Friendly staff both front desk and breakfast staff - housekeeping kept our room clean everyday, delicious breakfast, breakfast area looks elegant, spacious bedroom, bathroom very clean~ lobby is nicely curated- enjoyed the gallery full of paintings done by local artist, beautiful chandeliers…it may look old world to some but isn’t that better than a chain hotel, sometimes it’s nice to experience different things- and oh welcoming drinks upon arrival 👍 very refreshing and welcoming, near areas we wanted to explore. Pool is nice! Enjoyed people watching on the front patio drinking Saigon beer :) - definitely 💯 percent pleasant stay.

Wish we stayed longer. But definitely will visit again one day 👏

Royal Hotel Saigon was a great hotel to stay in! The location is excellent — in the heart of district 1 where many things are within walking distance / a short cab ride away, and surrounded by food & shopping hubs. The hotel lobby and rooms are very pretty and clean, the room size was decent, and the beds were comfortable. Breakfast had a good spread of western & asian cuisines, as well as fruit and dessert. My favourite was the porridge station, pho station and egg station. The service was excellent, the rooms were always made up well, the staff were nice and attentive to our needs, the doormen always opened the doors with a wide smile on their faces.

I believe there are 2 things the hotel could do better in: 1. Spotty wifi — the wifi strength & connection was very weak, and we were unable to do many basic things on wifi (eg send photos) without disconnecting. 2. The ventilation in the eating area is not good and we always came out of breakfast smelling like the food we ate, which was not pleasant.

The hotel was in an excellent location, within an easy walk of the Post Office and other attractions. Close to restaurants and cafes, although we didn't go to any. The room was large and very clean, it exceeded my expectations. We had a shower over bath which was a bit difficult to get into as the bath was quite deep. They do have rooms with walk in showers so if this is an issue for you request a shower only room. Staff were super friendly and help. Breakfast was really amazing heaps of choices given it was a large hotel. Overall it was a really pleasant stay

There was nothing I didn't like about the stay.

Breakfast was included in our cost and was a lovely buffet (though would benefit from more variation from day to day) and terrific views of the area. Staff try to find answers to questions. The room was relatively fresh considering the hotel's age, as well as roomy and comfy. The boulevard outside is lovely and when we were there in early March there was an annual festival going on. We loved the atmosphere and the quality of music and dance. Nearby are some important monuments and a significant number of other key buildings including museums, markets and gardens. The surrounding location of this hotel somewhat avoided the worst of hazardous road-crossing.

Some (just some) of the showers accumulate water in the tub -- but just look at the drain, tap the cover and it opens up. The hallway carpet, one of the first thing you encounter, is in dire need of replacement -- but your room itself will impress most people. There were not enough decent food-oriented restaurants in the immediate area, mainly various chains and bars. But if you walk a few hundred metres, you will find some better restaurants.

Location, service and comfort! This is what you need when travelling in this amazing city. Right in the heart of HCMC, walking distance to food, restaurants, Uncles statue, the Ben Thanh market, the Mekong, war memorial and pretty much everything you need this is an ideal location for a short or long stay. Wonderful service by the staff who predominantly speak English and host you with all you request you won’t be disappointed in the service. A big shout out to Thuan for his wonderful help. The restaurant breakfast is wonderful with a great spread of Vietnamese, Chinese and western food. We enjoyed the Pho and the omelettes with a variety of rices etc. The rooms are large and comfortable with some of the most rested sleep we have had on holiday. Overall an amazing experience and very much worth the stay for the comfort, location and service of the staff.

Being close to the mall and the new years / Christmas show there was a bit of music noise but nothing to be concerned about

The hotel's location is in the heart of the vibrant city right overlooking the pedestrian boulevard and close to places of interests and restaurants. Good breakfast buffet choice (local and some western)and chefs cooking omelettes etc to order. The breakfast room is spacious, nicely decorated with large windows so you can watch street activity below and table layout include seating for 2, 4, 6 and larger circular tables for groups too. All the staff from doormen, bell boys, to reception, restaurant, and cleaning room team, were so efficient, friendly and kind. It was a pleasure to stay in their well managed hotel. Refurbished rooms have lovely walk-in showers, good lighting, large comfortable beds, guests can select aircon temperature. However do note rooms waiting to be modernised have bath with shower attachment and curtain. Where possible reception will change the hotel room allocated without any problems. Good value and comfortable.

Initial communications with the team at the hotel was great. Location is a stand out - close to all your essential needs in Ho Chi Minh. Room was perfect for what we needed. It isn't extravagant, but as we were out investigating from 0800 - 2200 every day - it was perfect. Bed's comfortable, air conditioned beautifully, great extra's including nice pool. Breakfast daily was also perfect for our daily needs. Major highlight - all staff so friendly and helpful.

Only thing we didn't like, was the orange juice at breakfast. Seriously - everything was perfect for our needs.

There is a certainly a lot to like! Coming from Australia the staff's English and attention to detail was near perfect. Not to mention the amazing location, solid breakfast, charming hotel and overall strive for perfection. The facilities include tour desk, bar, pool, restaurant, spa to name a few. The staff were notably good, from the doorman, bellboy, reception to guest services - Truc for example, went out of his way to make sure my stay was seriously smooth. Honestly this hotel is seriously good, a proper 4 star hotel that others hotels should try to be like.

The shower was quite dated and old, along with the powerpoint / charging facilities.

This is in the perfect location within walking distance of nightlife, food, times square, and festivals. If you like to be in the center of it all, this is the location for you. There are sometimes festivals just a block away. We had no idea, but enjoyed exploring the festival taking place while we were there. The staff was attentive and the room was incredibly specious with views of the square. Absolutely stunning.

While it did not bother us, it is worth noting that it is sometimes loud, especially on festival days. If you are a light sleeper this might not be the hotel for you.

hotel is in a perfect position for visiting the sites of saigon. Most of it is walkable ,or taxis or busses outside the hotel. All staff were very friendly and helpful.Room was a good size and all amenities good. Had one meal and drinks and coffee all good at reasonable prices. Check in efficient and quick.

The breakfast was ok, nothing special but choice for everyone. On the first floor there is a small outside area where one can smoke. I understand that a smoking area is not a priority, but the area is very dangerous, as my husband found out. The floor is always wet, due to the air condioning boxes continually dripping. Although part is covered in artificial grass some is just tiles and very slippery, hence a fall where my husband hurt his back and ankle