Pleasant helpful receptionist. Older motel revamped, bright, clean, comfortable bed, good to see top sheet as well as doona. Plenty of crockery. Good to have 2 luggage racks and mirror outside bathroom. Handy points bedside for charging. Thoughtfully supplied ear plugs, although h’ way noise did not worry us, must have been tired

Only one chair. As there was plenty of cricket, there is the presumption that, guests will eat in room, but nowhere to sit. One side of main bed was in a blind spot from the air con.and very cold. No where to hang towels, towel rail was broken, obviously for some time, the metal was broken, a dangerous spike. Reported before leaving, not sure if receptionist realised the importance of fixing it. Service staff need to pay a little more attention.

Danielle greeted us at the reception & explained all the motel had to offer. She even escorted us to our room & gave us a show around where everything was. The room was a nice size, bed was comfy, complimentary tea/coffee (including pods), milk, water etc. The room & bathroom was clean. Would happily stay here again.

As expected, being right on the highway, the traffic noise could be heard. To overcome this there are squishable ear plugs in the bathroom for use. When the bypass goes through I'm sure this will not be an issue.

They've thought of the details that are often missed. Coffee machine in the room, sustainable pods to use. Earplugs if needed. Cutlery, cups, plates and bowls - so you can enjoy more than just a day. Really clean and well presented. Most importantly, your hosts and staff make this even better. Friendly, professional, warm. I was shown to the room, ensuring that if there was anything I needed, I would know where to get help.

Staff were great, helped us with our luggage. Air conditioning was very effective and our room was very clean.

We objected to the need to hand fill a form, to incl full credit card details, full name and address, etc...By al means, request a cash deposit or swipe the credit card for security. However, having written details of every guest is an unnecessary security risk As this is a condition for all guests, unfortunately, we will not be staying here again.

This hotel is great value for money with some nice touches. The phone charger ports by the bed are great. The room is very very clean, and the chocolates on the bed upon arrival a nice touch. It is really obvious the owners take pride in their hotel with the improvements they have made.

It can be noisy as it’s on the Pacific Highway, but earplugs are supplied and we knew what to expect as we have stayed on another occasion.

Room was clean and very spacious with sufficient space for two people - armchairs, luggage storage and coffee table. Kitchen was well stocked with crockery, cutlery and coffee machine much appreciated as well as extra touches like biscuits and chocolate. Large openable window for fresh air and an efficient air con for cooling. Extra points for the resident cat at reception!

Lots of highway noise. Earplugs were thoughtfully provided which were effective for my partner (I didn't use them). Not a massive issue but something to be aware of if you're noise-sensitive.

Great location. Crystal on reception was lovely & extremely helpful. Room smelt lovely as soon as we walked in. Lots of complimentary goodies in the room eg coffee pod, milk, cookies etc.

No one’s fault, but because it’s on the corner of the main road, if your a light sleeper those trucks hammering past may keep you up. We are both great sleepers so had no issue. However, the property does provide ear plugs complimentary. Also, the room we were in had a door in the middle on the common wall between our room & the room to the right. Which was fine, however, it was located near where the other rooms kitchenette area was so we could hear the neighbour making their coffee & using microwave quite early in the morning. Aside from those minor noise concerns, it was great for what you paid for it. Would stay again if I was in town.

Good location. Nice and clean. Friendly staff.

Not a complaint of property more our personal circumstances. I Didn’t realise our room was up 2 flights of stairs and there was a steep, slippery walk down to the car park. My husband had recent surgery so couldn’t carry much so the trip up and down stairs with our bags was difficult. Plus it was raining heavily so that steep driveway was slippery. I suggest a handrail would be good.

We had a great multiple night stay at the Matador, it was our first stay at a motel, and it exceeded our expectations. The room was large enough, we were traveling with a toddler and baby. The location is central, and the beds were very comfortable. The room was very clean, but the stand out was how friendly and welcoming the staff were. Would definitely recommend.

My room was very quiet from traffic noise. Many extras like biscuits, coffee machine, bottled water, even earplugs. Was asked if I wished to park my bike undercover.

Some of the room was outdated, for example; Bedside switches for tv, etc were incorrectly wired or marked. The bedside light switch turned off the TV. One power point below the window had a dodgy switch and only half worked. Shower tap spindles were worn out or bent and this made adjusting the shower very hard and constantly needed tweaking. The bathroom door had a full length mirror on the outside, which was good except that I awoke during the night for a pee and almost jumped out of my skin when I was confronted by a person walking at me in the semi-darkness :-) These are all small, repairable issues.