We usually stay here for leisure and to celebrate occasions. This stay somehow was not as good experience compared to our previous visit. There’s a bad smell in the bathroom though tolerable, not sure if from sink or towels or from anywhere. And also, I informed the staff during my check in that my husband will arrive around 3am, and be needing the support from front desk to help him enter. It ended up I needed to go out for him because the man at the lobby did not let him open the door for keycard (parking and room). Anyway, this is our favourite hotel to stay. Comfortable and easy access.

The property is very clean. We find the location convenient, surrounded by numerous restaurants, cafes, Asian stores, and dessert places. Everything is just a short walk away. The staff is friendly and easy to communicate with during check-in and checkout. There is a secure parking area available. We will definitely come back to stay here on our next trip but will choose a different room.

The room is very close to each other where you can hear everything from the room next door. I always stay here many times and we had no issues before. This trip is a bit disappointed experience where we hear noisy group next door, and we also being knocked once by a other next door just because me and my partner was laughing (not loud at all). After the incident we felt not happy as we have to whispered all the time. The next door knocked our bedside at 10pm on the weekend. They made a noise in morning even trying to open the connecting room door twice, we never argue or complaint. Such a bad experience this time

The staffs were super amazing and very helpful especially a Bhutan young man like Jewhad or something similar being the name, an amazing , very kind and helpful and a totally super efficient staff. Made us felt comfortable and enjoy our stay. He addressed our concern straight away and even attended into our bedroom to set up our air conditioning remote. Fixed our leaking sink and just shared few jokes with us. Such an amazing, very respectful guy and very very helpful and understanding. This hotel is blessed to have these kind of people and we loved it when he's around. Thanks heaps Great Southern Hotel. Please pass our appreciation to this staff. Hes such an asset. Bless him ♥️♥️♥️

What a great hotel. We stayed for 6 nights whilst visiting our son in Perth. The staff are very friendly and can't do enough to help you. We had a queen superior room, which had a small bar style fridge, kettle, coffee tea making facilities, and microwave. Bed was very comfy, smart TV. Breakfast served every morning. All in all, a great stay. So much so that we are back again for a 17-night stay this time. Great location for the city, local transport, and 20 mins for the beaches I would definitely give it a go. You won't be disappointed

Nothing

I like everything about it. The location was amazing; whatever you need is just a matter of walking out of the hotel's doors. The staff were so helpful and friendly. In terms of cleanliness, it has been the cleanest hotel that I have encountered yet. Not stopping from there, the room was spacious and comfortable, giving a good night before my important day. In conclusion, I can't vote for it high enough to meet the standards that the hotel provides to its guests.

The only drawback is that the room where I stayed didn't have any balcony or windows to open air. However, with its price and other values, those issues aren't important.

We Booked a room to accommodate 3 people each with our own bed, the room was excellent it was very roomy and contained 2 singles and a double/queen which by the looks of it could of separated to 2 more singles so the room potentially can house 4 people if separate beds are required. The bathroom was also impressive in size with a large mirror and two sinks so plenty of room to get ready. The bath was a single spa bath with the shower in the same area (great shower to) and it was lovely and clean as was the room.

The aircon struggled a little bit (as it was a hot day) and although it appeared to be working it wasn't very cold so wasn't adequate for the size of the room, It wasn't unbearable but it was a little warm in the room.

Room was spacious and had a microwave, kettle and fridge. Bed was very comfy and clean. You can reach the CBD fairly easily if you catch the free blue CAT bus from about 10 mins walk from the hotel. The front desk staff were also very helpful. A bonus was that in the lobby there was a luggage scale for use! Would definitely recommend and stay here again

My room did not have any windows (however there was ample lighting in my room). The walls were a bit thin, on ocassion I could hear the man in the room next to me snoring and someone's alarm going off.

Very good value for money and clean, fresh looking hotel with a great restaurant downstairs.

Poor communication regarding check in. I indicated I would be coming between 11pm - midnight and was never advised about parking, late check-in processes. I rang the phone outside the front door for a few minutes and was getting stressed as I was tired,outside and was worried I wouldn't get into my hotel. I tried a couple times before I saw someone run to front desk and answer. The hotel needs to let people advising late check in know to ring the phone and that it may take a few minutes for a response and how to sort out parking when they come.

I like the overall service of the hotel. Check in is easy and deposit bag is great if u r leaving city for few days. I stayed in skylight room with a 55 inches TV, celing fan and usb slot. Room is clean. Suitable for single and couple. I also stayed in their normal room come with smaller TV and no usb slot. Room is clean too. The beds are very comfortable. Many chinese restaurants and supermarket along William Street.

Just the location, walking up from the train station is a distance. There are buses and cat free bus to help shorten the distance.

The friendly staff always welcome us and help in any way they can.

Toilet didn’t flush fully at times. 😩 We mentioned this to your staff next morning. It would be lovely to have a comfortable chair to sit on when in the room.🛋️ Good pillows and handy spare blanket 😄 Getting into the shower over the bath Is difficult when one is aged and not very flexible. Could a non slip mat be available for those who are unsteady on their feet to use when getting out of the bath? Another hand rail in the bath/ shower area would be most helpful to mme personally. The restaurant 903 has nice meals and good helpful staff