Staff were lovely and catered to our needs. Thank you Nate! Beds were so comfortable, rooms were cleaned (besides the cleaner left behind one of their cleaning spray bottle in the bathroom lol I left it under the sink) prices were reasonable for huge space. The location- & Goldie’s mushroom pizza 😘 Lets just say- we will be back 🫶🏼

Noise after 12am but no biggie bed & pillows were so comfy I knocked out and couldn’t hear after that 🤣

Location is walking distance to everything around Surfers Paradise. We stayed in a Suite Room on the fifth floor (I think there were 11 floors in total) for three nights. The room presented just like the photos on the room advertisement show. It was a very spacious room with a comfy lounge, dining table, desk, kitchenette, floor to ceiling mirror and a smart tv that allowed you to log into your mainstream streaming services. The bed was comfortable, with power points on each side of the bed and the room was very clean. The rooms were made up with fresh towels each day. The Hotel staff were lovely and informative across the entire stay. Access to a balcony gave us an option to sit out there and relax in the afternoon sun. We chose this hotel because a friend was getting married here, the wedding was beautiful and the reception was wonderful - the food and drinks were all great too!

These points are all minor in the scheme of things: The lifts and hallways show the hotel’s age a bit and there was a fair bit of street & music noise in the evenings, which is a product of the central location. We stayed up on level 5 and the water pressure in the shower was a bit less than desired, but I like a decent amount of water pressure.

We had a wonderful stay at this hotel, and I couldn't have asked for a better location. It was just a few minutes' walk to both the beach and Surfers Paradise, making it incredibly convenient to explore the area. Additionally, the tram station was nearby, providing easy access to other parts of the city. The room itself was spacious and very comfortable.

That said, there were a couple of minor drawbacks. While the room was generally clean, I did notice that the toilets and sink had some stains, which was a bit disappointing. Despite this, it didn't overshadow the overall experience, and the hotel’s other amenities and prime location more than made up for it.

Great location!! Walking distance to everything. The room was spacious with a great view of Surfers. I loved the Rooftop Bar and the night life at the hotel. The pool was very decent sized. I appreciated the complimentary mini bar snacks and waters. The room getting cleaned daily was great. Also a 24 hour reception is also a bonus for our late check-in. Will definitely return!

You could notice that the hotel has been refurbished. The bathroom was a bit mouldy around the floor. The shower drain also filled up quite a lot, which indicates at the drain needs cleaning. The hallways in the hotel also needed vacuuming.

So central, close to light rail, so getting cheap public transport to and from the airport was incredible! Just 50c a trip at the moment so $1 to the airport in total. The room (deluxe twin room 930) was very spacious, two queens, luscious thick towels, extremely comfy beds, free chips & daily water bottles a lovely touch and the staff were delightful and friendly too. Nice pool, eating choices and great vibes. We had friends staying across the road at the Novotel and it looked shabby and tired compared to The Island Gold Coast! Would stay here again for sure if we visited the Gold Coast again.

Our only two feedback was no exhaust fan in bathroom wasn’t the best and our arrival night (Tuesday) it was very noisy from the street activity. However, the second night was fine, so perhaps unlucky Tuesday.

The location was perfect, close to shopping and the beach (Surfers Paradise). We went during schoolies so were nervous about it being loud but other when were able to watch the bustle from our balcony once we closed the sliding door we were able to block out the noise. The pool was perfect on the warmer days, the room was decently sized. Complimentary mini bar was appreciated, especially the provision of water bottles. Staff was kind (from reception to housekeeping to Goldie’s).

The bathroom has poor ventilation so it appears to be growing mould (I have emailed the facility privately about this but have yet to receive any response). The drainage is also poor, saturating the floor after a shower and requiring a full towel to mop it up. Might be an isolated room issue though, and it didn’t effect or enjoyment of our stay.

We loved walking to the room, and the aircon was already on, and our room was lovely and cool. The room is exactly like the photos. You receive complimentary snacks in your room.The bed is super comfy, and the shower has two shower heads . One for the overhead and one tou can remove, which is super handy when. You don't want to wet your hair. The location is great 😁 and the views from the balcony are even better. We got given complimentry parking, and we were able to check out late, and any hour after that was $40 every hour, depending on avability but the staff were lovely rmto deal with. There is also a pool & a spa onsite for you to enjoy

There is nothing we can fault

A very large room with massive king double beds for the twin room. Balcony was included. The room was soundproof from the rooftop bar which made for a very restful sleep despite being a Friday night in the middle of Surfers. Breakfast was nice. Very close to everything.

They do have an underground car park, but it is height limited so we parked in the car park adjacent to the property (cheap pay parking). I was worried about the car park being open, however there were no issues. Be aware there are a lot of patrons that attend the rooftop bar and you do pass the bar to get to the lifts.

Great value and very friendly staff. The rooms were modern and the beds were very comfortable. Overall an ideal stay. Lots of places for dinner nearby and some nice touches with the snacks and water in the room.

The breakfast offering is only available at weekends so I was a little caught out in the morning when the downstairs restaurant said it wasn’t doing food in the morning. There’s places nearby but I on here it advises there’s a breakfast available. Probably needs making clearer.

They put us on a high floor away from the lobby. Fantastic room and super comfortable. A little noisy due to activities downstairs at the street level but we weren't bothered and slept really well. Great service by staff and they gave us extra hangers and cleaned our rooms when requested. Even topped up our free snacks supply which was a real bonus.

Mirror light wasn't working but this was no big deal. The shower floor was slightly problematic and water flowed out towards the toilet bowl and sink area which we preferred to keep dry. Also not an issue since we had so many towels to dry the floor off with.