The property is centrally located and while it is on the main road, it was quiet and provided easy access for arrival and departure. The staff were extremely friendly and even organised a plumber to fix a sticky plug in the handbasin before I even mentioned it. There were close food options and in-room delivery services were offered from a nearby restaurant. Ample parking was available. Room facilities were good, including a microwave, crockery, cutlery, an electric kettle and toaster. A choice of pillows was provided.

Lighting on the stairs after dark was minimal and could be improved.

Very easy check-in process! Room immaculate, local menu/Discount coupons to a local Restraunt provided. Room fully stocked with a generous amount of toiletries, plates, cutlery ect.... Plus Little extras like hot chocolate satches ect - We didn't use any, but compared to other hotels I've stayed toiletries and basic essentials provided are always skimp! So there was a very generous amount provided for my stay here :) #1 - BEDROOM VERY CLEAN & The bedding is immaculate and comfortable plus LOCATION is 2-3 minutes from city centre. PERFECT FOR THE EVENT WE HAD ON.

Nothing to note! Everything was perfect.

We had a wonderful stay here. Owner Rob is super friendly and easy to communicate with. We needed a late check-in on the day of our arrival, and he reached out to us in advance and made the whole process smooth and effortless. The room was spotless and very well maintained, you can really tell the whole property is cared for with a lot of heart. There were so many thoughtful little touches that made the stay extra cosy, like night light in the bathroom, a microwave cover for heating food, a quiet heater for overnight use, high quality linens, curtain edges fixed to the wall to block out light and ensure privacy. Our three-night stay was exactly as advertised — cosy and comfortable. We’ll definitely stay here again next time. Thank you Rob and team for your warm hospitality. Yang & Steph

None

Room was well presented with essentials for an over night stop. Supremely comfortable bed, lovely hot shower which was extremely welcome after a day on my motorbike, plenty of tea/coffee making inputs + vehicle park outside my ground floor unit. Rob was able to complete my checkin over the phone with the use of the electronic keep box. SIMPLE, EFFECTIVE & TIME EFFICIENT

Noisy indian guests & friends making plenty of noise at 11 pm showing a complete lack of respect for the other guests. Overall good & would stay again.

Clean Cosy Comfortable This is the motto of the motel and it truly delivered 500% as promised! The outside looked pretty average but once you are in, it’s just mind blowing. Rob the new owner has done an amazing job refurbishing the motel and everything is just immaculate. Fabulous value for money, sooooo spotless, friendliest service and, it actually got so comfy we dropped plans to eat out and ordered delivery instead. Everything you need and more, is just here. A home away from home. Location is perfect as well, a stone’s throw from Maccas and a short walk to the main town and all other attractions. We’ll definitely be back staying here whenever we visit Warrnambool. Super highly recommended!

Great comfortable mattresses, clean family room with smart TV and charging ports (thank you:). We very much appreciated that, although after hours, we had a leaking toilet fixed within 15 minutes. Great work!

Bathroom was a bit dated, but clean nevertheless, and the window between bathroom and bedroom meant that we woke each other up at night time when using the lights in the bathroom. Could easily be fixed by blocking/painting the glass. Also, for the family room, it was on the squishy side with 4 people occupying the room, but ok for a night or two.

The owners worked really hard at making this a welcoming place to stay. They were responsive on the phone and via Booking.com. The sheets and pillow cases felt amazing - really lovely quality. Extra towels were provided which was good for the beach or the hot springs. Location was excellent too, the main street just across the road. Everything you would expect from a 4 star establishment at a 3 star price.

As soon as we walked into the room it had a lovely, clean smell which was inviting. The bedding was very clean and comfortable. Rob facilitated the check in, check out process. The experience was great, we’ll be back soon!😊 Close to many great places!

It would be ideal if each room had a numbered car parking spot. The parking spots were quite tight for our 4x4 as most cars that were parked there were also 4x4. My partner and I got back from dinner and there wasn’t anywhere to park. Thankfully he’s a truck driver and was able to squeeze into a spot at the very end against the wall. The shower pressure gave us a good laugh, we thought it would be quite low but when we first turned it on it was on pressure washer level, we managed to set it to a sweet spot though!

What a fantastic place. Everything was very clean and lovely. The wifi was fast and efficient and easy to connect to. We'd booked a room, and I had emailed Rob that we were running a bit late because it was pouring rain, but looking forward to being warm and dry. When we arrived, Rob was super friendly and gave us a free upgrade to an apartment. He was very friendly and told us of points of interest in the area. The bed was VERY comfortable and the shower was wonderful. I couldn't speak more highly of the place.

Nothing to report

Absolutely amazing stay! We booked last minute and Rob was very accommodating. We turned up late but they made sure everything was taken care of - really easy key pick up system. We also got upgraded and the room was beautiful and so clean. Definitely stay here! We also spoke with two ladies who were cleaning the room the next morning and they were super friendly and helpful with recommendations for local travel. Couldn’t have asked for more on a last minute, extremely reasonable motel!