Staff were great, helped us with our luggage. Air conditioning was very effective and our room was very clean.

We objected to the need to hand fill a form, to incl full credit card details, full name and address, etc...By al means, request a cash deposit or swipe the credit card for security. However, having written details of every guest is an unnecessary security risk As this is a condition for all guests, unfortunately, we will not be staying here again.

Room was clean and very spacious with sufficient space for two people - armchairs, luggage storage and coffee table. Kitchen was well stocked with crockery, cutlery and coffee machine much appreciated as well as extra touches like biscuits and chocolate. Large openable window for fresh air and an efficient air con for cooling. Extra points for the resident cat at reception!

Lots of highway noise. Earplugs were thoughtfully provided which were effective for my partner (I didn't use them). Not a massive issue but something to be aware of if you're noise-sensitive.

This hotel is great value for money with some nice touches. The phone charger ports by the bed are great. The room is very very clean, and the chocolates on the bed upon arrival a nice touch. It is really obvious the owners take pride in their hotel with the improvements they have made.

It can be noisy as it’s on the Pacific Highway, but earplugs are supplied and we knew what to expect as we have stayed on another occasion.

Great location. Crystal on reception was lovely & extremely helpful. Room smelt lovely as soon as we walked in. Lots of complimentary goodies in the room eg coffee pod, milk, cookies etc.

No one’s fault, but because it’s on the corner of the main road, if your a light sleeper those trucks hammering past may keep you up. We are both great sleepers so had no issue. However, the property does provide ear plugs complimentary. Also, the room we were in had a door in the middle on the common wall between our room & the room to the right. Which was fine, however, it was located near where the other rooms kitchenette area was so we could hear the neighbour making their coffee & using microwave quite early in the morning. Aside from those minor noise concerns, it was great for what you paid for it. Would stay again if I was in town.

Good location. Nice and clean. Friendly staff.

Not a complaint of property more our personal circumstances. I Didn’t realise our room was up 2 flights of stairs and there was a steep, slippery walk down to the car park. My husband had recent surgery so couldn’t carry much so the trip up and down stairs with our bags was difficult. Plus it was raining heavily so that steep driveway was slippery. I suggest a handrail would be good.

We had a great multiple night stay at the Matador, it was our first stay at a motel, and it exceeded our expectations. The room was large enough, we were traveling with a toddler and baby. The location is central, and the beds were very comfortable. The room was very clean, but the stand out was how friendly and welcoming the staff were. Would definitely recommend.

My room was very quiet from traffic noise. Many extras like biscuits, coffee machine, bottled water, even earplugs. Was asked if I wished to park my bike undercover.

Some of the room was outdated, for example; Bedside switches for tv, etc were incorrectly wired or marked. The bedside light switch turned off the TV. One power point below the window had a dodgy switch and only half worked. Shower tap spindles were worn out or bent and this made adjusting the shower very hard and constantly needed tweaking. The bathroom door had a full length mirror on the outside, which was good except that I awoke during the night for a pee and almost jumped out of my skin when I was confronted by a person walking at me in the semi-darkness :-) These are all small, repairable issues.

Welcoming and accomodating staff. The room has been renovated and it's got a nice finish and modern feel. The addition of smart TV, USB B and USB C next to the bed shows the care it's been put into the reno. I love love the wood floor and no carpet! Great bathroom amenities

Being in the front room it can get quite noisy on the street with trucks, cars and busses, but the hotel provides earplugs.

Very very clean room! It had everything and more than what I needed in the room. Honestly did not expect all the little details (for example little electric stove). Even earplugs for the noise of the road. Was a female solo traveler and felt safe in this motel.

I've been traveling 5* for about 20 years with my work. I seldom stay at anything less than a Hilton-style hotel. This stay opened my eyes to the amount of money I waste on properties like that. I slept better at about a third of the price, and the service was better than most luxury hotels. The lady (I assume the owner) was so cheerful and accommodating. The room was a great size, had good water pressure, a comfortable bed, and was close to food options.