made this hotel special. We had attentive service from the moment we arrived to the moment we left. Nothing was too much trouble. A special mention to Anna who gave us a lot of advice and her time. She was always smiling with a great sense of humour and was very knowledgeable. The door staff/porters were warm & welcoming. It always felt good arriving back at the sanctuary of our hotel after the heat & hustle of the Hanoi streets. The hotel is in the Old Quarter, which could have been quite noisy, yet is very quiet as it is tucked away down a back street. Spending time on the rooftop bar at night is a must - Vit & Nam,(yes their actual names), both welcoming and great to chat too while we had dinner and a drink.

No gym - a gym that is not in a tiny, windowless, room, with good quality equipment is hard to find in Vietnam. It would be a plus to have this, but given how reasonable in price this hotel was, not expected. We had some shower drainage issues but minor, and to be expected with the age of the buildings in this area. When we mentioned this, more as a maintenance issue rather than a complaint, the hotel staff apologised profusely and said they would get maintenance on to it straight away, which they did. We were asked several times to let the hotel know if there was anything not to our liking and they would attend to it immediately.

Excellent location- delicious food right outside, great shopping and close walking distance to the lake Traditional style hotel- welcome drink on arrival, the lobby filled with timber furniture and huge bunches of fresh flowers. Yes the room may seem a bit dark but that’s because of the dark timber decor, love the terracotta floor, has a large opening window, very comfortable bed with crisp clean linen… was just lovely Breakfast was great!!! Piping hot pho, eggs cooked to order, heaps of bacon, noodles, rice , curry, dumplings croissants salad- even olives and fruit…. Sitting on the 12th floor with a marvellous view through the floor to ceiling windows- a great way to start each day. And there’s a rooftop bar…. All the staff were happy, friendly and made us feel very welcome. Even though it was so busy in the street, our room was quiet and we slept well. We stayed 3 nights and have now booked another night later in our holiday.

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I had a fantastic experience staying at this hotel in Hanoi. The rooms were absolutely excellent – clean, comfortable, and very well-maintained. The breakfast was also delicious with a great variety to choose from. What really made the stay special, though, was the overall friendly and welcoming vibe of the place. A special shout-out to Tracy and Anna at reception – they were incredible! Super helpful, always smiling, full of energy, and truly went out of their way to make sure everything was perfect. Whether it was local recommendations, or just a warm greeting every time I passed the front desk, they made a real difference to my trip. Would definitely recommend this hotel to anyone visiting Hanoi. Great value, great atmosphere, and amazing staff

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Quirky & interesting hotel. Just in the middle of the Hanoi’s old quarter; proximity to all made it super handy & yet the place was quiet enough so we got a good night sleeps there. Rooms are on the small side unfortunately - comparing to few other places we stayed in Hanoi - however our room (junior suite) was comfortable enough for a couple staying for two nights there. They have a lovely rooftop space to chill and enjoy sunset as well. Ps. I truly loved our firm bed & top quality bedding ! Big kudos for that!

The main entrance to the hotel is little bit difficult to access due to motorbikes parked literally in the door & kind of a butcher shop activity happening right in front of the door in that narrow alley. It is an old quarter and kind if “usual” for Hanoi yet we thought that could be managed a little bit better by the hotel

The Kecho Legacy Hotel is exceptional. The rooms are beautifully styled, clean, and the front desk staff are incredibly kind and accommodating. Ms. Trang (Tracey) was especially helpful and made the stay smooth. The breakfast is fresh and delicious. The suites are stunning, a highlight was the large wooden tub! I also highly recommend the spa, clean and professional with knowledgeable massage therapists. I went to another hotel at a different part of my stay in Vietnam that wasn’t up to my cleanliness standards, canceled my booking there, and came back to the Kecho. Will only be booking here for all my future trips to Hanoi!

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The interior of the hotel including the bedrooms had been given a lot of thought and were designed to resemble Japanese decor. Breakfast was presented as a buffet with a huge variety to suit any guest with any dietary needs and a chef was present to cook hot food as requested. Staff were so friendly and helpful. Beautifully designed rooftop bar featuring a red Japanese bridge offered views across Hanoi. Hotel is conveniently situated in the heart of the old quarter. We couldn’t fault it and loved our three days there.

My only criticism was the open slats at the top of the bathroom door. Personally, I prefer a sealed door when using the bathroom for privacy.

A real gem in the old city of Hanoi. It is in a small narrow street and appears like a corner of paradise. Elegant hotel with colonial style, tastefully furnished. Very kind and professional staff. Very charming rooms and environments, fragrant and welcoming. A choice definitely to recommend.

The bathroom is quite small. Not much space to put objects. The door is practically attached to the toilet. The sink and the tub/shower are brass and therefore damaged and not pleasant looking. It's a shame this aspect of the bathroom because otherwise the hotel is wonderful.

Loved this place. Highly recommend. Right in the heart of the Old Quarter. The Owner or Manager really made us feel especially welcome showing us around and sharing the beautiful and unique qualities of this beautiful place. The foot soak a generous and lovely touch. The staff were all wonderful with a genuity that was endearing. The rooms, decor and finishing touches everywhere you looked were just beautiful. The sky bar and restaurant offering incredible views and unique little seating spaces. The breakfast was great. A very special, beautiful, unique boutique hotel.

The hotel is as described, ideally located, and has excellent facilities. The breakfast was very nice. The staff is incredibly helpful and goes above and beyond to ensure you have a great stay. The room has all the essentials you require, which is handy. Overall, it was a great find within the city, and I would recommend it.

As mentioned in other reviews, the rooms are slightly dim, which I personally did not mind. The hotel also cannot be accessed easily by car as it is located on a side alley, which, during the day, has meat vendors set up on the sides of the road. You have to walk out about 30 seconds to a main road; again, it is not the end of the world.