The staff were excellent, extremely helpful and attentive. The room was a decent size, with a very good shower in the en-suite bathroom. The bed was comfortable and the room overall was what I expected for the price. The hotel is decently served by public transport and the Trafford Centre is a few minutes walk away, though it is located closer 'as-the-crow-flies' to many local attractions than the journey actually takes on the ground.

There was a problem with the air conditioning controls in the room I was initially assigned in that every so often they would start beeping incessantly. After the first attempt to solve the problem was unsuccessful, the staff arranged for me to move to another room quickly and efficiently. So the issue I had was not one caused by the staff, but it was resolved by them quite effectively.

The location :next door to McDonalds and a nice pub, the Trafford Centre and Manchester Comic Con is about a 20 minute walk away The spacious room The breakfast WiFi was fast and reliable Very quiet helped by the location

The bed was not very comfortable The tap in our room did not work very well, the power to it was turned off and I had to keep turning it on and off as it stopped working often. Both days we stayed we put the sign on the door for the room to be cleaned, both days it was not. TV was tiny For the price (increased by Comic Con being on) I do not feel the room was worth it particularly.

I found the reception staff very friendly and welcoming and check in process was straightforward. The room was a good size, bathroom was clean and had a very good shower. The bed was comfy too. I had breakfast each morning and there was plenty of choice. The marathon was on the Sunday so the breakfast room was very busy but I still managed to find a table and all the food was hot. As a lone traveller I felt safe in the hotel and car park. It's a stroll to the tram stop to visit Salford Quays or Manchester city centre and then a further walk to the Trafford centre.

The price of the room doubled on the Saturday which I knew beforehand. It was just a bit expensive.

The location of the hotel was great, easy walk to the Trafford centre, and walkable to the Bowlers Exhibition centre. The mcDonalds opposite came in handy too. The room wasnt that cheap for an express hotel, but made up for it due to the location. All the staff we spoke to were really friendly.

The pillows were really flat, but not a biggy. The place in general was really clean, however, the stair case carpet was gross, verrrrrrrrrry dirty and looked like it had loads of bleach stains on it. It really needs a clean or replacing (only saw from floor one down to reception level). If you go in the lift though you dont see it and the rest of place was nice and clean.

We went for the air conditioning during a heatwave that was making me unwell. The young woman who checked us in was very friendly and efficient and when we couldn’t get the TV to work she came straight up and resolved it very quickly. The air conditioning was very efficient! And the sound proofing worked well. The bathroom was modern and clean and the bed was really comfortable and the sheets were good quality which really matters to me.

There was a small amount of litter in the corridors and two small but bad red stains on the carpet in the bedroom but otherwise it was very clean.

Receptionist checking us in was lovely, she stated our room wasn’t ready and as this was after the check in time we were given complimentary drinks at the bar and they sorted a room quickly for us! We were there to attend soccer aid, but there were another 3 big event on at the same time so we expected to wait a bit longer but we didn’t at all. After the event and returning back, we went to the bar to order a drink and some pizzas and the guy working (Morgan) was serving himself and I just want to praise him for keeping calm because it started to get busy as the McDonald’s next door was jam packed and people who weren’t guests decided to come to the hotel for food instead. The system then started being slow and he had the patience of a saint, despite people waiting to be served huffing and sighing because it was taking so long! Breakfast was really nice, the girls cleaning the tables were very friendly and made us leave smiling! We’ve booked again for a couple months time and can’t wait to be back!

Room, bed was very comfortable, staff welcoming, great price and location

Breakfast times, we thought Breakfast finished at 10am but it was 930, we got into the restaurant at 928 the young girl abruptly told us that Breakfast finishes at 930, made us feel uncomfortably and rushed to grab something to eat, there was plenty of food left, quite a lot really, we didn't even gave time for a hot drink, other people came after us and the older staff member let them choose some Breakfast and a drink, ok I know you need a cut off time but your staff made us feel like we couldn't even have 5 minutes grace to get some food and finish eating....

The location was ideal for a short walk to Trafford centre and only a short drive to the airport. Clean and comfy room with a decent breakfast included in the price. Our room was not ready when we arrived and we were given a drinks token while we waited which was a nice touch. The person at reception was really friendly. Check out was easy.

Some facilities in the room were broken i.e. air conditioning and safe. Parking is an additional £5 which is not expensive however it would be nice for it to be free for residents as the car park is designated to the hotel.

I was there last Sunday and bank holiday Monday to watch a Man United match. I was greeted by their friendly reception team (didn’t get all of their names but one of them was called Michael Owen) who allowed me to leave my car in the parking lot (ample space) as I had arrived a few hours earlier than check-in time, super convenient and it cost £5 for 24 hours. Room was comfortable and clean, heating and air conditioning worked perfectly. Very close proximity to Trafford Centre Shopping Mall (8 mins walk) and the tram station is a 3 mins walk which could take you to Old Trafford Stadium and also Manchester City Centre within a few minutes. Tram is every 15 minutes. Uber is reliable in the area too. I would definitely choose this hotel if I were to drive up to Manchester again.

To be honest this is really petty but the toilet bin was broken. they should have just binned it 🤣 it was my second time staying with them and it’s always busy at breakfast + hash browns were dry and over cooked, jam/nutella were not topped up. But I’m not too fussed about having breakfast as there are lots of food options in the mall/city centre.

On arrival welcomed by staff with a smile on her face. Think she was called Chantell. Everything was explained thoroughly even had a laugh and a joke made to feel important, valued and made at home. Everywhere clean and tidy. On returning from our evening out again very polite and helpful bar staff, nothing too much trouble always smiling. Great night sleep in a comfortable clean bed, room temperature just right. Breakfast was gorgeous, everything you wanted all hot and very tasty with lots of choice, again the breakfast staff really polite helpful. Checkout was easy and Susan was lovely. Will definitely use this hotel again. Thank you to all the staff

Couldn’t find fault it was ideal for what we wanted.