We absolutely LOVE the STAFF there ! The front desk / office and admin ladies are wonderful and so helpful . The on site Manages ( husband and wife ) are lovely ! They all go above and beyond when it comes to customer service . I’ve been going there for years . We only live around the corner 💁🏼‍♀️ another plus to staying here .. they also cater for small even or function related stuff too. My son has had multiple birthday parties that were held there . They looked after it all . We organised that on one of our check outs too by chance .. So WE LIKE EVERYTHING 12/10 for sure . ⭐️⭐️⭐️⭐️⭐️

We stayed in a Safari tent and absolutely loved it. From check in to checkout, we were very impressed with Rivershore. The staff went above and beyond to help in all areas of park. The restaurant staff were so friendly and warm. I’d never stayed in an Ingenia location prior to this, but can’t wait to visit again and bring my grand children. Great place for kids. Awesome pool and all facilities were impressive. Loved the tent. The bed was great and the bathroom was wonderful. Everything you need for a great holiday whether long stay or a short staycation. Looking forward to coming back.

I recently had the pleasure of staying at Ingenia Holidays, and it was an unforgettable experience! The location was breathtaking, with stunning views that left me in awe. The perfect blend of relaxation and adventure, Ingenia Holidays offered something for everyone. Whether you're looking to unwind with family and friends or create lifelong memories, this incredible destination has got you covered. The food was delicious, the amenities were top-notch, and the cleanliness was impeccable. The staff were friendly and accommodating, making sure our stay was nothing short of exceptional. If you're looking for a holiday that will leave you feeling refreshed, revitalized, and inspired, look no further than Ingenia Holidays. I highly recommend it to anyone seeking an unforgettable experience!

Everything was absolutely perfect.

The glamping tents were awesome great area. Had a kitchenette but had bbq on the deck. Only thing was we only had a grill plate had to use next door bbq to cook eggs on hotplate on there bbq. They were family so didn't matter but if we were travelling alone would have been a bit of a problem. But that was the only down side

They had a car show on and the live band base was so loud my 2 kids didn't get to have a nap (4months and 2 years) it went from about 11am-12pm to 5pm then from 5pm to like 7pm-8pm had a kids disco which is good for the kids but music base was so loud it was just Unnecessary. I am all for live music but it was like they had hooked it up to speakers all around the park and we weren't close at all to where the event was. But if I was I would have asked for a refund. Only because I wasn't told that the event would be on until the day of.

All staff were outstanding, however I must make a shout out for Jean🙌🎉 Jean went above and beyond in her role, though I noted during my time there, the care, respect and support she also shared freely with her colleagues. Jean demonstrated genuine care for everyone. This woman deserves a medal for her commitment to excellence 👌💐 In an industry where genuine care and attention is difficult to find, the lady hits the ball out of the park. I would return solely because of her care and attention to detail, her heartfelt warmth within and the dedication she has to the park - kids and adults. I am most of all taken with Jean’s absolute humility for her huge contribution to Rivershore’s representation of excellence. What a spectacular experience and place to visit. Safari tents - absolute luxury Camping Sites and facilities - top notch, clean and well maintained Restaurant/Bar - high quality food Child Friendly- Outstanding

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I liked the daily texts on activities also what services and meals they had. Prices included and checking if I needed anything e.g more clean towels etc. I liked the spacious luxurious tent and amenities included. Movies at the touch of a button. Kitchen clean and fresh water in the fridge. The Webber was super convenient and outside dining delightful.

Nothing much I didn't like and don't like to say this but we only had one thing and that's because of 'our' personal preference we like a firm bed. We found the bed was tooo soft. (Seems so silly to say) but He could not sleep well and I could not get comfortable. Other than that our stay was the best stay out of all our stays as we like to spend time together now and then in and around sunny coast.

We’re in love with that holiday park, it had everything +more. Endless accessible finishing. Many activities and for no additional cost. Ample outdoor space for the toddler to roam from dusk till dawn. Ideal sunset and sunrise position. Largest bathroom I’ve ever had on a vacation. And everything was close. Like I could see the pool (heated) on one side and the lake on the other, eyes on everyone at the same time & to top it off everyone was friendly and day drinking was welcome. Everyone was respectful. Family fun chill outdoor vibes but without the chaos that usually comes with family places.

We stayed here for joint birthday celebrations. The staff were absolutely amazing from the get go, and made every effort to make the stay an exceptional experience. There was a minor issue with our glamping tent which was addressed quickly and the staff even compensated us for the inconvenience. We also got a birthday gift which was a thoughtful gesture and unexpected. The facilities are clean, the site is easy to navigate, the restaurant has GREAT food, there’s a sand playground area next to the pool and the room was aesthetic, well appointed and comfortable.

Unlike other glamping tents we have stayed at, these tents do not zip up or close completely at the bottom. You will get a draft and are not completely insulated against the weather - we stayed in winter, so it was pretty cold in the second ‘bedroom’. You need to crank up the heater which isn’t ideal for all night, but you freeze otherwise.

We had a glamping tent which was amazing. The BATH!! We stayed in winter but were kept warm by the lovely reverse-cycle. Plenty of TV options. Kitchen. A fabulous set up. Excellent SMS reminder and info system. We also had an early check in which was unexpected and lovely.

Being a canvas-walled tent and in a caravan park, there's obvious noises from other guests. And the crows in the morning! But this is what you expect from this type of travel and although the crows awoke us a little early for our liking, it was not their fault that we like a sleep in!

Honestly one of the best places we've stayed. The staff were so friendly and helpful. The food was DELICIOUS! And so were the cocktails. So many activities for the kids, the park is well laid out and lots of fun! The glamping tent was LUXURY! The BEST shower I've had ever! Better than home, piping hot and the water pressure was next level! Love the text messages keeping you updated on what's on. We will be back. Found our new family holiday destination!

Nothing to not like.. Would be good if the pool was warmer for the off season, still bearable though.