Amazing Stay! Honestly, I couldn’t ask for more. Spacious & Comfortable Room – The bed was super comfy, and the room was big enough. Fantastic Outdoor Area – The jacuzzi and pool were the best! If you don’t like getting too sandy, the pool is a great alternative. Perfect Beach Access – The hotel is literally just a few steps from the beach! Friendly Atmosphere – So many friendly people around, and even a lovely little market on Sunday, perfect for a beachside stroll and shopping. Great Service – The staff were super friendly, and the room was always clean.

The Gym Needs an Upgrade – The machines are really old, and the gym itself is quite small (only about 4-5 machines). A little love here would make a big difference!

Plenty of choice. Coffee machine would be better if it gave you a choice for a weaker coffee.

Had rubbish to dispose of (leftover food scraps and containers that were smelly and did not want to leave in room overnight and asked reception where I could take it (as per the welcome note Sebel rooms serviced daily but Mantra have rubbish chute near lifts). Receptionist advised there is a rubbish room near lifts. I advised I was on a Sebel floor and she insisted I could dispose of it there. However, the rubbish room door could not be opened when I tried it. As it was getting late I did not want to go out to the street to dispose of it and did not feel I could go back to the receptionist again. There was no spare blanket for bed - elderly Mum feels the cold even though air con on. Overall enjoyed stay though.

The hotel and accommodation was fantastic. Were an older couple who enjoy an early start and a great breakfast, the Sebel offered inclusive breakfast which was plentiful and of great quality. Being able to eat early was ideal to enable us to get the most out of the day. The location was great being part of Twin Towns gave us many options for food and coffee. The view was fantastic and we spent many a late afternoon on the balcony having an early evening drink taking in the view. Have already recommended to other friends and family and will be back again.

The only thing I think it lacked was maybe a small sofa.

The included breakfast was a great way to start our day after a nice walk on the beach from Greenmount to Coolangatta and back. Location is fantastic and the easy access to Twin Towns is great. The ladies and chefs who work the breakfast are so lovely and always welcomed us warmly.

There were a few things that had been left in our room from previous stayers which led me to believe they don’t thoroughly clean. The exposed toilet brush with stains on it is a little off putting. We also didn’t get the correct amount of voucher for breakfast and when I queried it a different staff member to the one that checked me in was not overly nice or apologetic about it. The lady who checked me in came out and apologised straight away and fixed the error.

Great modern rooms, lovely views, top sound proofing so the room are very quiet (even on NYE!) and they’re not uncomfortably warm so you didn’t need to put the air con on at night and could sleep well, which was great. Excellent, friendly staff and housekeeping. Mini golf for the kids was a nice extra.

Minor things really: the pillows are all high and no alternatives available. The breakfast kitchen and floor staff are really lovely and look after you but the buffet itself isn’t hugely interesting. There can sometimes be a bit of a wait for the lifts. The outdoor pool isn’t really shaded and the indoor one wasn’t working. Nothing to bother you hugely though

The location was perfect right across the road to beach, restraints, shops. Hotel connected to casino, pub/bar. Beautiful beach to swim in! Nice rooms. Buffet breakfast nice. Nice pool and spa. Very helpful nice young man at front desk, think his name was Henrique.

The bar staff wasn’t sure of the answer when I asked if drinks were allowed in the pool area. So I never actually new if drinks where allowed in pool area. I think the bar should have the option of getting drinks in a plastic cup and enjoying a drink by the pool. The pool was often taken up by elderly men that lived in the complex swimming laps. This stopped the kids from enjoying the pool to their fullest.

First of all, during our check-in, the receptionist was amazing. She narrated all the things we could do during our stay. The room was spacious and had a balcony with a great view of the pool and the beach. The breakfast was unbelievably good. We could order omelettes and pancakes, alongside continental breakfast options such as perfect pastries.. You wouldn’t get hungry for a while after having that wonderful breakfast. The swimming pool and the jakuzi were amazing to enjoy after a long day. They also changed our towels and cleaned our room daily. The hotel was also surrounded by many good quality restaurants.

Nothing, everything was amazing.

Location is perfect. Room was decent size. Went down for a long weekend to see a show.

Sebel Car Parking was a nightmare - even after explaining in the week prior and on the morning of arrival my need for disability parking space. Staff member tried to tell me to go park in the general public area. Why would I do that when I have mobility issues and need to be close to the lift to my room? No idea. All the glasses on the bench in kitchenette have never been cleaned as there were lipstick marks on all of the glasses. Attention to detail? Cool shower, however, water goes EVERYWHERE outside of it. There are literally no information books on the Sebel at all anywhere in the room. Breakfast in the morning was very average. All the food coming out of the bain-maries is luke-warm at best.

Breakfast was great and our room was very comfortable. The area was perfect as we had booked to attend a concert at Twin Towns. We loved that there was so much on offer all under the one roof, including a pub, restaurants, entertainment and bars, and our accommodation. As it was raining, we also had access via the internal bridge. We enjoyed it so much we joined the club!! Free under cover parking was great.

We were unknowingly given an accessible room, which was not required nor requested. Although it was very roomy, a regular room would have probably been preferable to us.

I liked everything about our stay that the Sebel Twin Towns Hotel/Apartments. From the staff at check-in, to the buffet breakfast we couldn't have been happier. The room was great also with a balcony facing the ocean. Completely secure undercover car parking was important for me. The easy access "undercover walking bridge" from the lobby to the Twin Town services Club was great, where we went to see a great show on the 5th. Floor.

Probably' "finding" the access to the property. Maybe a big sign along the top of the building indicating "Sebel Twin Towns" would be helpful.