It was a really good location. It was a spacious room with powerful air con, a fridge, coffee sachets and a kettle. The man on reception was so lovely!

The man on reception was so smiley and welcoming, greeted us everytime we walked past but the lady that greeted us when we arrived wasn’t the friendliest or most welcoming. The room was clean however the bathroom had what looked a bit like poo on the wall and a bogey on the back of the bathroom door. I also think the $100 deposit you pay should be put back in your account immediately, shouldn’t have to wait over 1 week to get it back.

I only stayed one night at the Hides Hotel because I wanted to take the train to Brisbane the next day. So I was looking for a simple hotel in the center. The hotel is a bit old, yes. But I wasn't expecting a Hilton. Maybe it was because of my room or because it was out of season, I couldn't hear any noise from the disco etc. You can just hear the kids in the hallway, so a bit more insulation wouldn't be a bad idea. The internet was moderately good. It could be faster, but I've had worse. I enjoyed the food and some tours. So I can't judge that. Around the hotel, which is right in the center, you'll find everything you're looking for. Restaurants, bars, supermarket etc. You can't complain.

Very good location, close to all tours, public transport and major city areas Comfortable beds and value for money Clean room with good house keeping If WiFi issue was fixed, which I assume it will be, I would highly recommend!

Noisy - despite requesting a quiet room, I was given a room next to a school tour WiFi did not work - major disadvantage. I used mobile data throughout the stay Staff availability and helpfulness during the day could be improved at reception Most helpful staff were on duty during the night hours

The location was fantastic and the price was good after reading the reviews I was quiet anxious but honestly the staff were friendly the room whilst older was big and spacious , the bed was 2 singles combined but as a solo traveller was fine. For the price it meets its needs. If you want something fancy spend the extra money and stay elsewhere, if your after budget accommodation close to everything, this is good.

The long hallway was a bit disorienting and could do with new carpet. The aircon whilst a godsend was right next to the bed and constantly blew on me, just turned it off at night the ceiling fan was sufficient.

Cheap hotel in the Centre of the location, had a late check-in due to plane delay so had to give the hotel reception a call which the did message me the instruction of how to get to my room. There seems to be a paid laundry facility in the building however I did not use it. The room itself was quite large with lots of charging spots, a aircon and a ceiling fan, nothing fancy but good value for what was needed. It's located n the center if the city area and across the road from the grocery shop (Woolworths). has a small fridge but the fridge doesn't seen to have a freezer section so don't buy anything frozen.

You can't keep your suitcase for free. They only have paid lockers.

Friendly front of house team. Answered all my questions making me feel comfortable and safe. Also booked my taxi for the airport when I left. This was super helpful.

I liked everything about the property. Was situated in the middle of everything I wanted to do throughout my stay. This meant I could walk to every place. I would have liked a microwave but having the fridge was more important.

The location is great, you can get around the city if Cairns easily by food, everything you could possibly need is close by, I was a little worried that it would be noisy from the pubs and clubs close by, but there was no noise at all. The room was clean, the air-conditioning worked well, and there was enough room, so it didn't feel cramped. Breakfast was good for the price, the staff were all friendly and helpful. The balcony is a great place to sit and enjoy breakfast or an evening watching the world go by after a big day exploring Cairns.

The beds are old and were a little uncomfortable they had a mattress protector on that was meant for a double bed, not a king-size bed, that kept bunching up and had to be fixed during the night. And extra pillows and a mattress topper would be handy.

The location of this hotel is excellent it is in the heart of the city, a short walk to hundreds of eateries, bars, clubs, massage, the coastline. The heritage section of the hotel boasts a large outdoor balcony overlooking the mall which is draped in large fig trees and is a lovely place to spend the afternoon having a drink and reading a book, or jjust watching the people walk by.

There was no streaming facility to the TV, something I have come to depend on these days, I rarely watch free to air TV. My room was at the end of the building and was located across from a hotel, the noise of music and patrons easily penetrated the single pane windows.

The room was good,the location was great it was in the town centre and walking distance to everything including the lagoon pool, Woolworths, the island marina, Cairns Central shopping centre, the price was reasonable, plenty of pubs food shops markets and other attractions to keep you occupied all day. I used a hire car and visited Paranella Park, Mamu sky walk, Kuranda and Trinity Beach. I enjoyed Cairns and will be back if Im after a cheap place to stay I will use Hides Hotel again.

The changing water temperature in the shower. Using a third party website where you think your booking through the hotel direct but you start to question the USA address and the $300.00 fees and taxes. I saved money using Booking.com.

super good location, cheap price, very good value for money. the hotel has a very long history for almost 150 years, famous in the past in Cairns, worth to visit and stay for a short period. there are a lot of rooms on the 2nd and 3rd floor. super huge terrace on the 2nd floor we found it very quite inside the hotel, though the birds make noises outside. the rooms are actually renovated, though the shower heads and taps are not changed to the modern type. we first booked for 1 night then decided to extend to 5 nights. this hotel is way better value for money than many others in Cairns, a true 3.5 star hotel, have a lot of potential.

windows are not transparent and not openable. shower head and taps ate to be changed to mordent types.