It’s as close as you can get to having your own vacation apartment in Vienna. The location is perfect (few minute walk to St. Stephen) and the staff is friendly and helpful (kudos to Christophe and Marcel). It was our second time staying at Singerstrasse 21 and we would stay there again. We loved our apartment and would always prefer to stay at Singerstraße 21.

Be sure to request an apartment if you want a kitchenette. There really wasn’t anything to dislike- great location, great staff and comfortable, stylish accommodations.

Absolutely everything was great. If I could give a rating of 11 out of 10, I would for sure! Penthouse 803 was impeccable. It was very clean, you could almost "eat off the floor". It was warm even though we were in January and it was freezing outside. Cozy interior, very comfortable beds, clean sheets and soft towels. Amazing view from the roof terrace. And above all, fantastic service. All the hotel staff were extremely nice, helpful, friendly - just great! Especially Mr. Martin who helped us with the breakfasts. There were five of us, the whole family, and we celebrated my daughter's eighteenth birthday in Vienna. The hotel surprised us with a birthday card, delicious chocolates and champagne. We are truly grateful. Definitely the best hotel in Vienna!

Nothing! Everything was perfect :)

apartments in the city centre, near the St.Stephan Cathedral, but on the very quiet street which is amazing!! comfortable bed, all the facilities if you need to cook by yourself (we travelled with our 4 year old daughter and oat porridge in the evening for us is a must thing)). Very clean, with balcony, cozy and warm! Staff is very helpful. Will stay there again when we’ll come back to Vienna.

everything is good!

The location is superb, no need for public transportation, and you can go on foot to almost every site. The room is big, and always clean, the shower has a strong water flow. Large windows.

The bed wasn't comfy enough in our opinion, a second pillow could also help.

Location was great, able to walk to all landmarks we wanted to see. Close to the river. Close to bars, shops and restaurants. Staff on reception were helpful, we were able to store our luggage on the last day and they called us a taxi to the airport. The room was spacious, well stocked with towels, a hairdryer, shower gel and a coffee machine with pods. The reception is manned 24/7

The bed was quite soft. The curtains didn't reach all the way across the windows so did let in light in the early morning. There was also sometimes quite a lot of noise from church bells etc outside, but an eye mask and ear plugs blocked these out.

Spacious, clean, quiet, good breakfast, excellent location. Very comfortable beds.

The garage ramp is pretty narrow, needs careful maneuvering or small car. But that is all.

The Singerstrasse 21/25 is out go to location in Vienna. We have stayed in this hotel for the past 10+ years atleast once or twice a year. The apart-hotel is in the heart of the city. Important landmarks, museums, galleries and chirches are in walking distance. The staff is amazing, the apartments spacious with built in kitchenettes and all the amenities you may need. The only downside is the costs. It doesn’t come cheap. But, we’re willing to pay the price for the benefits it brings. Except for the breakfast - 21 €/person for a mediocre selection and avarage food is eay too much. Buy groceries in the nearby discounter and prepare it yourself. It’s cheaper and better.

Very good position Big and silent rooms Very good breakfast

Great roomy apartments in a great location, very convenient for families with kids.

The staff were welcoming and available to help with everything from an umbrella on a wet day to offering to call a taxi. The apartment was very clean and has all the facilities: an induction hob, microwave, coffee machine, hairdryer and dishwasher. It is a 2 hob cooker which is fine for a single person or couple. The apartment is laid out well. I really appreciated the air conditioning and having a bath.

As all the English tv channels are news programmes, it would be nice to have access to streaming channels. The bathroom door needs repainting but that's a minor issue. Road works in the morning near the end of my stay.