The location is great, close to many places and near the beautiful Stadtpark. The robes & slippers they provide are very comfy and give you a sense of home; very clean room The hotel is big, but the elevators are fast.

The bathroom is tight. The room was good but a little outdated.

Excellent hotel and staff and breakfast. Even joined the ambassador club on the spot.

Our room was super hot. Even with max cooling and open windows it was too hot to sleep. We called maintenance but they didn’t fix it unfortunately.

The reception staff especially the night staff on the days we were there were extremely helpful. The staff at the restaurant were very helpful and attentive too. Even the doorman was helpful.

The bar/cafe was nice but had very limited food options and was completely full every night we were there. This hotel desperately needs another restaurant which offers lunch and dinner. We were allowed a brief look in at the lounge at the top which had a very nice view and would be an ideal place to have the restaurant. Its a pity the most premium space is devoted to a handful of members with no revenue earnings. Finally there is no seating area for people who need it in the lobby unless one uses the cafe and it is unclear if that is allowed.

The location is very good, close to the main attractions. There is also a nice mall, Wien Mitte, nearby, 10 min walk, with a big supermarket. The service in the hotel is very good, the staff are very friendly. Breakfast is delicious. The gym is free and open 24/7, and includes dry and wet sauna. We had a very pleasant and comfortable stay.

Location was excellent.

Concierge quality. I was asking to make reservation in some outside restaurant , at around 7 pm Oct 15. The reservation time was around 8 pm. As I received phone call at 7:25 pm and she asked me to come down to the concierge desk soon, so I went to there at 7:30 pm. However nobody there . Another reception staff was known my name, room and the reservation and she called to the restaurant again. Actually, the reservation was double booking. Probably the concierge would like to go back home soon.

Entering the lobby, you are treated to a very grand and classic interior. The room and bathroom were well appointed and totally comfortable. Breakfast was one of the best and most comprehensive I have had in Western Europe. The location is excellent just across the road from a Metro stop and easily walkable to the centre of town and the grand buildings of the ring. It presented excellent value for money in terms of comfort, location, style, and ambience.

Reaching the building for the first time, the exterior was disappointing, constructed in a sort of 60s brutalist style. But that was short lived as the classic interior made up for it.

Everithyng..food, room and staff is 5*

i d prefer the hardest bed, but it was not so bad :)

The hotel is very nice and well-kept. The reception staff are friendly and helpful. I am satisfied. When I come again, I would prefer it again if I am helped to get a good room with a park view.

The room we stayed in only overlooked the road and the roofs. It gave us a bad feeling. I chose this hotel because it was close to the park. There was no extra fee option for park view. If there was, I would definitely ask for rooms with park view. Looking at the meaningless rooftops in the parking lot This made us feel bad.

Nice hotel with good location easy to get every where in vienna close to U4. Nice stuff

I order Taxi to the Airport through the concierge when the taxi starts driving he refused to use the Meter he said that he is contracted by the hotel he charge me 55 Euro to the airport i don't know how honest he was.

The location of the hotel is very good, the metro is right opposite the hotel. It is also within 15-20 minutes walking distance to popular sightseeing places in Vienna (Belvedere Palace, St. Stephen's Cathedral, Imperial Palace, Opera House, etc.). The bed was comfortable and clean. The staff is very friendly and helpful. I was very pleased with the staff. Even though I arrived a little early than check-in time, my room was ready. Breakfast was a little expensive, but it was open buffet and of good quality.

Especially the bathroom is small.