The wifi was not to the expected level. For business hôtel I found this very disappointing

WiFi connection in the room

The location of the hotel is perfect for both leisure (close to the beach and the historical center) and business. Clean, large rooms, excellent sound insulation.

The check-in procedure was not as it should be (apart from that the staff was very well behaved). The breakfast, although varied, could be improved in terms of quality of products served. Their parking lot is small, we didn't find a place (it costs 20 leva per day) but we parked in the public one, right in front of the hotel (16 leva per day and an application is required)

Big an clean rooms. Nice location next to the park and with a sea view

Poor quality breakfast. Lack of free parking. The pillows and the mattress need an upgrade.

The room view as always was fascinating

The bathroom smell like shit! Was discussing! Like homeless people pee in the corner of the bath. And the room 813 was the noises at hole hotel. Elevators and AC sounds all the night.

Location close to the Hall where Medical Doctors celebrated their success.

No tea mugs in room, no milk no enough bottled water for 2 people to drink.

Very comfortable hotel, clean and nice rooms.

Food is very bad. I have been 2 time at the restaurant of the hotel food always bad, not fresh, at all. Restaurant is very cold in the winter. Spa is always full, adults playng ball in the pool and throwing slippers to each other. Nobody is saying anything about that.

Very big room woth huge balcony.

Rather small pool and spa zone.

We come back here because is still the best option for us (location, parking option, room size). Breakfast was good enough (not so many options but tasty, yet I wasn't there to eat, I was there to enjoy the city break) the hotel location is very good nearby to Black Sea big park and on the walking distance to the city center, the biggest improvement for me was the card acces to underground parking (during my last visit I didn't got a card and I wait long time to somebody to open the barrier for me) but now was great - so it is possible to improve services! thank you!

the breakfast place is small if there are many guests attending, but I saw personal team making efforts to install more tables, so probably will be better next time

Overall, a great stay. The triple room allows creating a 240cm wide bed which is ideal if kids don't like sleeping separately. I wish they'd add this option for apartments to get an even bigger room. Heating as desired, really hot water, pretty clean. In the middle of the city, close to all facilities.

Limited food choice, but the main restaurant was closed during the stay. No semaphore on the parking, and had to roll back a lot as other 2 cars passes the barrier. The carpet was pretty worn out.

Great breakfast (as always) big rooms, perfectly clean, great view to Black See and Varna harbor (of course from see side of the hotel) so book rooms with see view. The hotel restaurant still not working, yet there are plenty of restaurants options nearby, on the seaside or in the city

Worst experience was regarding access (and exit ...) to/from hotel underground parking. After first joy because there was still possible to find a place for my car (hotel own a very small number of parking places in their underground parking) I waited minutes in front of barrier because the phone number on the plate (need to call to grant access) wasn't functionally. The car driver after me opened barrier for me too with his tag ... There are video cameras supervising barrier, nobody took any action ... The same for exit - phone number doesn't work, barrier doesn't use a ground magnetic loop for free exit, another car driver allowed me to exit using his credentials ... Bad experience for me ... Also free wifi was low speed with frequently interruptions.