We loved our large room with a huge bathroom, and a balcony with a view. This was our first time in Vietnam and so glad we picked Soleil Boutique Hotel. They arranged transportation from the airport to the hotel and were very good about communicating details so we didn't miss finding our driver. I loved going out on our hotel balcony to enjoy the view and the action of the city. Breakfast every morning was great with lots of variety of food. The staff was attentive, friendly, and always willing to help and answer any questions you may have. We enjoyed cocktails at the SkyBar and cooling off in the rooftop pool with the panoramic view. So nice to have the pool after a long hot day of sightseeing. The hotel is just minutes away from Train Street so we went there twice, at night and during the day to get both experiences. We ate delicious Hot Pot just across the Street, to the left, and down a smaller street. We enjoyed spa treatments at the hotel with Anna and Hannah with Leah making sure everything went well. It was easy to get a spa appointment at the time we wanted. Make sure you arrive to check-out in the morning a bit early before you have to leave for your next place. They get busy in the morning and they need to check your room before you can leave. Hanoi is noisy so just know that depending on the room location, you are not going to have a room that is totally quiet because the noise of the city comes through. Lots of sirens and honking. That's just the Hanoi experience. The city does mostly quiet down after midnight and you will be so exhausted from walking and the heat that sleep should come easily. We walked everywhere. It was nice to walk around the city and explore for a few hours. Then have a beautiful hotel to go back to, to shower off the sweat and change clothes, and go out again to experience something different. Love, love, my time in Hanoi, and at Soleil Boutique hotel.

We have just spent a wonderful 4 nights at Soleil Boutique Hotel in Hanoi. I had done a lot of work looking on social media for reviews on Hanoi properties in the Old Quarter and this property always rated highly. We booked a suite room with Balcony, a large room on the corner of the 9th floor with a small balcony, table and two chairs providing a great view over the streets below. The room was a generous size with a large well appointed bathroom which included a bath and was very comfortable . The water pressure was not very strong however and the temperature not as hot as we would prefer. The king bed was comfortable with really nice pillows. There is a mini bar serviced daily with beer, soft drinks and nibbles at very reasonable prices . Breakfast was excellent and had a variety of eastern and western dishes. There is a pool and bar on the top floor which we didn’t get to use as the weather was not suitable during our stay, but looked great. The location is fantastic with a 30 minute walk taking you to Hoan Kiem lake, all the bars and restaurants around the 1 square kilometre area of the Old Quarter and close to the French Quarter. You can exchange money at the hotel but the staff also recommended a place a few minutes walk away. There are a couple of mini markets close by for supplies and laundry can be arranged by the hotel on a per kilo rate which was a great service The Soleil Spa, situated in the hotel’s basement, was very nicely appointed, calm and provided a pleasing menu of options. My wife selected the two hour Soleil signature massage and was very impressed with the professionalism, skill and kindness of her therapist Henny. Finally, the staff. All staff provided world’s best customer service , always smiling, always offering advice. The staff at breakfast each morning were always on hand to take orders for eggs, carry your tea or coffee or accomodate any dietary requirements.

Nothing

We had an excellent stay at this hotel! Peter and his front desk team were fantastic—always welcoming, professional, and eager to help. Peter, in particular, went above and beyond to assist us in navigating the complexities of organising our day trips, making our experience seamless and enjoyable. The entire hotel staff was exceptionally polite and professional, ensuring we felt well taken care of throughout our stay. Our room was fantastic—elegantly designed, spacious, and with a classy feel that added to the overall comfort. The hotel’s location is another major plus. It’s situated in a great spot in the city, close to many must-visit places, making it incredibly convenient for sightseeing. Overall, a superb experience, and we wouldn’t hesitate to stay here again!

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Absolutely fantastic experience, 10/10. Overall, the hotel has nice interiors and is very clean. The room is clean, cozy and has a comfy bed. Very quiet even though it’s right in the middle of the old quarter. The breakfast is one of the best I’ve ever had at an hotel. A nice mix of vietnamese and western cuisine. A few of the dishes changed each day, so you could always try something new. The roof top bar is fantastic, great cocktails and a nice view. The best place to relax after a hectic day in Hanoi. What really makes this hotel stand out though is its staff. Just wow. They are so friendly and helped us with everything from restaurants, to getting us tickets to see a football match and arraging day trips. I don’t think I’ve ever felt so welcome in an hotel before. Thank you so much to all the staff, especially Lucas and Jenny, but also Charles, Peter and Leo.

We stayed in the top room with a great view of the city and a round bed (suite with terrace). There was a luxurious bathtub and lots of closet space. The weather was cold and rainy while we were there, and we were glad our room had central heating. The room was large and modern, although not decorated to the level of a top hotel. Because of the weather we didn't get to enjoy the rooftop bar, pool or use our balcony. The staff spoke very good English and were very helpful to us with restaurant and tourism recommendations. The hotel is very close to the train street which was entertaining.

The breakfast was sufficient but not extraordinary. A huge variety of options but not all delicious. Could have used fresher or better quality croissants and bread and a healthy cereal option.

Had a wonderful second stay as left luggage for a 2 night halong bay cruise the hotel kept luggage safe for our return. What can I say just perfect bed had balloons and real flowers on the hotel Staff are amazing the food is amazing and that lovely Jenny on front desk is just amazing. Always big smile and responds to messages promptly. The other lady on front desk Cara I think is also very nice seeing us off when leaving. Jenny though is just a lovely lady and so helpful .

The room was beautifully appointed and comfortable. The hotel was in a good location, just on the outside of old town, but still close to everything. But if you don't want to walk, most places are about 30k long in a grab.

We were in the family suite, which was two separate rooms with an adjoining hallway. It would have been good to have the internal doors unlocked. It was annoying that every time you wanted to go see the kids, you had to make sure you had the key. Other than that, this place was great. Oh, and whoever was cooking the eggs needed to take them off the heat a few minutes earlier. They were a bit overcooked.

We were in a suite which was a lovely big room with a balcony. The hotel is just on the edge of the Old Quarter so great location and it is like a cool, calm oasis from the bustle and heat of the city. The pool is small but lovely, breakfast was good. But the best thing about the hotel is the staff who couldn't have been more helpful or pleasant, especially Jenny, Zoe and Charlie on reception. The day we were leaving we were in the city for 10 hrs after check out time and still able to use the pool and showers. I would recommend anyone to stay here.

There wasn't anything about my stay I didn't like. I did peak into a couple of other rooms when passing and one did look quite small so that might be sonething to keeping mind.

We had an amazing stay at Soleil. The Hotel staff is very well trained and extremely friendly. Whatever our request was, we received prompt and great support by the front desk. The rooftop Pool and bar provide great cocktails as well as an incredible view on Hanoi - you can even enjoy the sunset very nicely here. The spa treatments were very enjoyable and relaxing while also being affordable. The location of the Hotel at the outer rim of the old quarter is still relatively central. Everything in the old quarter can be reached within max 25 minutes by foot (and the area is not small). There are several nice restaurants in the area as well as other nice bars. A busy streetfood area is closeby, worth checking out. The breakfast was of high quality, although more enjoyable to omnivores than vegetarians. Extending the cheese selection by 2 more cheeses, or providing some vegetarian spreads would already achieve a lot in this regard. On a closing note - great coffee. All in all an exceptional stay, we felt very welcome. We cannot recommend Soleil enough.

Please extend the breakfast options for vegetarians - this will only make the stay more exceptional to future guests

It was really clean and the staff was helpful

We didn't enjoy the service at the SPA as the therapists were discussing while doing our treatment. The quality and the options of the breakfast.