Beautiful rooms with heavy doors, meaning the noise from the other rooms was inexistent. The room had everything you needed and i found that the hanger in the shower was just amazing - you can hang the towel and it does not get wet. That way when you finish you bath you can fry yourself and be warm. I know it seems a small detail but i loved it. Wifi works very well. Location is perfect, MTR just nearby (if it is raining you don´t get wet).

The hair dryer worked poorly. I had to stop several times when drying my hair. If you wanted to book a table in the restaurant you have to contact them directly. It does not make sense to me as the restaurant is in the hotel - I don´t understand why reception cannot help.

Beautiful new hotel in a great location, right on the pedestrianized shopping thoroughfare of Mariahilferstrasse. I asked for a room on higher floor and was given a corner unit with a fabulous view over Vienna and the nearby building of Cafe Ritter. The room was beautiful and very clean, I especially liked the pretty wallpaper and the customizable lighting features. I also enjoyed the organic bath products by the local brand St Charles that one can also buy at the hotel (the brand's store is nearby in the same area too) and the little treats like dental kit etc. The welcome drink upon check-in is a great gesture. I had mentioned that a few days ago was my birthday and they treated me to a very tasty almond croissant from the hotel's bakery, Motto Bros. I have visited the hotel's restaurant, Chez Bernard, a couple of times in the past and it is quite good. This time I also had the chance to drop by the rooftop bar, although I was short for time because I had tickets for a performance in Museumsquartier, so I only had a drink there and got the food in a box to have in my room later. Overall great stay and I hope to return when I visit Vienna again later this year

Service at the hotel restaurant (Chez Bernard) was inconsistent. Most were lovely and attentive but for one experience. When we sat for breakfast on our last day at around 8:45am, we were told the table had to be returned by 10am which gave us plenty of time. By 9:45 I called for the check. It came quickly and I signed it. I was still finishing my coffee when the waiter came over and said (in a rather rude voice) “we need the table back”. It was 9:50. I did not appreciate being chased out the restaurant. Surely they did not need more than 10min to clear a small table, and there were plenty of empty tables. Why do this to a customer after she has paid and is obviously just finishing up? Just takes one bad apple to taint an otherwise perfect experience.

Stuff was very helpful, they immediately solved little problem which occured in our room.

Hotel does not offer its own breakfast, guests have to eat elsewhere or have breakfast a la carte at the restaurant Chez Bernard which is in the same building (but we would prefer if they would also offer breakfast buffet for hotel guests).

A very modern and luxe feeling hotel, great location for using the underground and walking to main locations, on the back of a shopping street so local amenities close by but rooms seem sound proofed (not sure if they are) but you get no noise from the street. Very clean and housekeeping seem to come quickly each day and stock the room. It would be nice to have water free of charge in the room as well as hot drinks. Breakfast at chez Bernard was also lovely!

There wasn’t room service available but a ‘self-service room service’ which seemed to be inconsistent between reception staff, some saying drinks from the restaurant would be available in our room and some saying it wouldn’t (we did manage to get hot chocolate from the restaurant in the room in the end but had to ask different employees).

I stayed two nights with my nephew and our stay was absolutely delightful. The hotel is charming and walking distance from the center and museum quarters. The subway stop is just next to the hotel making it super easy to get around. Our room was spacious and beautiful and it had a beautiful tub. The toiletries and the cleanliness top notch. I must say it has the services of a 5 star hotel. But the most special thing was Sandra from reception. She truly went beyond to make our stay more memorable. I had sent an email asking for an amenity for my nephew's birthday and she always answered promptly and with care and kindness. When we arrived (early) our room was ready and beautifully decorated with balloons which Sandra had made sure were of my nephews favorite colors and the cake. The extra touch of putting an extra heater just so we could find the room warm was really special. Her suggestions were excellent, and during our stay, she took so much care of us and always with a smile answered to all our requests. She is a true gem of the property. Sandra even took time to text us the best places to buy Sacher torte on our very last day and give us suggestions over the phone. You should hold on to her. Thank you so much, Sandra. We will most certainly come back. We didn't have the time to try the restaurant but we saw the ambiance and it was charming and elegant, next time we will for sure.

Excellent staff, very friendly and nice. Check-in was very fast and smooth. Excellent location nearby everything you need. The room is well maintained and clean. The bus and metro access are very close, which is a big advantage. I really enjoyed my stay. I can't think of anything that I didn't like

None

Lovely hotel, great theme and overall layout, staff are lovely and super friendly, loved our staff at this hotel and would highly recommend, location is superb right next to u bahn station so the whole city is accessible within a few stops

Food, breakfast wasn’t included in our stay which is fine, but we found chez Bernard on the 7th floor to be over priced for breakfast and most things, one solution we found was cafe europa around the corner nice vibe nice food and resonably priced, I wouldn’t let this stop us from staying again

Hotel MOTTO – Vienna, Austria Rating: ★★★★★ (5/5) I stayed here in May 2025! My stay at Hotel MOTTO in Vienna was nothing short of enchanting. From the moment I stepped into the lobby, I was captivated by the hotel’s unique blend of 1920s Parisian elegance and contemporary design. The attention to detail in the decor is astounding, with each room thoughtfully curated to create an atmosphere that is both luxurious and inviting.  The room decor was particularly impressive. Combining elements of Art Deco with modern amenities, the space felt like a stylish retreat. The plush furnishings, ambient lighting, and tasteful artwork contributed to a sense of comfort and sophistication that made it difficult to leave the room. Dining at Chez Bernard, the hotel’s rooftop restaurant, was a highlight of my visit. The restaurant has garnered a reputation as a local hotspot, and it’s easy to see why. The menu offers a delightful fusion of Austrian and French cuisine, crafted with fresh, organic ingredients. The ambiance, enhanced by lush greenery and panoramic views of the city, creates an unforgettable dining experience. It’s no surprise that Chez Bernard is considered one of Vienna’s premier dining destinations .   The hotel’s location on Mariahilfer Straße is ideal for exploring Vienna. With the Neubaugasse U-Bahn station just steps away, accessing the city’s main attractions is convenient and straightforward. Despite its central location, the hotel maintains a tranquil atmosphere, providing a peaceful retreat from the bustling city streets .   It offers a remarkable blend of historical charm and modern luxury. Its exceptional design, outstanding dining, and prime location make it a standout choice for travelers seeking an unforgettable stay in Vienna.  — Caleb

Noting bad to report

Hotel Motto was amazing! We had a beautiful room with everything you could think of for a very comfortable stay. We ate dinner at the hotel restaurant, the food was perfect and the staff were faultlessly friendly and efficient. The front of house staff are welcoming and helpful. The building is very well designed with great interior design. We also tried the hotel bakery downstairs - incredible. Location was very nice, There are great shops and cafes nearby but easily walkable to everything else -the museum quarter etc and extremely easy for underground trains.

We would have liked the option of some firmer/fuller pillows which I am sure they would have provided if we had actually asked.