Great location, lovely public space, friendly staff

Having stayed in a couple of other 4 star hotels in Vienna we thought the breakfast didn’t match up. The menu items had amazing descriptions that didn’t really match what we received. No chocolate croissants in the buffet. The Bircher Müsli was disappointing. These are very small things in the overall scheme of things, but they are the things you remember.

The ambiance, the decoration, the scent, the products and the overall quality in every detail in the hotel. I also like that staff were very helpful and service skillful. I loved the Gym as well, and the quality of the drinks at the bar.

Just a silly thing, when I asked for an ice bucket, the barman at the time said he had ice but didn't have an ice bucket, even if we had just had one in our room when we ordered prosecco. We eventually got one, after I searched for it in the restaurant. But I think this could have been done by the barman and it stood out to me since everyone else had been so nice and helpful. Other than that nothing to mention, our stay was awesome.

The smell and the staff

The neighborhood

A unique modern urban forest alike design with good vibe , stuff is friendly and supportive , the room was very clean and well equipped.. I would definitely will rebook this pearl in the heart of Vienna .. thank you stuff 😊

All was great 👍

I’m absolutely delighted with this hotel! It’s incredibly beautiful — like an oasis in the heart of the city. My room was very spacious, with a separate bathroom and toilet, which was a big plus, even though I was traveling alone. The bed was extremely comfortable with lovely bedding, and I especially want to highlight the bath products — a high-quality brand with a pleasant scent. My room overlooked a cozy and quiet terrace. The staff were very polite and friendly, always ready to help. I was truly satisfied with my stay and will definitely come back again — I’ll also recommend this hotel to my friends!

Everything. Good hack: let them know your car’s license plate in advance so you can enter parking directly on your arrival without intermediate street parking

We chose here as it looked quite quirky and offered secure underground parking for our motorbike (extra charge) . We both loved it here, central location, friendly and helpful staff, The hotel is quite quirky/hippy with hanging chairs, the rooms on different levels etc. We had a simple room on the very ground floor which overlooks the courtyard, with a small terrace area with a hanging chair. The room was spacious and comfortable with a nice big shower so no complaints. The underground is literally opposite which was handy for our day out exploring as well. We enjoyed a few too many cocktails at the bar as well. Breakfast was very good but also quite expensive (city centre location are going to be) . This was one of my favourite hotels of the trip though it was the most expensive, i didn't feel it wasn't worth it.

Nothing

The F&B team from the breakfast and dinner was amazing, always smiling and asking if everything is fine. I really enjoyed the room with balcony and the kindness of restaurant staff. PS the dinner was lovely

It would be nice an expresso machine in the room and a bit more interaction at front desk staff.

My stay at this hotel was truly perfect! The location is excellent, conveniently close to everything I wanted to explore in the city. What truly set this experience apart was the exceptional staff. Every team member I interacted with was warm, professional, and genuinely committed to making my stay as enjoyable and comfortable as possible. Their kindness, attention to detail, and willingness to go above and beyond made a lasting impression. I also want to highlight their incredible laundry service, which was not only top-notch but impressively fast. A heartfelt thank you to the entire team for creating such a memorable and beautiful experience

Nothing

Design & Ambiance - very welcoming and clean The Room - very spacious and modern (excellent walk in shower) Most of the staff were extremely helpful Pigment Restaurant - top food & service Nice evening bar atmosphere Special mention and a word of appreciation to the staff for providing me with a mini-refrigerator far better than their standard minibar one, to be able to store my medication. Well Done! Would definitely choose the Indigo once again 😊

Breakfast was pretty much the same offering every single day, even daily specials. Food quality was good but wouldn't say excellent. Funnily enough, breakfast is served at the Pigment, the very same place were we enjoyed such a great dinner one evening. Also, some hotel standard items like a shoe polish sponge or shower caps are missing from the room. And room cleaning, which is an option, usually takes place late inthe day.