The staff stood out the most. A special shout out to Nga Pham, the front desk manager. I had a few issues with my room from the beginning. This was when the manager did everything she possibly could to upgrade our room to satisfy me and my family’s need. Highly recommended.

The smell on the landing. For 6 days in a row the smell did not go away.

The facilities at the hotel were well maintained and really nice. The buffet breakfast and dining at the rooftop restaurant was really good. Room was comfortable and clean. The location of the property is very convenient and central to main attractions in disctrict 1. All staff at the hotel are polite, helpful and willing to assist guests. Front desk also provided smaller change for VND which was very convenient.

Location - Staff - Breakfast - Service I can't choose one matter to explain how great this hotel is. It was fantastic from beginning to end. Special mention to the Breakfast staff who went out of their way to accommodate my food allergy.

The bathroom could be updated. Other than that, I would be hard press to come up with anything. Everything was great.

Excellent location, premium accommodations

Scammer scammer alert !!! If you plan on taking a hotel shuttle or having the hotel, arrange a shuttle to the airport, they will over charge you! Should be around $10 USD to go 3 1/2 miles to the airport. The concierge told me 50 US.

The central location is fantastic and they close the streets off during the evening in front of the hotel so it’s lovely to walk around the nightlife. There’s multiple shopping centres close by and many food choices. The gym is well set up and breakfast is a good range of items. Luxury shopping downstairs and multiple pools also

For me, it was a nostalgic experience. I was in Saigon 22 years ago and the tallest building was the Caravelle hotel. I look now from the rooftop bar of the Rex and see so many tall commercial buildings and luxury hotels. It was great being in the heart of Saigon and easy transport to anywhere. From the outside the Rex looks filled with grandeur with many luxury brand shops surrounding the foyer. The dining room is luxurious and the staff were very professional and friendly. A room was well appointed, but the bathroom was a little tired. The cigar bar looked very inviting and secluded. A swimming pool was a welcome relief from the heat. From that vantage point you could see the building needed repainting and repair in order to retain its luxury hotel status.

The hotel is in a great location right near the beautiful city hall and opera house. The rooms were bright and spacious. The dining options and amenities are wonderful. Service was great.

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Right in the middle of the downtown points of interest. We will return there again. The REX hotel has more than enough staff to take care of all your hotel needs? Book it now.

All was great.

Nice old style hotel. It is a little dated in some parts but generally well kept. The room was in very good condition and clean. Nice to have 2 pools and a decent fitness centre. High quality buffet breakfast. Great style and large patio roof bar

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Great location, lovely staff , very comfortable rooms.

Only criticism is the steps into the pool , very hard to use for older people or those with disabilities. Otherwise the pool was great.