The room was very big and clean. The staff was nice

When we got there, there was no room in their parking lot so we had to park 15 min walk away from the hotel.

No parking. Closest public parking 700m

Personnel is really friendly and helpful. Breakfast was great, big choice, and everything tasted good. Secured parking is a plus. Rooms are really big, a bit old but clean.

The room was too cold when we arrived, just 15C. We arrived very late and wanted just to take a shower and sleep, so it wasn't really pleasant, especially for our kid. It would be nice, that room was heated just a bit, e.g. an hour before our arrival.

Lovely traditionally furnished period style hotel. All seemed to be newly renovated. There is parking onsite for 25 euros a night( we stayed for 3 nights) but there are only 13 spaces and it was full. Never mind there is public parking just around the corner within walking distance that cost us 20 euros in total. We unloaded the car at a temporary space in front of the hotel. The breakfast was fantastic and our room was well equipped.

We had a superior double room but the view was none existent just walls.

Loved our rear facing 3rd floor superior double room. It had very high ceilings giving it a feeling of spaciousness. I loved the coffee machine. The bed was super comfortable and I love the European way of your own seperate doonas! The bathroom was renovated, bright and spacious! It was extremely quiet...barely heard a noise in 4 nights. The staff are accommodating.

The check in was the slowest in 5 weeks of travel. Do not arrive at 3pm or earlier...you will wait and queue. The foyer was full of people. One person on the counter for the first 15 minutes...ridiculous! They really need to sort this. By 3.30pm it had settled right down. They gave us only 2 coffee capsules, didn't replenish them, we went and bought the rest. The hairdryer was useless...went for 30 seconds then cut out. The design of the over bathtub shower was terrible. The half glass screen didn't reach across the bath. There was hardly anywhere to stand, you had to be careful that water didn't go everywhere.

Excellent breakfast, with fried eggs, multiple breads options, pancakes, natural juices. Good room, with lots of space. There is an ATM in the hotel, which helps a lot. The room as very clean. The hotel’s location is good, in spite of not being in the city central part, there are a lot of public transportation options near (metro, train, buses) and all worked very well in Vienna. Also, there is a market just across the street. We could store our luggages after the check-out, which gave us more time to explore the city.

The beds could be more confortable, hose shower. The breakfast line could be more organized. There was a situation where other guests that arrived later than us just skiped our line, although we complained to the staff, who as supposed to ensure the organization, she didn’t do anything. Right after, realizing not being warned, those unpolite guests started mocking us, saying xenophobic things.

the hotel should advertise as retro because its a blast from the past, the room was an old style suite, breakfast was excellent, parking is limited to about 10 spots so get there early as its first in basis. the lifts are like something out of the sixties. location is good with the D tram stop right out the front. a Billa supermarket is right across the street for all one might need and the subway entrance in the same building.

we booked a junior suite and the sitting area had a second king size bed, so a little strange. check in is regimented to nothing available before 3pm, so by the time 3pm came the lobby was full of frustrated people waiting for their rooms. Watch out for the officious young man controlling entry to breakfast, a room number and name is not sufficient for him, he also wants to see your room key and the cardboard sleeve which was provided by reception at check in. yep we went through this procedure 3 days in a row.

I loved the classy traditional style of the hotel. It's elegant and I enjoyed that every time I walked up the regal, carpeted staircase to our room on the second floor. The location is fantastic. Right next to metro/tram stop. Market across the street. Very nice upscale university part of the city. Walking to the Leichtenstein Palace and park and to shops and fun tourist stops like the Schubert house. Half-hour walk to main downtown with shops and all tourist sights/Schottentor metro stop. Very affordable parking down the street at the University parking area.

The affordable parking was a bit of a walk in an underground parking so maybe they could have a little map or something to make it easier to access but it was good once there.

Nice hotel to stay in Vienna: - next to Franz-Josefs-Bahnhof (station) - 30 min from Vienna Central Station by direct tramway - 15-20 min from city center by direct tramway - spacious room - good breakfast - helpful staff - option to leave luggage

- no power sockets next to the bed, and very few of them overall in the room, which is inconvenient - no ceiling lighting in the room, only wall lamps, so a bit dark to me

The breakfast was excellent. Various high quality items were presented in a very nice setting. The location is excellent. Near the Franz-Joseph train station, both trams and buses visit the location. The Ubahn is very close by. There are very good restaurants in the vicinity of the Hotel. The staff were very kind and they provided free water and candy, maps of Vienna at the concierge. They also kept our luggage until we picked them after the check out.

The temperature of the hot water for tea in the breakfast room can be increased. The choice of teas does not match the coffee!