Location, location! The hotel's prime spot within this open concept mall made our stay incredibly convenient. The real star of our experience was David at the front desk. Despite our late arrival after a long flight, he went above and beyond to assist us, even granting a late check-out for the following day – a testament to what customer service is all about. Furthermore, the rooms were not only conveniently located but also comfortable, providing us with a relaxing retreat after our journey. Overall, our stay was made memorable by the thoughtful service, excelent location, and cozy accommodations.

My wife and I loved the location of the hotel, as various stores, restaurants, gym and a movie theater were within walking distance; this made everything extremely convenient. The only-site breakfast was absolutely delicious. The hotel looks very classy and elegant.

There was nothing that I disliked about the property.

Service throughout the stay and more notably, during breakfast, was phenomenal. The location was perfect for our needs and the view of the North Hills area was great.

That we had to go home!

Modern and clean. Location perfect!

The staff not very helpful or friendly. The towels were terribly rough and room was hot despite us turning down the temperature.

Cleanliness, friendly and the professionalism from the staff. Location was excellent from where we were to where we had to go

Worth noting are the friendly welcome and service at the reception, the free parking, as well as the convenient size of the room. I also welcomed complimentary use of umbrellas and the generally pleasant atmosphere of the hotel.

Room showed some wear and tear that I did not expect for a 4* hotel. Hotel also sits in what is called a new development 'North Hills', which is ok for those who like new satellite developments far from the town, but makes it a less convenient option for those who want to explore Raleigh.

Beautiful clean with a great breakfast. I thought it was a bit expensive, but worth it

The bathroom amenities were very low budget but still a great place to stay. I think that for what I paid the bathroom and coffee amenities should have been top shelf.

The breakfast was great and the buffet was amazing. There were lots of options so vegetarians will be able to eat. The made to order omelette was phenomenal definitely worth the cost for the voucher in my opinion.

I think the bar was pretty pricey for what was offered. The drinks were good but right outside you could get the same quality for 30% cheaper. I think they should think about that menu more.

Good experience

The bed was a little hard but wasn’t a deal breaker at all. We both slept fine and felt comfortable.