The shower was amazing. Perfect to jump on a bus right outside the front door and the metro was a 5 minute walk. The staff are amazing, a special shout out to Leo, Patrick and the guy ( sorry I didn't get your name) the morning we left who packed us a breakfast as we had to leave early. These men need a pay rise.Great breakfast during our stay. Job well done!

Never slept so good in my life. No noises from outside, the city is quiet and the hotel is also quiet. The employees always available to help. Spacious bathroom, clean room and good amenities. We had a little problem with the windows and they solved the problem as fast as they could! Wish the best for the employees, will remember their hospitality forever when I think about Wien! Thank you very much!

I wish they had the option of dinner, because on Sundays everything closes in Wien. But that wasn't a big problem for us, just be prepared there's a Billa and some restaurants right next to the Hotel.

Big room, comfy beds, good location.

The room was very hot. One of the reading lamps did not work. Although I complained twice, it was not repaired during my stay.

I couldn't believe it - I booked the cheapest option, and when we got there the receptionist told us that we receive the penthouse apartment, at the top of the hotel! Wow! With 2 balconies and a great view to the city - needless to say, we were blown away! The room was huge, with a fantastic bed, and a spacious bathroom. I also loved that the checkout was at noon.

Can't say anything here

The breakfast was brilliant. A very nice selection of different pastries, cakes, fruit, hot food and cereals. I really enjoyed the breakfast every morning and left the hotel with a full stomach. The hotel rooms are up to standard, bathroom is very nice and luckily we had a room on the top floor so we had a beautiful view to wake up to every morning. There is a bus stop right outside the hotel which we used almost every day and a train station that is a 5-7 minute walk away. The hotel lobby always smells lovely and clean and the standard of cleaning the rooms is exceptional. I would highly recommend staying here!

A veeery nice surprise! I really appreciated the fact that during the WE, the breakfast is available util 11.am, it is possible to do the checkout online, the checkout hour is until 12.p.m, it is possible to store the luggage (at reception) if you arrive earlier than the check in hour or you leave late, after the check.out hour. The room is pretty big, coffee and tea available to prepare, a fridge full with many products...and an ironing machine. Very polite and helpful staff. Prior arrival I received a full list on the transportation options to reach the hotel. Bus stop 74A right in the front of the hotel. U 3 line is close enough if you want to use the metro (St Marx) Congrats once again for the check out hour (12 pm) - it's really a 'rara avis' in the hospitality industry. Many thanks - all in all a great experience!

Nothing to complain.

Has a great location with a bus stop to the center right in the front door of the hotel. Great breakfast with delicious options and various bakery products, you can also make your own waffle at the breakfast. Service is absolutely fantastic, our room had a few technical issues, and when we reported them to the front desk they fixed the issues within the same day and left us a small note with chocolates to say sorry about the issues and they also compensated us for the inconveniences about the room without us even asking. Overall we had a great time during our stay. Special thanks to Patrick and Daniela in the front desk for addressing our problems immediately and being very solution-oriented. It is difficult to find this kind of service these days. Eurostars will definitely be on the top of my list for future travels!

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Panoramic view in the room

They ofet parking online, when you arrive they explain the have underground garage 90 degres angels and majoriti of cars can nit fit and you have to park in the stress pay additional fot that.

The hotel manager and all of the staff were just amazing! They really made my stay in Vienna that much more memorable and comfortable. They helped me change rooms, provided an extra blanket, assisted me in navigating public transportation, and much more. The breakfast was also very good! Rooms were pretty clean overall, and the only one unclean instance I reported to reception was relayed to the cleaning staff and taken care of right away. The location is also perfect! 4 minutes walk to the Galeria, 20 minutes walk to Wien Mitte, bus stop literally outside the hotel, and with fantastic bakeries, restaurants, and shops right there on the street. I will be staying here again when I come to Vienna!

The bed in my first room was quite firm and uncomfortable, but this was remedied by the hotel letting me change rooms. I wish the small mirrors on the bathroom walls had both a regular and a magnifying side, and not just a single magnifying mirror.

The staff was amazing and polite. They were willing to help in any case. As far as the hotel is concerned I would rate it as a value for money option. The room was super clean, spacious, well designed and decorated. Moreover the bed was extremely comfortable. I couldn't ask for more. I shall never forget the kind & exceptional surprise for my birthday! Thank you so much. Unique experience overall. Highly recommended !