Was lovely experience staying at Macquarie 4star. When I initially booked it - it was silver suit not creek facing but when I dropped a msg regarding travelling with special need child, a reception called n offer to upgrade it with some.extra charges. I was pleased to know this additional information as frm booking sites only silver ones available but we got it changed n booked the creek facing one. That was very thoughtful of hers to give a call. Really appreciate it

Supplies in bathroom wasn't that grt as only 2 towels provided though we were family of 4 staying. Also no cutlery, dishes or microwave provided.

We absolutely loved the comfort of the rooms, and the closeness to the club. We particularly liked how you could walk to the club through the motel. The location was great. Food was ok through room service. The shower was great but unfortunately there was long black hairs all over the bathroom (and we don’t have black hair)

The beds were way tooo soft, they were like falling into a sinkhole, I’ve previously had a bad shoulder and I haven’t had any issues for a while but because this bed was so soft I woke up with a sore shoulder and aches everywhere else. The staff weren’t very friendly, possibly could do with some customer service training

I stay here every time I visit Newcastle. Fantastic property that is in a great location. Rooms are clean and beds comfortable. Always very clean. We enjoy sitting out on the balcony overlooking Cockle Creek watching sunset then enjoying a coffee out there the next morning. Great parking facilities, the club is attached so it is easy to get a drink or meal. The staff are very friendly and explain everything clearly

I would prefer fresh milk if I was too suggest anything

The bed was very comfortable. Balcony with river view was nice and peaceful ( except the train nearby). Gardens well maintained. All you can eat buffet breakfast in the club was very nice. Staff were very friendly and upgraded our room to a platinum for our wedding anniversary.

Spa didn't work, which was very disappointing. (Staff were very apologetic ). The shower had restricted pressure. It would have been nice to have had a robe, considering it was a platinum room.

Our stay was great. The room is very clean, comfy bed and buffet breakfast has good selections. I would like to commend Sonya who assisted us with our check-in. She's very accommodating and recommended places to visit. Thank you Sonya for your assistance. The hotel is so lucky to have you. Great job :)

It would add value if the room has floral scent.

Great location,beds comfortable,room clean and tidy,we had breakfast which was good, and varied.

We ordered dinner on the .Minday night 10/3/25 at the club it was terrible I ordered a baked dinner,gravy on the side,my dinner came smoothened in gravy and waa cold I was disappointed,my husband's dinner he was not happy

Convenient for our visit to Newcastle. Nothing was out of place & staff did their utmost to make our stay pleasant and did those extra little things for us. Did not have breakfast but had our evening meal there, food was to the expected standard and a good portion size. Nice location room location over-looking the creek.

nothing it met our expectations

The location was excellent as it provided easy access to the freeway the next day. It was also close to all the places I needed to go. One of the best things was being able to simply walk up the hallway to have dinner and enjoy a buffet breakfast at the club. We definitely plan to return in the future, as our room had amazing views over the river and it was very peaceful. The staff were incredibly friendly and helpful, which made our stay even better.

Excellent location close to the highway but nice and close to the town centre also. It was lovely and quiet, staff were extremely welcoming and informative. Ease of check in and check out was a big win as I was driving from Melbourne to Brisbane and leaving at an ungodly hour. Parking was secure and close to the hotel, coffee and tea was great and the fridge was a very generous size. TV had free foxtel, so after a long day of driving being able to lay down and watch something decent was a nice treat! Absolutely brilliant, I would stay again!

Hallways are a little dark making them slightly unwelcoming. This is a very minor observation that I thought could be improved but had no negative bearing on my enjoyable stay!

So comfortable and clean. Beds were amazing and so clean. Only a walk next door to train station. Visited club one night and it was such a good night. So convenient being attached to club. Staff were amazing with anything we needed. Parking was great. We had a beautiful view from our balcony.