The rooms are very clean and the beds comfortable. The towels linen, bathroom amenities etc were all fantastic. They had a pool but it was indoors and unfortunately, although there’s a pool bar it was never open. Breakfast was simple but was delicious. All the staff were friendly and helpful and every morning when you hop out of the lift they give you an enthusiastic hello to start your day off fabulously. There is a fantastic leather shop to get bags and shoes etc made diagonally opposite and a couple of mini marts on both corners so really handy for supplies

It’s a little bit out of ancient town, but not too far a walk. Coming at this time of year though when it’s so hot it seems far.

We wanted to stay close to the busy area, but not IN it. Your place was perfect. No big crowds of people, but walking distance to restaurants and activities. Staff was SO pleasant and helpful and sweet. Breakfast buffet was consistently good. The housekeeping staff was fantastic (and the floor cleaner smells divine). You even provided complimentary transportation to our next hotel in Danang due to our long stay with you.

Really, there was nothing to improve. The hallways were hot, but our room was very well cooled before we checked in, so the hallways didn’t bother us.

Absolutely the best place to relax and explore! We originally booked 3 nights but decided to stay for 5 — and still didn’t want to leave. There’s plenty to do around, and we spent three wonderful days exploring the area on a scooter. Everything was simply perfect. The hotel is located in a beautiful colonial-style building, and the rooms are exactly as shown in the photos — stylish, spacious, and very comfortable. Everything you might need is there. The room was cleaned every day, with fresh water, tea, and coffee replenished daily. We had a room with a large terrace, furnished with chairs and a table — perfect for drying wet clothes after the beach or the pool. Breakfasts were delicious and varied, offering both Asian and European options. You can even order authentic Vietnamese coffee from the staff — just like in a café. The menu changes every day and includes Vietnamese specialties, so you can try some unique local dishes and sweets. There’s also a swimming pool — a great way to cool off after hot days — and a lovely spa. I had a massage with Cherry and highly recommend her! Cherry is an excellent masseuse and such a kind, warm person. The spa itself is cozy, spotless, and decorated in the same elegant style as the rest of the hotel, with soft background music that truly helps you unwind after a busy day. And finally — the cherry on top — the staff. I couldn’t believe that already on the second day the reception girls remembered our room number (on the 7th floor) and how we liked our coffee at breakfast. They are helpful, smiling, friendly (and speak great English!), always patient and focused on guests, never rushing. Alice and Bee — I’ll always remember you warmly. Thank you again, and we hope to see you next time! Oh, and I almost forgot! The room is quiet! No noise from the air conditioning or the street — perfect for a good night’s sleep. The mattresses are super comfortable, with several pillows — not too hard, unlike in many other places.

Nie ma niczego takiego

Another lovely stay at Little Residence in Hoi An. We stayed here for 3 nights back in late June whilst on our holiday from Australia. We had already enjoyed staying here a few years ago, so we decided to come back again. Staff were very friendly and welcoming on arrival, providing us with refreshing drinks - a lovely start to our stay. Our room was beautiful, we were lucky enough to be given a free upgrade when they realised we were return customers- thank you. Our room was very spacious, comfortable and well appointed, for a relaxing stay and good night sleep. The private balcony views nice. The bathroom was lovely, with a nice tub for a relaxing soak also a nice hot shower. The air conditioning worked well, keeping us lovely and cool during our stay. The fridge in the room worked great. Swimming in refreshing pool was pleasant. We also enjoyed a visit to their day spa, for a relaxing pedicure. Breakfast provided each morning was delicious, especially their cooked to order eggs - very nice. Hotel location is great, a close flat walk to the night markets, shopping and sightseeing. We also enjoyed the free shuttle to the nearby beach, having a tasty lunch there at the restaurant overlooking the water. We enjoyed yet another wonderful stay here, many thanks to all the staff- especially Manager Andrew, staff - Tracey, Sol, and Bee, for making our stay special. We would happily recommend Little Residence to others and hope to return again in the future.

Nothing- everything was great

We have just spent three amazing nights here and has been our favourite hotel in Vietnam. Everything about this place is a winner. The location is perfect, only a short walk (5 mins) to the old town, meaning you are close to the hub of restaurants, shops, bars etc but benefit from the peace and quiet from being just outside of the centre. The hotel is beautifully decorated and the rooms are as good as the pictures suggest. The beds are large and extremely comfortable and there is plenty of storage space for your luggage. The facilities are fantastic, boasting a gym, swimming pool and a spa where you can get excellent massages. We utilised all of the facilities including the free bikes and laundry service which was efficient. Breakfast was great and had a wide variety of options catering to a range of tastes. Above anything else what separates this place from other hotels is the exceptional service provided by it's employees. From the moment we stepped in we were warmly greeted and couldn't have felt more comfortable during our stay. Their mantra is to make the hotel feel like your home away from home and they certainly achieved this! All of the staff were incredibly attentive, helpful and friendly. There were so many personal touches provided by the staff during our short visit that made it truly memorable. Andrew Luu in particular looked after us brilliantly and has instilled a fantastic culture of customer service into the hotel.

This hotel is in a great location! I arrived at night, and seeing the beautiful lanterns in front of the hotel immediately made me fall in love with Hội An even more. The staff were wonderful — very welcoming and attentive throughout my entire stay, which I truly appreciated. The room was quite clean, though it looked a little older than I expected (perhaps because that’s the charm of Hội An). There wasn’t an iron in the room, but the staff provided one when I asked. The pool is located downstairs, but during my stay, it seemed like no one was using it. The buffet breakfast was absolutely amazing — honestly the best I’ve had since coming back to Vietnam. I even had a nice chat with the manager one morning, and he treated me to the best Vietnamese coffee ever!

Nothing. I had a great stay here however if the hotel can upgrade the room a little bit more like more modern style it will be beyond awesome.

Spacious room, spacious bathroom and it was a very comfortable sleep too. The Toileteries provided were very frangrant too.

The lobby and check in area was very hot and warm. Not sure why the hotel does not want to switch on the air conditioning system in the afternoon but instead leave the reception area open. There is hardly any wind too. Even during buffet breakfast, the hotel did not fully switch on their air conditioning system. Luckily they have some standing fan. I would suggest they always keep the lobby/reception area fully air conditioned as that is the first place guest goes to upon arrival.

The hotel was located about 350 meter walk to the edge of the old town & lots of restaurants & shops on the way . The staff led by Andrew were extremely well trained & respectful. Hana & Bee went out of their way to help us with our train ticket booking.The facilities were great & I enjoyed a lovely massage. The choice of food at the breakfast was diverse and again very cheerful staff. Our Junior suite room on the 5 th floor was extremely clean & comfortable with a pleasant outlook towards the Old Town. We took advantage of the free shuttle to the beach . Overall not much to fault at this lovely hotel.

We enjoyed our time in Hoi An immensely and a big part of it was because of the hotel! Little Residence is beautiful, well cared for and in a perfect location! It’s in walking distance to Ancient Town, but in a quiet street! The room looks exactly like the pictures and in so big and comfortable! The breakfast offers a good variety of food and it’s served in a very pleasant environment. The staff is very polite and welcoming! Andrew, the hotel manager was very attentive and made us feel so special both during check in and check out time! We will definitely come back while in Hoi An!!!

On arrival, we were pleasantly surprised to find out that we had been upgraded to a nicer room. The hotel staff were really nice, friendly, and always available to help us during our stay. We found the hotel was well located, being only a short walk into the old town. Our room was of a great size, very comfortable, well decorated with a sizeable bathroom and balcony. We loved that the property had a pool and enjoyed having a swim after a day of exploring. We thoroughly enjoyed breakfast during our stay.

The pool was very cold. It would have been nicer if it was even a bit warmer. The transfer to the airport was noticeably more expensive than providers based in town.