The location was amazing, close to everything you need.

Loved the view of the

The cleanliness

The power outage

Awesome location great facilities

Air conditioning locked to set temperature

Excellent views, space and amenities.

Easy check in. Great location. Beautiful apartment.

Bit pricey

Fantastic location—close to attractions yet peaceful

The property manager was extremely rude and unaccommodating. They demanded an additional fee for checking in after 6 PM, which was never mentioned in the listing. To make matters worse, they only provided one roll of toilet paper for the entire stay, regardless of the length, and charged extra if more was needed. This level of inconvenience and hidden fees made the stay frustrating. I would not recommend this property.

Only had 1 key for 6 people for the first 3 days

- Good location - Nice view from level 45

Premium-Priced Sub Penthouse ($750/night) with Unacceptable Conditions: - Severe cockroach infestation discovered first evening - Multiple cleanliness and maintenance issues found upon arrival - Stains across walls and ceilings - Unhygienic conditions (sticky floors, old chewing gum left behind) Management's Deceptive Conduct: 1. Called emergency contact upon discovering cockroaches - told to wait until morning 2. Morning office visit: Refused refund, citing manager's absence 3. Hours later, suddenly called demanding immediate vacating for pest control 4. Promised refund for unused nights to force urgent departure 5. Required to cancel ongoing plans and relocate with minimal notice 6. After compliance, completely denied the promised refund 7. Reduced their offer to merely $100 compensation for a $2,250 booking WARNING: This appears to be a pattern of deceptive conduct - promising refunds to secure immediate departures, then denying those promises. This matter is currently being investigated by NSW and QLD Fair Trading authorities, and has been reported to ACCC. DO NOT: - Book this property - Accept their verbal promises - Allow them to pressure you into vacating This is not just about poor conditions - it's about potentially fraudulent business practices. Save yourself the stress and money - book elsewhere.

The size was amazing. Location was perfect. Plenty of space and room. The photos do not do justice. My partner has videos on his phone. But will never stay here again.

We are not a family with a lot of money. We saved up a lot to treat ourselves to a nice accomodation. However there was schoolies just before us. The sinks were full of water. Floors were insanely sticky. Stains everywhere. Broken chairs and furniture. Mustard on the roof. I rang and was very upset and stressed we had babies and elderly with us. Basically it was wear and tear they didn’t think it should have included any compensation. Not to mention the windows all leaked so the rain days flooded the kitchen. Which surprised me for a penthouse. We moved the rugs when cleaning and noticed no one bothers to clean under those. The property was very dirty. They said it wasn’t there fault there was schoolies before us and they only allowed 4 hours to clean. Why only 4 hours when you have a bunch of kids partying and than a family straight after. The carpets were the worse. They were sticky and dirty. My little one is crawling and she would be black from being on the floor. We all had to wear shoes inside. I was rude to reception after them not listening or seeming to care about how devestated we were. I later apologised. But no one came to clean or fix anything and also we didn’t have aircon in the main lounge and 2 of the bed rooms.