Great breakfast. Staff also very flexible for special requests. Reception team were friendly, but I didn't think as warmly welcoming as they could have been. I thought the gym was great. I hoped to use a rower, which wasn't there, but everything else is! I liked both the gym decor/plants/natural light and sound system. All appreciated. The interior decor of the reception/ restaurant and rooms is great. Very clean. Showers good. Toiletries lovely.

The pricing is good. I understand that we had a cheaper room- so, despite the double glazing, the hoons on Lygon street later in the evening with their noisy cars were, well, noisy. My wife pointed out that there was only one comfy chair in the room- so if there are two of you, one must sit either on the bed or the firmer desk chair. There are larger rooms available which no doubt have more space and more chairs- it just wasn't obvious from booking. No pool- we were more mindful of this as it was hot in Melbourne when we stayed.

Breakfast was v Good

Grab rail in shower

Location is amazing, perfect to explore main areas of Melbourne. This was our first time in the city and we were under the impression that this hotel could not have been a better choice . Nice architecture and decoration, and bed was really comfortable. Room was very clean and had everything we need it.

the only thing that could have been better is the shower - water pressure was low (but it did not affect our stay!)

This is a wonderful hotel in a brilliant location with the cbd on one side and a zillion restaurants on the other. You can walk to the Vic Market, Fitzroy, and lots of other places from here. The parking was easy and check in was uncomplicated. The room was groovy and the bed was very comfortable. We ate breakfast in the restaurant downstairs and even put in an appearance at the Lord Lygon wine bar. We found the stay very pleasant and would stay here again for sure.

Maybe I'm getting old, but I found the toilet situation in our room a bit, I don't know, confronting. There were opaque glass walls, but I felt that we were getting to know each other a little too well - and this is after a decade together! The rooms are great and the design is compelling but I like a bit more privacy, I guess. Not a criticism as such but my only reservation about an otherwise great hotel.

The staff were outstanding. The young people on the breakfast shifts were always cheerful, polite and helpful. Breakfast itself was great, with a good selection from the menu. The coffee was excellent. The room was comfortable and quiet. The shower was excellent with good range of toiletries. We had a hired car so used the parking facilities. This was really convenient and safe. The hotel is located very close to what must be the United Nations of restaurants and cafes. It is right on public transport routes if you don't want to use a car.

I can't really think of anything I felt I needed. Sorry, nothing to complain about, but will simply say again, the staff were great!

We stayed in a House Pad room which was a good size. Had a wardrobe and good sized shower / bathroom. The hotel had a very “cool relaxed” atmosphere with the staff being nice and calm too . It helped make the hotel be a great place to stay. Hotel is in a good location with plenty of food options & bars nearby. we had breakfast included but this isn’t the usual hotel breakfast. You get juice and fresh coffee made for you. Then there is a menu selection with a great choice of options, freshly prepared for you. All were very good. One thing to point out, the breakfast area is compact, which is fine as I don’t think many people have breakfast included. However, if you come down at a busy time, I guess you might have to wait. That never happened to us but it’s a possibility. There is a bar / restaurant area to the side and the food here was really good. We really enjoyed the hotel and would definitely stay here again

This quirky residence was in the perfect location. Walking distance to restaurants, trams, Museum, Victoria markets. If you didn't want to walk the trams were only a short walk.

The staff were so kind and helpful. Happy to accommodate your every need. Fresh fruit at reception The rooms were lovely, very clean and the bed was so comfortable. The only thing needed was a few more hangers in the rooms (PS I'm sure had I asked they would have bought more). The rooms were smallish but all you needed. Shower area was a nice size.

Staff were very good. Mohi, the manager was extremely welcoming and personable. The night manager was also helpful when we ran into a problem. The bed and linens were comfortable. The location is good and there's an on-site restaurant across the driveway, and parking - we didn't need either. On the ground floor there's a lobby area and cafe that serves good coffee. Cool mural in the elevator with the same design on the Zagame's courtesy vehicle.

An intermittent humming noise from an unknown cause was coming from the bathroom, one and off during the evening and into the night. It was reported to the night manager who was very happy to move us to a different room. As mysteriously as it started it stopped and so we stayed put. The room was taken out of service the following day pending a service call from the engineers. Quick action form the hotel was appreciated. The bathroom doesn't have a solid door and the toilet is quite close to the bedhead - OK, I guess if you're traveling alone, not so good when there's 2 of you.

Easily got around using trams or walking, lots of eating places nearby. Loved the sound proofing, didn’t hear noise from adjoining rooms and even the walkway outside the room was covered in soundproofing material. Room spacious had everything I needed

Young man on desk at check in messed up card payment. That could be easily rectified with training. Also he gave an evasive answer when I asked about credit card surcharge. Didn’t want room service, notified about that but on my last night all clean linen was provided. Staff apologetic about that but my concern was for the environment, the message had not been passed on to housekeeping as requested.

Staffs were helpful, friendly & nice , especially a waitress in the breakfast time, she was so nice, friendly & professional . She will ask you if you need the ice for the juices as the weather was cold. The other waitress didn’t , they just assume you like & give you. Front desk also nice & helpful, i need to check in early at 11, they immediately arranged the room for me. I just waited for 40 minutes & I could rest in the room, no need to hanging around outside under cold weather. Room was not big, but clean , everything you need was there. They clean your room everyday , their cleaning workers were friendly & polite. Location is good, surrounding by many restaurants just 3 mins walk, also connivence stores & supermarkets in walking distance . Breakfast was good, but not many choices.

The room was too dark , as you may need to close the curtain even in the daytime, as the window is facing the corridor