All staff that we interacted with were incredibly friendly and welcoming. After travelling for a large portion of the afternoon with a baby, they welcomed us with open arms and did the most to ensure we were comfortable.

Our only complaints were that the rooms are too cold - it’s actually warmer with no air conditioning on at all, our smoke alarm was covered in cling wrap (presumably by previous guests who tried to smoke in the room), and that under the beds need to be checked/vacuumed as our baby found a sleeping pill belonging to a previous guest while playing on the floor.

I liked the hotel very much. The staff were very helpful & I must mention the reception Manager- Julia who was so helpful & accommodating. As we checked out at 11am & our flight was at 11.30pm, she not only arranged to have the luggage stored but also made it possible we could access the pool shower / toilet facilities to use before our very long flight home.

However I was not aware that this hotel was super close to the China town, even though that opened us up to lovely South East Asian restaurants, I would have preferred to be near the CBD more. But that is more on me as I should have researched more.

Room service at midnight and right in the centre of the city. Lovely buffet breakfast with exceptional coffee.

We were told both mornings that we didn’t have breakfast as part of our package and we had to insist they check again. Both times they found our details and we paid $500 per night to include the breakfast which was clearly shown on bookings.com that it was included. Both times it was quite embarrassing and one time my 17 year old son went down for breakfast first and was turned away and told we didn’t have breakfast included. Definitely need a better system/ it was embarrassing. Not the staff members fault, they were very polite but it wasn’t a good system.

Location to the Show and restaurant we were going to was perfect. Buffet breakfast was great, although a decent coffee would have been better with the buffet. You have to pay extra for that. A tad greedy for me, but so be it.

The bed, it was a little hard. But it's hard to compete with my bed at home which is first class and costly. The coffee in the room was poor and that I had to pay for a decent one, although I had paid for a buffet breakfast.

Have stayed before at this hotel, love the location, the staff at check in are so friendly and efficient. We went shopping after check out and were able to leave car and luggage with the hotel was very impressed with that🌞 Breakfast was perfect, we also had a light lunch and that was also good. I will definatley stay at the Marriott again, thank you🥰

Pillows were a little firm but I could have requested softer one's, other than that, nothing to complain about

The rooms were lovely and spacious, very clean. Breakfast was fabulous with great service. We also dined one night in the restaurant and the food was excellent.

I couldn't get a basic sandwich made up which was annoying, it had to be something off their menu. Also reception check in / check out very inefficient. Had two people push in front of me on two separate occasions and the staff didn't notice / didn't care. Another guest checking out wanted and itemised account and spent 10 minutes arguing with the staff. The manager came along and sorted it out no problems.

Staff went above and beyond to ensure our stay was enjoyable. My son plays piano and had a recital to play as soon as we got back from holiday. We mentioned to the staff that we were looking for one to practice. It turned out they had one in storage and moved it into a private conference room so my son could practice. Exceptional. Will go back for sure.

Modest breakfast buffet. Liked that the lounge was accessible 24/7. Great location. Staff was super lovely and accommodating.

The pillows. A bit of a variety would be nice instead of having 4 of the same pillow. Makes it easier for guests to find a combination that works for them. Also very minor, selection of cheese for the breakfast buffet. There was only 3 pieces of cheese on a small platter for the entire breakfast buffet.

The property was ideally located for us as we were going to the theatre which was diagonally opposite.Easy check in.We were early so we had an express lunch in the restaurant.$30 for a meal and glass of wine.When our room was ready the lovely receptionist brought our key to us.Our room was spacious and had two large double beds which were extremely comfortable.Coffee and tea.Bottled water.

No negatives

Location is great, walking distance to lovely restaurants, cafes and shopping precinct plus close to plenty of Theatres. Breakfast was great on both mornings, staff were very friendly and attentive. They went above and beyond, providing a little birthday surprise for our girls birthdays. We loved the executive lounge, the evening canapes and drinks were very tasty and enjoyable. Would highly recommend anyone staying to go see the magic show in the hotel on Friday nights, was excellent. Will definitely return for another stay.

Nothing